Brand Certified
The Brick
4.5(3858 reviews)
Certified by The Brick • Mar 08, 2026
Business Details
19 William Kitchen Rd, Scarborough, ON
M1P 5B7, Canada
Certified by The Brick • Mar 08, 2026
(416) 751-3383
Certified by The Brick • Mar 08, 2026
http://www.thebrick.com
Certified by The Brick • Mar 08, 2026
About
Certified by The Brick • Mar 08, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 08, 2026
Hours
Certified by The Brick • Mar 08, 2026
Reviews
4.5
3,858 reviews
5 stars
3,103
4 stars
234
3 stars
87
2 stars47
1 star
387
- LBLisa Bristow4 days ago5.0Great experience. Lots of options incl. lots of Canadian made options! I gave the salesperson my specifications and he showed me what I could do, and even gave me some creative options that I wouldn't have even thought about. He wasn't pushy at all and left me time to think about things. Delivery was very quick - only a couple of days after purchase. Their delivery operator was great. They let you know the day before and give you real time tracking. The drivers were very communicative and friendly.
- BPBrijesh PatelFeb 27, 20265.0All of my Appliances delivery were soomthly & super quick. Eventhough it was snowing very bad outside. Both of the drivers were calm, compost and efficient in delivering. They were super fast, knew what are they doing & at the same time very safe. Din;t break anything in my home. So, basically I am very happy with the service. Go Brick Go!!!
- RJRaghav JainFeb 26, 20261.0Please avoid Mr. AJ at all costs, to make a sale he would do anything. He was recommending us to apply for some flexiti and suggesting us even if you don’t pay, they can’t do anything. He was pushing us to buy something out of our budget. As a customer, we should have the liberty to chose what we want freely without someone suggesting us unethical ways to get the stuff. I WILL NEVER GO TO THIS LOCATION AGAIN.
- DBdovi bakoFeb 26, 20265.0Hi im so happy with my experience shopping at the brick. SHABILA IS THE BEST PERSON WORKING THERE! GIVE THE MAN A PROMOTION HES THE BEST SO GENUINE KIND NICE HELPFUL PATIENT ATTENTIVE ACTUALLY CARES ABOUT HELPING CUSTOMERS! MADE MY DAY HONESTLY WILL DEFINITELY SHOP AGAIN WITH SHABILA LOVE YOU! YOURE THE BEST! I LOVE THE BRICK!!!
- NFN FFeb 17, 20261.0After spending $15,000 at this store, the completely useless and incompetent staff refuse to fix a $900 adjustable bed base I bought WITH a warranty. Some highlights from my experience with “customer service” The bed was “open box” if open box means 50% of what a box used to be, some tape and Saran Wrap. Sales associate confirmed it was brand new but returned and hence on sale. (Find out later in this long story that is actually from 2019) Arrives with 2 missing pieces and no manual for set up, the cord to plug the bed in was not there. They asked for the serial number, photos and videos of the missing cable to plug in the bed. After I sent this they said they would send a new one. 2 weeks later a cord is sent that doesn’t fit the bed. When I tell customer service this, they ask for additional photos and videos, I send them and they put me in touch with the manufacturer. The manufacturer explains he doesn’t understand why they had him call me since the bed base is not even his product. He confirms who the manufacturer is based on this experience and tells customer service. He also tells me this model is from 2019. Not new. How after I sent the invoice, serial number and photos and videos of the base they couldn’t tell me what this product even was is beyond me. Maybe because I have a brain! Something the people employed here seem to lack. My favourite interaction was the customer service rep (Priyanshi I believe her name is) telling me I should just order a random cord from Amazon and hope it works. She then told me that I “purposefully misled” them to think it was the other adjustable bed base I purchased. Which is funny because as I mentioned, I sent the invoice, SERIAL NUMBER and PHOTOS AND VIDEOS. I’ve asked to speak to a manager multiple times and haven’t heard a peep. Not sure if he’s just as cowardly and incompetent as his staff or if said incompetent staff is too cowardly to tell him. I even offered to just take a credit and buy a NEW bed base, meaning I would spend MORE money, but no instead they want to play games. This started in early January and is still unresolved as of February 17th. I’ll never spend another cent at this company and until this is resolved I’ll happily keep calling and emailing :)
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies based on the item purchased. For full details, please check the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee if I find a lower price after purchase?
Yes. If you find the same brand and model advertised at a lower price by The Brick or a competitor within 30 days of pickup or delivery, The Brick will refund you the difference. Conditions apply.
Can I cancel my order and receive a refund?
Orders can be cancelled by visiting any Brick location. Refunds are available prior to product delivery or pickup and are returned to the original payment method, with some exceptions for cash payments and special orders.
What payment options are accepted at The Brick?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa as payment options.
What are the store hours for The Brick in Scarborough?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. Holiday hours may vary.
What delivery and pickup services does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services.
What brands of products does The Brick carry?
The Brick carries brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, and many more covering furniture, appliances, and electronics.
Are there nearby dining options close to The Brick Scarborough store?
Yes, nearby dining options include Wild Wing, Jollibee, Nando's, Cafe Mirage Grill & Lounge, and McDonald's Canada, offering a variety of food choices for customers before or after shopping.
What shopping centers or stores are near The Brick for additional shopping convenience?
Nearby shopping options include Ashley HomeStore, Structube, Michaels Stores, Party City, Sears Canada, and Kennedy Commons shopping center, allowing customers to combine their trips efficiently.
Are there nearby entertainment or fitness facilities near The Brick Scarborough?
Yes, AMC Kennedy Commons 20 cinema and LA Fitness gym are close by, making it convenient to enjoy entertainment or fitness activities along with your visit to The Brick.
Brand Certified Facts from The Brick
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Certified March 08, 2026Yext Knowledge Graph
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