Brand Certified
The Brick
4.5(3351 reviews)
Certified by The Brick • Mar 08, 2026
Business Details
20 Ashtonbee Rd, Scarborough, ON
M1L 4R5, Canada
Certified by The Brick • Mar 08, 2026
(416) 701-0800
Certified by The Brick • Mar 08, 2026
http://www.thebrick.com
Certified by The Brick • Mar 08, 2026
About
Certified by The Brick • Mar 08, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 08, 2026
Hours
Certified by The Brick • Mar 08, 2026
Reviews
4.5
3,351 reviews
5 stars
2,738
4 stars
199
3 stars
65
2 stars25
1 star
324
- ZNZ N2 days ago1.0If I could give 0 stars, I would. This has been one of the worst delivery experiences I’ve ever had. My delivery was delayed, then the driver cancelled the delivery, and now I’ve been waiting more than two weeks for furniture that still hasn’t arrived. No updates, no accountability, and no respect for the customer. Completely unreliable and extremely unprofessional service. I regret ordering from this company and would strongly warn others to stay away.
- SSS S2 days ago1.0Absolutely terrible service. My delivery was already delayed once, and then the driver cancelled the delivery. I have now been waiting for more than two weeks for my furniture and it still hasn’t arrived. No proper updates, no accountability, and extremely poor customer service. This has been a complete waste of time and very frustrating. I would not recommend this company to anyone.
- RSRob Steven2 days ago1.0Very disappointing experience. My delivery was already delayed once, and the first time it was cancelled by the driver. I have been waiting more than two weeks for my furniture, and it still hasn’t arrived. Poor communication and unreliable service. I would not recommend this company.
- CWCatherine Walther4 days ago4.0The moving of the chair went well. However there was no paperwork that accompanied it. I bought a 5-year warranty and would like to have something to show for it. The delivery man said it would come in the mail. This is not good business practice!
- FMFrancis MassieFeb 22, 20265.0The Brick was amazing from start to finish. The entire delivery process was smooth, professional, and stress-free. The two delivery men were fantastic they brought my items inside, carefully placed everything where it needed to go, and even removed the items from the boxes. Everything was clean, organized, and handled with care. I truly appreciated how easy they made the whole experience. Excellent service all around!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website