Business Details
About
Self-Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRV Storage FacilityPublic StorageWarehouse Storage FacilityMoving Supply Store
Welcome to Access Storage - Richmond Hill, we are conveniently located at 555 Edward Ave. We provide safe and convenient storage solutions in Richmond Hill and across Canada. In addition to moving and packing supplies, we offer safe and secure Richmond Hill heated storage units, drive up storage, and auto storage solutions. At Access Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities.
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Location
Hours
Reviews
4.8
429 reviews
5 stars
394
4 stars
20
3 stars4
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Rohit and Michael, for their friendly, helpful, and professional service.
Cleanliness
The facility is consistently described as clean, secure, and well-maintained.
Pricing Concerns
Some customers expressed dissatisfaction with pricing increases and found better deals elsewhere.
Mixed Experiences
While many reviews are positive, there are notable complaints about unprofessional behavior from some staff members.
Promotions
Customers appreciated the promotions offered, which added value to their storage experience.
- RMRoham Maher4 days ago5.0Easy. fast and affordable. They have good promos as well, check for those.
- EFehsanatemian fatemianNov 13, 20255.0The best 🌟
- SASara AttarianOct 24, 20255.0This storage is very clean and staff is very respectful. The manager Rohit is very nice and tries to help and accommodate.
- MTMaria TorchiaOct 22, 20255.0Excellent, knowledgeable and friendly service. Great promotion As well! Thank you
- SMSopha MeisterOct 20, 20251.0I will never use Access Storage again. Mistakes were made one after another. First my lock was accidentally clipped, they confused my locker with another. Second, on moving day my access code was terminated 1 day early. We (myself and the hired movers) had to wait for over an hour to access my locker and couldn't get any help with the telephone numbers provided. Meanwhile, I was paying the movers for their time. No compensation was offered or made. Please avoid this place at all cost.
Frequently Asked Questions About Access Storage - Richmond Hill
What types of storage units are available at Access Storage - Richmond Hill?
Access Storage - Richmond Hill offers heated storage units, drive-up storage units, boat storage, RV storage, climate controlled units, interior units, interior heated units, and vehicle storage options.
What are the operating hours of Access Storage - Richmond Hill?
The storage facility is open Monday to Friday from 8:00 AM to 10:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 9:00 AM to 6:00 PM.
Does Access Storage - Richmond Hill provide any moving and packing supplies?
Yes, they offer moving and packing supplies along with portable storage containers to assist with your storage needs.
What safety and security features does Access Storage - Richmond Hill have?
The facility provides services such as video surveillance, alarm monitoring, gated facility access, and concierge moving services to ensure secure storage.
Can I use a free move-in van service at Access Storage - Richmond Hill?
Yes, Access Storage - Richmond Hill offers a free move-in van service to help you transport items to their storage units.
What payment options are accepted at Access Storage - Richmond Hill?
They accept American Express, Check, Discover, Invoice, Mastercard, and Visa as payment methods.
Does Access Storage - Richmond Hill support the local community?
Yes, they actively support the local community by sponsoring various organizations and charities.
What languages are supported at Access Storage - Richmond Hill?
The facility supports both English and French languages for customer communication.
What nearby places can I visit when I come to Access Storage - Richmond Hill?
Nearby you can find The STEAM Project Makerspace (Head Office) offering educational camps and after-school programs, Creative Cutters for custom cakes and cupcakes, and MRC Auto Detailing for vehicle cleaning services. You might visit these places before or after your storage needs.
Are there nearby transportation or business services around Access Storage - Richmond Hill to assist customers?
Yes, Stock Transportation offers rental, transportation, and freight services, and Telitek Wireless Inc. provides telecommunications and internet services nearby, which may help businesses and customers in the area.
What local services related to home and lifestyle are near Access Storage - Richmond Hill?
Nearby services include PRH Roofing & Aluminum for roofing repairs, Diamond Rehab and Wellness for massage therapy, and The Pool Craft Company specializing in pool and carpentry services, offering convenient options for your home care needs.