About
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreRONA
RONA Port Perry has the best articles and products for your renovation, construction, and home decoration projects.
Details
- DeliveryAvailable
- Mobile paymentsAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
244 reviews
5 stars
141
4 stars
52
3 stars
25
2 stars
6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting exceptional service experiences.
Inventory Issues
Several reviews noted limited inventory and stock issues, with some customers expressing disappointment over unavailable items.
Pricing Concerns
Customers mentioned higher prices compared to larger stores, with some feeling that certain items were overpriced.
Store Size
The store's small size was frequently mentioned, with mixed feelings about its impact on product selection and shopping experience.
Curbside Pickup
Many customers appreciated the efficient curbside pickup service, noting quick and organized processes.
- SKScott KellamNov 9, 20255.0Great service and the staff are always helpful.
- JPJames PollardOct 29, 20255.0The store reflects small town ..friendly and knowledgeable staff...for a smaller store they have it all...The folks outback are very helpful and friendly. I use this store for all my building needs and will continue to do so..
- RJRichard JensenSep 24, 20253.0good service
- MAMehrdad AAug 7, 20255.0Staff are super kind and helpful. You will not be disappointed with the service and they always have the products you need.
- CSChris SinghJun 13, 20215.0I went into Rona in Port Perry on Friday not knowing how to complete a ledge, which wood to get, varnish etc. I really must commend the manager on duty Erin. He patiently guided me to every items I needed and even cut the wood accordingly. This was personalized service at its best and I really must commend his leadership in action. I also must commend Serena for her outstanding services during the curbside pickups. I have a choice where I shop and Erin’s service along with Serena’s consistently great service has now made me a loyal customer. Best regards, Chris Singh
Frequently Asked Questions About RONA Port Perry
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is RONA Port Perry's return policy?
You can return any product (except appliances) within 90 days of purchase in its original condition with the receipt for a refund, exchange, or store credit. Exceptions apply, please check the website for details.
How can I check the status of my order at RONA Port Perry?
Check your order status online with your order number and e-mail, or log in to your RONA account. Email updates will be sent if your order status changes.
Does RONA Port Perry offer delivery and curbside pickup services?
Yes, they offer both delivery and curbside pickup services for your convenience.
What are the store hours for RONA Port Perry?
The store is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
What brands can I find at RONA Port Perry?
RONA Port Perry carries brands such as KitchenAid, Dyson, Dewalt, Husqvarna, Frigidaire, Broil King, Weber, Kohler, Bosch, Cub Cadet, Craftsman, Black and Decker, Nest, Whirlpool, and more.
Does RONA Port Perry offer installation services?
Yes, they provide various installation services including appliance, flooring, windows & doors, roofing, bath & plumbing installations, and more. Check their installation services page for details.
Where is RONA Port Perry located and how can I contact them?
RONA Port Perry is located at 1910 Scugog Street, Port Perry, ON L9L1H7, Canada. You can call them at +1 905-985-7334.
Which nearby stores can help me with flooring and appliance needs besides RONA?
Nearby, you can visit United Floors for flooring solutions and Homestead Furniture & Appliances for both furniture and appliances. These stores complement your shopping at RONA.
Are there any nearby grocery or dining options near RONA Port Perry?
Yes, Food Basics supermarket is nearby for groceries, and restaurants like Perry Wing House, Castle John's Pub and Restaurant, and Domino’s offer dining options for before or after your visit to RONA.
How can nearby services like BMO Mortgage Specialist and North Durham EcoWater assist me when visiting RONA Port Perry?
BMO Mortgage Specialist can help with financing home improvement projects, while North Durham EcoWater provides water treatment solutions that may complement your home renovation needs when shopping at RONA.