Brand Certified
RONA+ Pickering
4.1(1664 reviews)
Certified by RONA+ Pickering • Mar 08, 2026
Business Details
1899 Brock Road, Pickering, ON
L1V 4H7, Canada
Certified by RONA+ Pickering • Mar 08, 2026
(905) 619-7530
Certified by RONA+ Pickering • Mar 08, 2026
https://www.rona.ca/en?cm_mmc=organic_search-_-yext-_-gmb-_-website&utm_medium=organic_search&utm_source=yext&utm_campaign=gmb&utm_content=website_en
Certified by RONA+ Pickering • Mar 08, 2026
About
Certified by RONA+ Pickering • Mar 08, 2026
Home Improvement StorePaint StoreFlooring StoreAppliance StoreKitchen Supply StoreBathroom Supply StoreOutdoor Furniture StoreBuilding Materials SupplierElectrical Supply Store
RONA+ Pickering provides a wide variety of home improvement products including vanities, toilets, seats & bidets, shower and accessories, kitchen & bar faucets, bathtubs and surrounds, sinks, shower accessories, laundry room, mirrors, medicine cabinets, wall lightings, all types of fans, outdoor accessories & home decor, washers and dryers, furniture and cabinet hardware, window treatments, appliances, paint products, power tools, and indoor accessories. Whether you are a beginner, or an expert, We have all home improvement essentials. Shop home improvement essentials on our website or at your local home improvement store RONA+ Pickering & start improving your home today!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Certified by RONA+ Pickering • Mar 08, 2026
Hours
Certified by RONA+ Pickering • Mar 08, 2026
Reviews
4.1
1,664 reviews
5 stars
907
4 stars
417
3 stars
137
2 stars
59
1 star
144
- AAAlyssa1 day ago5.0Got my new Makita tool! CLANCY and PATRICK thank you so much for helping!
- KKKhurram Khan4 days ago5.0Came to the plumbing department to get supplies and Noel was great help! He gave solid advice and showed me where everything was! Highly recommend him! Thanks Noel!
- CCCathyFeb 28, 20265.0We just wanted to express our thanks to your Rona Pickering sales representative (Shaun) and Manager (Ramzi) for how they handled the problem with their dysfunctional warehouse delivery system which delivered the wrong freezer to us instead of our convertible Freezer that we ordered. It was because of your Manager (Ramzi) who was very knowledgeable about this warehouse issue that happened to us and explained how it happened and asked us to trust him to deal with that issue and he would resolve it. Ramzi worked very hard and thoughtfully and he even ordered an extra convertible Freezer he said in case there was something wrong with our order to avoid an inconvenience to us again. We appreciated his thoughtful effort and he deserves to be called a great manager!!! ***Ps: We want to you know that the delivery men didn’t follow your rule of wearing Disposable Shoe Covers inside our house when carrying the freezer through our hallway and down the carpeted stairs to the basement. We even offered our Disposable Shoe Covers and they refused to do so. I am glad my wife prepared ahead of time and put the sheets on the carpeted stairs all the way down to the laundry room before they came, otherwise they could mess up the carpeted stairs by getting them all wet, and dirty. As the result we saw the wet dirty marks on the sheets we put on there after they left. Therefore, we can’t use those sheets for the same purpose use in future because they ruined them and so we had to throw them out. Sincerely yours Cathy & Larry
- FVFrancis ValdesFeb 17, 20265.0After striking out at multiple other hardware stores where help felt as rare as a left handed screwdriver, we walked into Rona in Pickering as a last resort. What we found instead was a masterclass in customer service. Noel immediately stepped up and asked the right questions. He was honest and straightforward, telling me I needed to bring in the actual part I was replacing so he could make sure we got the exact match. No guessing. No shrugging. Just someone who genuinely wanted to solve the problem properly. A few days later, we came back with the part in hand. Not only did Noel help us without hesitation, he actually remembered us. My family tends to wander the aisles exploring everything in sight, so we are not exactly low profile shoppers. Seeing him recognize us and jump right back into helping made the experience feel personal, not transactional. Because of Noel, Rona is no longer our last resort. It is our first stop. Great guy, amazing customer service, and there is something refreshing about being greeted by a friendly, familiar face when you walk through the doors. We will always choose Rona because of Noel.
- OGOliver Das GuptaFeb 4, 20265.0My wife and I went shopping for certain appliances Stove, dishwasher and Microwave for our kitchen Reno. We saw what we liked and needed advice and product information. Fortunately the department manager Ramzi was available to service our needs. We ended up adding a Fridge to our list----and were happy with our decision. Also----prior to that Jason was extremely knowledgeable and helpful helping us decide on our sink and tap. We're looking forward to the end result.
Frequently Asked Questions About RONA+ Pickering
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA+ store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
Can I rent a truck at this location?
Yes. We offer truck rentals at this location. To reserve a truck, please contact the store directly. Availability may be limited, especially during peak seasons, so we recommend calling ahead to confirm before visiting.
How do I know that truck/van is available for rental at RONA+ location?
If you see a truck or van parked at the store, that’s the first sign that it’s available for rent. To save yourself a trip, you can call the RONA store’s customer service desk ahead of time to confirm availability. Rentals are offered on a first-come, first-served basis.
How do I qualify for the vehicle rental?
To rent a vehicle, you must:
> Be at least 21 years old
> Hold a valid full driver’s license (not a graduated license)
> Provide proof of insurance in your name
> Present a major credit card
NOTE: For the Province of Saskatchewan, the customer must be at least 21 years old, have a valid driver’s license.
Do RONA+ charge deposit for the truck/van rental?
A deposit of $500 for all rentals will be charged before we rent the van to a valid credit card. After inspection deposit will be refunded less the rental fee when customer return the van/truck.
How do I pay for the truck/van rental?
We accept all major credit cards.
Please note that cash, checks, gift cards, money orders, or prepaid visa cards are NOT accepted as payment for vehicle rentals. Store associates do not receive discounts on truck rentals and are charged the same rental fee as the customer.
Do RONA offer insurance for the vehicle rental?
At this time, RONA+ does not provide rental insurance. You’ll need to use your own liability insurance that covers non-owned vehicle rentals. Please make sure the proof of insurance is under the renter’s name.
What is your return policy for truck / van rental?
Returns are simple! When you bring back the vehicle, we’ll do a quick walkaround inspection and check the fuel gauge. As long as the vehicle is in the same condition and fuel level as when you rented it, you’re good to go.
Are there any other conditions I should know before renting truck/van?
No additional requirements apply. However, if you’d like more details about specific rental conditions, feel free to contact the RONA+ store where you plan to rent.
What types of products does RONA+ Pickering offer?
RONA+ Pickering provides a wide variety of home improvement and hardware products including paint, flooring, electrical items, vanities, toilets, kitchen faucets, appliances, furniture, power tools, and much more.
What are the store hours at RONA+ Pickering?
The store is open Monday to Friday from 6:00 AM to 9:00 PM, Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does RONA+ Pickering offer delivery and pickup options?
Yes, RONA+ Pickering offers in-store pickup, delivery, and no-contact delivery services for customer convenience.
Can I rent a truck or tools at RONA+ Pickering?
Yes, customers can rent trucks and tools at RONA+ Pickering. Availability may vary, so it is recommended to contact the store directly to confirm rental options and reserve.
What is the return policy at RONA+ Pickering?
You can return products (except appliances) within 90 days of purchase in their original condition and packaging with the original receipt for a refund, exchange, or store credit. For more details, visit the RONA website.
Which payment methods are accepted at RONA+ Pickering?
RONA+ Pickering accepts Visa, MasterCard, American Express, cash (in-store only), and PayPal for online purchases.
Are installation services available at RONA+ Pickering?
Yes, many installation services including appliance, flooring, cabinetry, plumbing, and bathroom renovations are offered. Check the installation services page or visit the store for details.
What nearby dining options are available around RONA+ Pickering?
Near RONA+ Pickering, there are several restaurants including Subway for quick sandwiches, Dickey's Barbecue Pit for American barbecue, Tahini's for Middle Eastern cuisine, and Burger King for fast food.
What other home improvement stores are near RONA+ Pickering?
Nearby home improvement related places include Kitchen Design at Rona and Pro Desk at RONA+, which offer specialized services and products to complement your home projects.
What entertainment or attraction options are near RONA+ Pickering?
Activate Pickering is a nearby attraction offering arts and entertainment activities, perfect to visit before or after shopping at RONA+ Pickering.
Brand Certified Facts from RONA+ Pickering
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Certified March 08, 2026Yext Knowledge Graph
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