JYSK Peterborough - Peterborough Crossing

4.3
403 reviews

About

Home FurnitureMattress StoreHome Goods StoreBathroom Supply Store
JYSK has everything you need for your home! Scandinavian inspired design for sleeping and living, at exceptional value. Furniture, mattresses, home decor, bedding, bath towels, and more.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

JYSK Peterborough - Peterborough Crossing
871 Rye Street, Peterborough, ON
K9J 6X1, Canada

Hours

Reviews

4.3
403 reviews
5 stars
237
4 stars
91
3 stars
52
2 stars
11
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Skylar, Emma, and Leanne.

Product Knowledge

Staff demonstrated strong product knowledge, assisting customers in making informed decisions and providing helpful recommendations.

Store Atmosphere

The store was described as clean and organized, contributing to a pleasant shopping experience.

Mixed Experiences

While many customers had positive experiences, there were isolated reports of poor service, particularly regarding returns and exchanges.

Pricing

Customers noted a range of opinions on pricing, with some finding items to be expensive while others appreciated the sales and discounts available.
  • CM
    Chris Mahoney
    Sep 30, 2025
    5.0
    Great customer service.
  • HH
    Hayley
    Sep 27, 2025
    1.0
    My husband and I had a very bad experience at the Peterborough Jysk location today. We brought in two items, a shelf and a bedding set, to return/exchange that we had received as gifts. The cashier (Tania based on receipt) had a very rude attitude the entire time we interacted with her. She told us the unopened bedding set couldn’t be returned. We initially took this at face value. She refunded us for the shelf, but she kept our gift receipt for some reason. An hour later my husband decided to call other locations to ask about this, as we had never heard of not being able to return unused bedding. All of the other Jysk locations told us that as long as it was unused/unopened that we could return it. My husband called the Peterborough location and the same woman answered the phone. She tried to tell us that the other locations were wrong and that it was a new policy. We asked to speak to the manager, who confirmed that as long as it was unused/unopened, it could be returned. I am not sure why the cashier was so rude and wanted to deny us the return. My only guess is that she was racist or having a bad day, either way it was uncalled for and unacceptable.
  • MG
    Mike Gauthier
    Sep 18, 2025
    5.0
    Excellent service from Chris. Much appreciated
  • KB
    Keegan Beekers
    Aug 15, 2025
    5.0
    Great people here! Always helpful and knowledgeable!
  • AV
    Angela Vissers
    Aug 12, 2025
    5.0
    Leanne and Skyler were super helpful this morning helping us pick and order a new desk. Super friendly we will be back again :)

Frequently Asked Questions About JYSK Peterborough - Peterborough Crossing

What types of products does JYSK Peterborough offer?

JYSK Peterborough offers furniture, mattresses, home decor, bedding, bath towels, and more, inspired by Scandinavian design for sleeping and living spaces.

What are the store hours for JYSK Peterborough?

JYSK Peterborough is open Monday to Wednesday and Sunday from 10:00 to 18:00, Thursday and Friday from 10:00 to 20:00, and Saturday from 10:00 to 19:00.