JYSK Peterborough - Peterborough Crossing

4.3
404 reviews

About

Home FurnitureMattress StoreHome Goods StoreBathroom Supply StoreJYSK
JYSK has everything you need for your home! Scandinavian inspired design for sleeping and living, at exceptional value. Furniture, mattresses, home decor, bedding, bath towels, and more.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

JYSK Peterborough - Peterborough Crossing
871 Rye Street, Peterborough, ON
K9J 6X1, Canada

Hours

Reviews

4.3
404 reviews
5 stars
239
4 stars
91
3 stars
52
2 stars
10
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, especially Skylar, received numerous praises for being helpful, friendly, and knowledgeable, contributing to a positive shopping experience.

Product Knowledge

Many customers highlighted the staff's ability to provide detailed information and assistance in selecting products, enhancing their overall experience.

Mixed Experiences

While most reviews were positive, there were a few negative experiences related to rude service and issues with returns, indicating inconsistency in customer interactions.

Store Atmosphere

The store was generally described as clean and organized, although some customers felt the atmosphere was akin to a box store.

Pricing

Customers appreciated the sales and deals available, but some expressed concerns about the overall pricing being high compared to competitors.
  • DS
    Deanna Spence
    3 days ago
    5.0
    The service staff are very helpful, kind and professional. I love this store.
  • MD
    Maria D.
    Nov 26, 2025
    5.0
    Our great experience began with the manager's (Skylar) instant response to our request for assistance. We had a budget for our plan to convert my home office into a spare bedroom. Skylar worked with us to measure/set up what the bed & accessories would look like in her showroom. We ended up with a better price than expected and our guests' comment: "This feels like a luxury suite in a hotel". Thank you to Skylar & her team. Highly recommend this store!
  • CM
    Chris Mahoney
    Sep 30, 2025
    5.0
    Great customer service.
  • HH
    Hayley
    Sep 27, 2025
    1.0
    My husband and I had a very bad experience at the Peterborough Jysk location today. We brought in two items, a shelf and a bedding set, to return/exchange that we had received as gifts. The cashier (Tania based on receipt) had a very rude attitude the entire time we interacted with her. She told us the unopened bedding set couldn’t be returned. We initially took this at face value. She refunded us for the shelf, but she kept our gift receipt for some reason. An hour later my husband decided to call other locations to ask about this, as we had never heard of not being able to return unused bedding. All of the other Jysk locations told us that as long as it was unused/unopened that we could return it. My husband called the Peterborough location and the same woman answered the phone. She tried to tell us that the other locations were wrong and that it was a new policy. We asked to speak to the manager, who confirmed that as long as it was unused/unopened, it could be returned. I am not sure why the cashier was so rude and wanted to deny us the return. My only guess is that she was racist or having a bad day, either way it was uncalled for and unacceptable.
  • MG
    Mike Gauthier
    Sep 18, 2025
    5.0
    Excellent service from Chris. Much appreciated

Frequently Asked Questions About JYSK Peterborough - Peterborough Crossing

What types of products does JYSK Peterborough offer?

JYSK Peterborough offers furniture, mattresses, home decor, bedding, bath towels, and more, inspired by Scandinavian design for sleeping and living spaces.

What are the store hours for JYSK Peterborough?

JYSK Peterborough is open Monday to Wednesday and Sunday from 10:00 to 18:00, Thursday and Friday from 10:00 to 20:00, and Saturday from 10:00 to 19:00.