Business Details
About
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GBI Pool Services Inc. is a locally owned company that offers professional swimming pool and hot tub services in Ottawa and surrounding areas to both residential and commercial clients. Our skilled and friendly employees specialize in pool opening & closing, maintenance, equipment installations, liner replacements, safety cover installations, and energy-efficient solutions. We are the go-to company for expert pool and hot tub service and repair, pool renovations, and tailored care. Visit our retail showroom in Carp for water testing, supplies, and expert advice, or shop our online store for fast and convenient orders. Contact us today for trusted pool care in Ottawa!
Details
- Onsite servicesAvailable
- Free parking lotAvailable
- Paid parking lotNot available
Location
Hours
Reviews
4.9
166 reviews
5 stars
158
4 stars
4
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and efficiency of the staff during pool openings and closings.
Communication
Many reviews highlighted excellent communication from the team, including timely notifications and responsiveness to inquiries.
Customer Care
The staff were noted for their friendly and courteous demeanor, making customers feel valued and supported throughout the service process.
Expertise
Technicians demonstrated strong technical skills and knowledge, effectively addressing customer questions and concerns.
Reliability
GBI Pools was frequently described as dependable, with many customers expressing satisfaction with timely service and follow-ups.
- NGNadine GuthrieNov 10, 20255.0⭐️⭐️⭐️⭐️ GBI Pool Services recently closed our pool for the season, and we were extremely pleased with the experience. Steve, our technician, was punctual, knowledgeable, and thorough in his work. The entire process was handled efficiently and with great attention to detail. We appreciate the excellent service and would confidently recommend GBI Pool Services to anyone in need of professional pool care.
- KDKellen DavidOct 26, 20255.0The team is incredibly friendly, knowledgeable, and down-to-earth — it’s clear they truly care about their customers. Their rates are very fair, and the quality of their work is top-notch. The owner takes the time to treat you like family, making every interaction easy and enjoyable. It’s rare to find a business that combines great service, honest advice, and genuine kindness like this one. Highly recommend GBI Pool Services to anyone looking for reliable, professional pool care!
- CLCheryl LeggettOct 24, 20255.0Eric & Craig attended our house to complete our pool closing for the first time this year. They texted & emailed prior to arrival, were prompt, courteous and extremely knowledgeable. They took the time to explain each step they were completing and offered excellent solutions to any concern I voiced. Highly recommend this company, look forward to booking them for our pool opening in the spring.
- YTYve ThomsonOct 23, 20255.0The process of working with GBI has been seamless and professional. Placing our pool cover order with Mark was efficient and he remained responsive throughout the process. For the installation, Liam and his team mate reflected that same professionalism. They were approachable and Liam ensured we were comfortable with maintaining and handling the pool cover. The pool area was neat and tidy when they finished the job. It has been a pleasure to work with GBI.
- DDDave Van DusenOct 21, 20255.0Hello David: As you are aware, I recently purchased my property and was suggested by the previous owner to use your pool services. After today's 'closing' of my pool, I totally understand & appreciate the suggestion. Your technical team of Max & Nicolas were exceptionally skilled especially with the complexity of my gas system and pool shape. Thnx for sending these gentlemen. Great guys and your brand was well represented today…well done! Dave V.D.
Frequently Asked Questions About GBI Pool Services Inc.
What services does GBI Pool Services Inc. offer for swimming pools and hot tubs?
GBI Pool Services Inc. provides pool opening and closing, maintenance, equipment installations, liner replacements, safety cover installations, energy-efficient solutions, repairs, renovations, and tailored care for swimming pools and hot tubs.
Which areas does GBI Pool Services Inc. serve?
GBI Pool Services Inc. serves Ottawa and surrounding cities including Almonte, Arnprior, Carleton Place, Mississippi Mills, and Pakenham in Ontario.
What are the business hours for GBI Pool Services Inc.?
GBI Pool Services Inc. is open Monday to Friday from 8:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
Where is GBI Pool Services Inc. located?
GBI Pool Services Inc. is located at 112 John Cavanaugh Dr, Unit 1, Ottawa, ON, K0A 1L0, Canada.
Does GBI Pool Services Inc. have a showroom or retail location?
Yes, GBI Pool Services Inc. has a retail showroom in Carp where customers can get water testing, supplies, and expert advice.
What are some of the brands GBI Pool Services Inc. works with?
They work with various brands including Fluidra, Grand Effects, Hayward Pools, Jandy, Latham, Pentair, Polaris, Pool Boss, PoolWerx, Spa Electric, Summer Smiles, Yard Guard, and Zodiac.
Are there free parking facilities at GBI Pool Services Inc.?
Yes, GBI Pool Services Inc. offers free parking on site for customers.
Which nearby businesses can help customers with electrical services when visiting GBI Pool Services Inc.?
Nearby electrical contractors include Beck Electrical Contracting, C and M Electric, and Dynamic Electric and Fire Protection, which may assist customers requiring electrical services related to their pools or hot tubs.
What nearby recreational activities can customers enjoy before or after visiting GBI Pool Services Inc.?
Customers can visit Evolution Wake Park for water-based activities or the Loch Cameron Waterski Training Centre for waterskiing, both located near GBI Pool Services Inc.
How can the nearby businesses like KOM Software or Novotech Technologies Inc. complement a visit to GBI Pool Services Inc.?
Nearby tech companies like KOM Software and Novotech Technologies Inc. reflect the area's vibrant business community; customers visiting GBI Pool Services Inc. might find these businesses relevant for IT or telecommunications support.