Business Details
About
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Welcome to Access Storage - Ottawa St. Laurent, we are conveniently located at 2221 Gladwin Crescent. We provide safe and convenient storage solutions in Ottawa and across Canada. In addition to moving and packing supplies, we offer safe and secure Ottawa heated storage units, drive up storage, and auto storage solutions. At Access Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities.
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Location
Hours
Reviews
4.6
284 reviews
5 stars
228
4 stars
29
3 stars
12
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Brianna and Giovanna for their exceptional service.
Cleanliness and Security
The facilities were frequently described as clean, well-maintained, and secure, providing peace of mind for customers storing their belongings.
Pricing Concerns
While many found the prices competitive, some customers expressed dissatisfaction with rising costs and billing practices, indicating a need for clearer communication regarding fees.
Access and Convenience
Customers appreciated the easy access to storage units and the convenience of the facilities, which were noted for their drive-up access and 24-hour availability.
- PJPaul Junction3 days ago5.0They were great!
- SWShah Mahmood Wardak5 days ago5.0Very nice staff and highly quality and on time support.
- ASalex salhaJan 1, 20265.0Amazing service and very friendly
- KGK GriffithNov 29, 20255.0Great customer service (including through the 1-800 number call centre). Highly recommend if you're looking for storage.
- SSSuzanneOct 21, 20254.0I left my stuff in storage for over 2 years. It was initially put in there for a reno and just stayed. Over time I became concerened that some of the stuff would be damaged because the storage is not climate controlled. But I was pleasantly surprised when we opened the door and there was no odor and no damage so it was better than I expected. Nothing was damaged by being left in storage. The movers said there saw minor mouse traffic but no nesting and neither did I. As well, Access Storage has a moving side to the business and after my foot dragging because of the horror stories about movers, I gave Access Storage a call and they put me onto Move Buddy. Within a week all of the contents of a 10x20 storage locker were safely back in my house for a very reasonable price. I wish I had thought of asking that about movers earlier. The only reason didnt give 5 stars is that the price rose substantially over the time the locker was rented and the only way to doing anything that was to bargain or use coupons. I didnt want to do either. Overall, it was a good experience. I would recommend Access Storage
Frequently Asked Questions About Access Storage - Ottawa St. Laurent
Where is Access Storage - Ottawa St. Laurent located?
Access Storage - Ottawa St. Laurent is located at 2221 Gladwin Crescent, Ottawa, ON, K1B 4K9, Canada.
What types of storage units does Access Storage - Ottawa St. Laurent offer?
They offer heated storage units, drive-up storage units, climate-controlled units, auto storage including boat, RV, and vehicle storage, as well as interior and interior heated units.
What are the operating hours of Access Storage - Ottawa St. Laurent?
The storage facility is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Does Access Storage - Ottawa St. Laurent provide moving services?
Yes, they provide concierge moving services, free move-in van, and offer moving and packing supplies like dollies and moving carts.
What payment options are accepted at Access Storage - Ottawa St. Laurent?
They accept American Express, Visa, MasterCard, Discover, checks, and invoice payments.
What languages are supported at Access Storage - Ottawa St. Laurent?
The facility supports both English and French languages.
Does Access Storage - Ottawa St. Laurent offer any special security features?
Yes, the facility features gated premises, video surveillance, alarm monitoring, and concierge moving service for secure storage.
What nearby moving services can help customers relocating to Access Storage?
Customers can use 'What A Move - Great Ottawa Movers' and 'Tippet-Richardson' which are nearby moving services to assist with their relocation needs.
What museums are located near Access Storage - Ottawa St. Laurent for a visitor's leisure?
Nearby museums include Ingenium, the Canadian Museum of Science and Technology Storage, Musée des sciences et de la technologie du Canada, and the Canada Science and Technology Museum, offering educational experiences before or after your storage visit.
Are there nearby car rental and vehicle services near Access Storage - Ottawa St. Laurent?
Yes, nearby options include Budget Truck Rental, Avis Car Rental, Avis Rent A Car, Budget Rent A Car, AutoRacks for automotive repair, and Prime Auto Glass & Tint for auto glass services.