Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
1,730 reviews
5 stars
1,421
4 stars
117
3 stars
35
2 stars
29
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly Marzanna, Ken, and Milka, highlighting their patience and knowledge.
Delivery Experience
The delivery service received positive feedback for being timely, courteous, and efficient, although there were some complaints about communication and issues with old appliance disposal.
Product Satisfaction
Customers expressed satisfaction with their purchases, noting good deals and quality products, though there were some concerns regarding warranty claims and product condition upon delivery.
Store Environment
The store was described as clean and organized, contributing to a pleasant shopping experience.
- JBJeff Beckett2 days ago1.0MAAAAJOR stock issues with this store. If you decide to purchase anything ahead of time and they say there’s no stock and it should be coming in soon, run the other way. We purchased a couch in October and they told me not until beginning of January, so then I called and they said our order have been cancelled? So once we sorted that it wasn’t cancelled they said they only brought in a couple couches and they went out to other customers. And then told me not until approximately end of January. Save yourself the headache, either buy what’s in stock or don’t shop here.
- AAAlex Agosta5 days ago5.0Marzanna was absolutely amazing . I recently purchased a TV from The Brick and had a great experience from start to finish. The staff were knowledgeable and helped me choose the right TV for my space and budget without being pushy. The pricing was competitive, and the delivery was smooth and on time. The TV itself works perfectly and the picture quality is excellent. Overall, I’m very happy with my purchase and would definitely shop at The Brick again.
- JJJanina JohnsonDec 30, 20251.0Purchase microwave from Brick I have extended warranty for 3 more years The bottom handle Broke I was told by Warranty is not covered also talk to Samsung not cover .The person at Brick was very nice .Why having Warranty . They not cover that item .It's not my fault that tge handle is attached to a plastic. Never again I will be purchasing samsung products. Witch I have lots off appliances
- FFFurnace FixersDec 26, 20255.0I went in on Boxing Day looking for all home appliances for a house I’m renovating, Teresa was able to help me not only find what I was looking for but triple check I was getting the best deals and saving as much money as the system would allow! Between the savings and the price difference with other stores we were able to get 6 appliances under budget for a project! I’d also like to thank Teresa for her patience and knowledge for helping answer all my questions.
- PPPrinceDec 19, 20255.0Visited The Brick for the first time and had an amazing experience! A big shoutout to Ken D who was incredibly helpful throughout from showing us the options to helping us finalize everything with ease. His customer service was top-notch and made the whole process smooth and stress-free. 🙌 We ended up purchasing living room and bedroom furniture, and got some great deals and discounts as well. The showroom was clean, organized, and had a wide range of stylish options. Highly recommend visiting The Brick if you're looking for quality furniture and exceptional service. Thanks again, Ken! 👏
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies depending on the item purchased. Please refer to The Brick's Satisfaction Guarantee page on their website for full details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, The Brick will refund the difference if you find the same brand and model at a lower price within 30 days of your purchase, subject to conditions. Refer to the Price Guarantee page on their website.
Can I cancel my order and get a refund?
Yes, orders can be cancelled and refunded any time before delivery or pick up, by visiting any Brick location. Refunds are issued to the original payment method, except cash payments are refunded via debit card or cheque. Deposits on Special Orders are non-refundable.
What are The Brick's pickup hours?
Pickup is available Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. On the holiday November 11, hours are 10:00 to 21:00.
What brands does The Brick carry?
The Brick offers a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, Panasonic, and many more.
What types of products does The Brick sell?
The Brick sells furniture, mattresses, appliances, electronics, home goods, and outdoor furniture including sofas, beds, dining sets, washers, dryers, TVs, and more.
Does The Brick provide delivery and assembly services?
Yes, The Brick offers delivery, product removal, recycling, installation, assembly, warranty protection plans, servicing and repair services.
What payment options are accepted at The Brick?
The Brick accepts American Express, cash, financing, Mastercard, and Visa for payments.
Are there wheelchair accessible features at The Brick?
Yes, The Brick has wheelchair accessible entrances and parking, and also offers curbside pickup and in-store shopping.
What nearby places can I visit when shopping at The Brick Niagara Falls?
Nearby you can visit Niagara Falls Humane Society Adoption Centre for animal services, Niagara Square Shopping Centre for additional shopping, and the Iron Chef Japanese Restaurant for meals, all conveniently close to The Brick store.
How can nearby shopping centers assist my visit to The Brick Niagara Falls?
Niagara Square Shopping Centre nearby offers a variety of stores and services, allowing you to combine your visit for diverse shopping needs and easy access to amenities.
Are there dining options near The Brick in Niagara Falls?
Yes, you can enjoy meals at nearby restaurants such as Iron Chef (Japanese cuisine), Halibut House Fish and Chips, Mandarin Restaurant (Chinese buffet), Cora (breakfast and brunch), and South Street Burger.