Dyson Service Center Mississauga

3.4
661 reviews

About

Appliance StoreDyson
Dyson Service Centers are here for when you need expert help, in person. Whether you're having trouble with your current machine, are interested in buying a new one, or simply want to experience Dyson technology, we’re happy to help. No appointment necessary.

Location

Dyson Service Center Mississauga
6071 Burnside Ct #2, Mississauga, ON
L5T 2T5, Canada

Hours

Reviews

3.4
661 reviews
5 stars
358
4 stars
21
3 stars
20
2 stars
23
1 star
239

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised individual staff members for their helpfulness and professionalism, many reported long wait times, poor communication, and unresponsive support.

Repair Efficiency

Customers experienced mixed results regarding repair efficiency; some received quick service, while others faced significant delays and lack of updates on their repairs.

Staff Performance

Several reviews highlighted specific staff members, particularly Maryam and Sanjhvi, for their exceptional service, but overall staffing levels were criticized as inadequate for the demand.

Product Issues

Numerous customers expressed frustration with product reliability and the challenges faced when seeking repairs or replacements, particularly after warranty periods.

Service Center Accessibility

The limited operating hours and location of the service center were frequently mentioned as barriers to accessing timely support.
  • LL
    luke1234 Lucic
    Jan 2, 2026
    1.0
    They are Slow and only 2 people are working. I had to buy new unit last time as I was not able my favourite vacuum to be fixed. Working hours are only Monday to Friday until 4 pm and for people that work is not convenient 🥲
  • MR
    M R
    Dec 30, 2025
    5.0
    Amazing service received by Maryam Very professional and helpful. She gave us options and helped us make a decision on what to do with our vacuum. We ended up in purchasing a new one, and we are happy with our decision . Thank you Maryam 😊
  • MK
    Maryam Komeili
    Dec 25, 2025
    5.0
    I recently encountered an issue with my Dyson Airwrap, and I was fortunate enough to receive assistance from Maryam. She was incredibly professional, attentive, and went above and beyond to help me with the exchange process. Her dedication and kindness truly made the experience seamless and stress-free. I’m so grateful for her outstanding customer service!
  • RM
    Reza Mohammadzadeh
    Dec 15, 2025
    5.0
    I purchased a refurbished vacuum from a warehouse sale one year ago. The power button stopped working around 2 months ago and I gave it in under warranty to be repaired so after one month they called me and sent another vacuum to my address but the new vacuum didn't connect to the main solid pipe so I returned it to the service center and explained that to one of the staff members whose name was Maryam. She was so nice and kind and after minutes she came back with the new vacuum that was not refurbished. I was so angry but her behaviour calmed me down. I am so happy to solve my problem and appreciate her and her service.
  • SM
    Sarah Molnar
    Dec 15, 2025
    1.0
    Worst customer service I’ve ever experienced! I Literally have PTSD from trying to get a product even looked at never mind repaired. My Air straight stopped working properly after 6 months of use. I spent the remainder of my 2 year warranty trying to deal with the worst customer service agents who barely speak English. They kept sending me mailing labels with the wrong address on them. I dropped it off at the courier and it showed up back at my doorstep! They put my address on the mailing label! How ridiculous is that. I would get so frustrated and need a break from calling them, and then the hours for the service centre in Mississauga are during the average persons working hours making it very difficult to go there in person when you live out of town. They’re not even open on weekends. Here I am now without a working Dyson product. Very easy to buy a product from Dyson, but hope you never have an issue with it!

Frequently Asked Questions About Dyson Service Center Mississauga

Where is Dyson Service Center Mississauga located?

The Dyson Service Center Mississauga is located at 6071 Burnside Ct #2, Mississauga, ON, L5T 2T5, Canada.

What are the operating hours of Dyson Service Center Mississauga?

The service center is open Monday to Thursday from 11:00 AM to 3:00 PM and closed on Friday, Saturday, and Sunday.