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About
Lawn Equipment StoreIrrigation Equipment Supplier
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Reviews
4.1
49 reviews
5 stars
34
4 stars
5
3 stars
1
2 stars
1
1 star
8
- JJJimmyMay 18, 20215.0I was doing a garden project at my home and had river rock delivered from Fishers Hyde Park. I dealt with Ryan and he was outstanding, I came up short on the project and left a message for Ryan. He called back right away and worked with me to get next day delivery so I could get the job done without delay. They were on time and great to deal with. Highly recommend!
- MMMMApr 18, 20211.0Ordered 4 yards of small river stones which vary from 1" to 2" according to their web site, but it was delivered a mix of river stones form 1" to 6". What am I supposed to do with those huge stones? Avoid this company.
- DDDeirdre DixonJul 5, 20191.0Picked up a 2 yards of topsoil yesterday. The company transport truck hit the trailer attached to my truck damaging the gate. Since he pushed me into the lane of traffic I made my turn. When I returned to the store they refused to acknowledge the damage done to my trailer. And since I didn't chase down the transport and get a license plate the store is denying everything. I will never shop here again.
- BIBurcu IltanNov 7, 20131.0I specifically asked for sandy topsoil, I received clay topsoil instead. There is no drainage. When I called they claimed it is heavy because of the rain, and nothing to do with clay. I can make a clay pot out of this soil. They offered no solution to this problem.
Frequently Asked Questions About SiteOne Stone Center
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How can I create an online account with SiteOne Stone Center?
To create an online account, complete the Request an Account form on the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a customer, call 1-800-SITEONE (1-800-748-3663) for assistance.
Are all products available for purchase online at SiteOne Stone Center?
Yes, the majority of products are available online. If you can't find an item, you can add a note when checking out or contact the local branch for assistance.
How do I place an order online at SiteOne Stone Center?
Log in to your account, select your branch, add products to your cart, and proceed to checkout. You can choose to pick up your order at the branch or have it delivered.
What is the Buy Online, Pick Up in Branch process at SiteOne?
When ordering online, select a SiteOne branch for pickup. You'll receive an Order Confirmation email and an Order Ready notification when your order is available for pickup.
Is local delivery available when purchasing online from SiteOne Stone Center?
Yes, local delivery is available on most orders within 60 miles of the branch. Delivery charges may apply.
What should I bring to pick up my order at SiteOne Stone Center?
Bring a government-issued photo ID and your order number or the Order Ready notification email when you come to pick up your order.
How long is my order available for pick up at SiteOne Stone Center?
Your order will be available for up to seven days from the date you receive the Order Ready notification. Unclaimed orders after this period may be canceled.
What are some nearby landscaping and gardening services customers might visit along with SiteOne Stone Center?
Nearby you will find Fisher Landscape and SiteOne Landscape Supply, which offer professional gardening and landscaping services, useful for complementary needs when sourcing supplies or materials.
Are there any nearby rental services useful for landscaping or construction projects near SiteOne Stone Center?
Yes, Sunbelt Rentals provides rental services for industrial equipment, and The Trailer Doctor offers landscaping and gardening equipment rentals, both close to SiteOne Stone Center, facilitating project needs.
What nearby businesses could customers visit for home improvement or construction materials after SiteOne Stone Center?
Customers can visit Custom Rock Creations, a home improvement store, as well as Bre-Ex Construction and T.W. Johnstone Co Ltd. which offer construction services and contracting, providing additional resources for home and landscape projects.