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RONA Leamington has the best articles and products for your renovation, construction, and home decoration projects.
Details
- DeliveryAvailable
- DebitAvailable
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.7
469 reviews
5 stars
185
4 stars
119
3 stars
62
2 stars
27
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers expressing frustration over unhelpful or rude staff and difficulty in finding assistance.
Staffing Issues
Many customers noted a lack of staff available to help, leading to long wait times and difficulty in receiving assistance when needed.
Product Availability
Customers reported issues with product availability and stock accuracy, often finding items out of stock or not as advertised.
Store Cleanliness
Some reviews praised the cleanliness of the store, particularly the restrooms, while others mentioned cluttered aisles.
Mixed Experiences
While some customers had positive experiences with specific staff members, overall sentiment indicated inconsistency in service quality.
- CZConnie ZaccagniniOct 29, 20251.0This is not the first more like the 4+ very poor customer service experience with this area and person. Pro desk, terrible customer service, went in to order over $2500. Worth of items which I had written down exactly what we needed, paid and went to the loading dock and everything was wrong!!! This “Pro Desk” guy is absolutely terrible, this is not the first time!!! We just returned the entire order. We are done with Rona and their “Pro Desk” customer service person. Will go elsewhere from now on, I can’t believe you pay this guy.
- NDnathan denOct 27, 20252.0No one around to help store cluttered 531 dollars later find out I bought an expired spray foam kit......
- AKAbe KnelsenOct 21, 20251.0John from the pro desk is extremely rude. Don’t know how he still has a job there. I went to the pro desk and he asked why I didn’t get help from anybody else… he was just standing there so I figured he could help me out. When I placed an ordered of 150 2x4s he rolled his eyes. The other staff is friendly and helpful.
- APalex pennerOct 18, 20252.0As a long time customer of this store i am in awe at how nothing has ever change customer service wise. I rarely leave reviews but i seriously think something needs to change at this store. I have in the past made the 45 minute drive to home depot to avoid having to deal with this location that is 5 minutes from my house.
- JJJenniferSep 5, 20255.0Whoa. I knew I shouldn’t have had that second bran muffin. I was deep in the bowels of Rona, picking through drainage gravel and paving stones, when I was… overcome. Twenty-two grams of fibre and nowhere to hide. The huge signs overhead beckoned me toward the restrooms. But I was scared. I imagined gas-station grubbiness and zero privacy as I sought relief. Alas! Behind the door awaited not horror, but pristine, sparkling sanitation. Soothing music. Dim, spa-like lighting. An XL-sized stall fit for a queen. Even the flush was a glorious, high-powered roar. Three kinds of hand sanitizer and a moisturising balm saw me off as I strode away, buttocks no longer clenched. The staff even helped me find my mom afterwards.
Frequently Asked Questions About RONA Leamington
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is RONA Leamington's return policy?
You can return most products (except appliances) within 90 days of purchase in original condition with receipt for a refund, exchange or store credit. Visit https://www.rona.ca/en/returns-and-refunds for exceptions.
How can I check the status of my online order at RONA Leamington?
Check your order status online by entering your order number and email or by logging into your RONA account. You will receive email updates when your order status changes.
Does RONA Leamington offer delivery services?
Yes, RONA offers free parcel delivery on purchases over $49 and truck delivery for large items at $79, depending on the product and location. More details are on https://www.rona.ca/en/online-purchases.
What are the store hours for RONA Leamington?
RONA Leamington is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 6:00 PM.
Which brands can I find at RONA Leamington?
You can find brands like KitchenAid, Dyson, Dewalt, Husqvarna, Frigidaire, Broil King, Weber, Kohler, Bosch, Cub Cadet, Craftsman, Black and Decker, Nest, and Whirlpool.
Does RONA Leamington provide installation services?
Yes, many installation services are offered including appliance installation, flooring, windows and doors, bathroom plumbing, and roofing. Visit https://www.rona.ca/en/install-services for more info.
Can I pick up online orders at RONA Leamington?
Yes, select "Pick-up in store" at checkout. You will receive an email when your order is ready. Use designated curbside spots or go in store with photo ID and confirmation email to pick up your order.
Are there any nearby gardening centers close to RONA Leamington?
Yes, the Garden Centre at RONA is right nearby, offering nursery and gardening supplies. Customers can conveniently shop for outdoor plants or garden décor before or after visiting RONA Leamington.
What nearby services are available for automotive needs near RONA Leamington?
There are several automotive-related places near RONA Leamington, such as Carquest Auto Parts, D&T Auto Parts Ltd, Ropchan Collision Limited, Fix Auto Leamington, and Kal Tire, offering parts, repairs, and services for vehicles.
Where can I find restaurants or coffee shops near RONA Leamington?
Nearby dining options include Tim Hortons for coffee and light meals, Joey's Seafood Restaurants for seafood, and Pizza Hut for pizza. These places are convenient for grabbing a meal before or after your shopping trip at RONA.