JYSK Kitchener - Highland Hills Mall

4.1
859 reviews
Get DirectionsCallWebsite

Business Details

875 Highland Road West, Kitchener, ON
N2N 2Y2, Canada
(888) 696-5975
https://www.jysk.ca/store-signup-kitchener
GoogleFacebookInstagramTikTok

About

Home FurnitureMattress StoreHome Goods StoreBathroom Supply StoreJYSK
JYSK has everything you need for your home! Scandinavian inspired design for sleeping and living, at exceptional value. Furniture, mattresses, home decor, bedding, bath towels, and more.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

JYSK Kitchener - Highland Hills Mall
875 Highland Road West, Kitchener, ON
N2N 2Y2, Canada

Hours

Reviews

4.1
859 reviews
5 stars
424
4 stars
240
3 stars
110
2 stars
41
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Craig, Wendy, and Sue for their exceptional service.

Product Quality

Customers appreciated the variety and quality of products available, noting good value for money, although some mentioned issues with assembly and durability.

Delivery Issues

Several reviews highlighted significant problems with delivery, including delays and poor communication, leading to frustration among customers.

Store Environment

The store was frequently described as clean, well-organized, and pleasant to shop in, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were also negative experiences reported, particularly regarding customer service in specific instances and stock availability.
  • SP
    Svetlana Panova
    Dec 24, 2025
    5.0
    Few days ago I walked into the store to check on duvet for my son. ​Luckily, I met Evan, who offered his help as soon, as I reached the bedding section. I was so glad that Evan helped me to locate the duvet I was looking for. Otherwise I would be lost searching for the right duvet between so many of them. Evan was very attentive and knowledgeable. It was great experience shopping at Jysk where customer service so much better compare to other department stores. Thank you very much Evan for your help and patience. All the best! Sincerely. Lana.
  • JA
    Jake Ace
    Dec 17, 2025
    5.0
    Never had a bad experience here, bought a bed frame, book shelves , couch and dining set recently the team was very helpful and even with the store closing staff seemed to be in great moods!
  • SH
    Sheri Hosein
    Dec 2, 2025
    4.0
    Will miss this store. It's my go to place. Sorry to hear they will be moving. Now I will have to find elsewhere for all my bathroom, bedding and outdoor needs. What a shame!
  • DC
    Dan Clinton
    Nov 3, 2025
    4.0
    Great deals.
  • MM
    Massa
    Oct 17, 2025
    5.0
    Assistant Manager- Sandeep- excellent customer service- various options presented, helped to load items in my car. Amazing leadership- the store was busy but he handled the floor efficiently with the help of his team members.
Read more reviews on Google

Frequently Asked Questions About JYSK Kitchener - Highland Hills Mall

What are the operating hours of JYSK Kitchener - Highland Hills Mall?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What types of products does JYSK Kitchener offer?

JYSK offers furniture and home goods including bedroom, bathroom, living room, dining room, kitchen, office furniture, home decor, storage, patio/outdoor items (seasonal), and Christmas items (seasonal).