Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
228 reviews
5 stars
172
4 stars
21
3 stars
7
2 stars
7
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.
Delivery Issues
Several reviews highlighted problems with delivery schedules and communication, leading to customer frustration.
Product Quality
Mixed feedback on product quality, with some customers experiencing issues with appliances and furniture, while others were satisfied.
Sales Experience
Customers appreciated the non-aggressive sales approach and the assistance provided by sales associates in selecting products.
Store Environment
The store was noted for being clean, organized, and having a good selection of products.
- THTrevor Hansen2 days ago5.0Came in for a new mattress was promptly greeted and shown a selection that matched our needs and budget. Made our purchase and look forward to picking it up
- RHRiley HoganNov 15, 20255.0Tony was extremely knowledgeable and made choosing our mattress an enjoyable experience
- NMNancy MeranteNov 13, 20251.0***WHIRPOOL REVIEW*** We bought a new Whirlpool Electric Range for $1800 and was shocked by the poor after sales support. There is a clear defect in the top of the oven door that has caused the coating to peel away and looks terrible. Whirlpool deemed this "cosmetic" and beyond 30 days since purchase so they refused to repair/replace it. For a brand known for quality, this is very disappointing. Buyers, beware-WHIRLPOOL DOES NOT STAND BEHIND THEIR PRODUCTS!!! Imagine they offered to sell me a replacement part for $199 plus tax and charge minimum $149 to install. I would never buy Whirlpool again
- KSKimberly SpadaforaNov 7, 20251.0My husband and I bought a couch. Waited for the couch, received the wrong configuration, had them bring a new one, only to have this one come with a 3” gap when the sleeper was out and the sleeper really was difficult to pull out, just super uncomfortable and looks janky. Had a service tech come determine it was a “faulty” piece, so, we waited again for another new one. At this point we just wanted a refund however the brick is “not a used furniture store” (although we are now in our third couch) have received the new couch and still has the same issues. Waiting to hear back from a manager now for 2.5 weeks. Terrible service.
- BRBrody RutledgeOct 27, 20255.0Purchased a loveseat, chair and sofa from Jeff! He was extremely helpful with making sure we got exactly what we needed. All pieces were delivered on time and in perfect condition. They are all fantastic pieces. 10 out of 10, would purchase from The Brick in Huntsville and Jeff again!!!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies depending on the item. Please refer to the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model at a lower price from The Brick or a competitor within 30 days of purchase, The Brick will refund the difference. Some conditions apply.
Can I cancel my order and receive a refund?
Orders can be canceled and refunded prior to delivery or pickup. Refunds are issued to the original payment method, with some conditions on special orders.
What are The Brick's store hours?
The store is open Monday to Saturday from 10:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 5:00 PM. Holiday hours may vary.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
What pickup and delivery services does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services.
Which brands are available at The Brick?
The Brick offers products from many brands, including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, and more.
How can nearby places help me when visiting The Brick in Huntsville?
Nearby places like Huntsville Place Mall Pharmacy and Dollarama provide convenient options for additional shopping needs, and nearby transit options can help you find your way to The Brick.
What clothing stores are near The Brick in Huntsville?
Stores such as Giant Tiger, Northern Reflections, Maurices, and Winners are nearby, offering a range of clothing and fashion options you can explore before or after visiting The Brick.
Are there nearby dining options near The Brick in Huntsville?
Yes, nearby dining options include Little Caesars Pizza and Starbucks Canada, perfect for grabbing a meal or coffee during your shopping trip.