Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Oceane LePage greeted us the day before the Tent Sale and was so knowledgeable about the various pieces of furniture we were looking at. I told her that I would return on Thursday with my husband for the Tent Sale to show him the models I was interested in. Within a few short minutes we were sure what we wanted. With Oceane's insurance that we could mirror the set were picking and that there was no rush in delivery date we put a down payment and went home to prepare Sale of our old set. She was a congenial and professional sales woman!
ML
Melvin J. Orozco L.
Apr 29, 2026
3.0
Good evening, the shipment went well. But I have a question: the mattress I bought in the store is still missing, and I'd like to know if it's as thick as the mattress they lent me. When I assembled the bed and put the box springs in, the mattress the store lent me ended up being too thick. If that's the case, I don't think they should have sold me the box springs if they weren't needed.
GM
Gino Massaro
Apr 25, 2026
5.0
Excellent service. Nous avons acheté notre laveuse et la livraison était rapide à la hauteur de nos attentes. Un gros merci à Jean-Pierre.
CR
Chris Riggs
Apr 20, 2026
3.0
Awful support, the receptionist, Ashley has a huge lack of customer service. And the owner/manager is way too young to be running the store. Ive been waiting several months now for a simple part and ive been in the store twice with 3 phone calls to tell them to keep me updated (in which they never call).
Update as of 2025/04/21:
I was finally able to speak to their sales manager and he was able to direct me to the proper railings from Amazon. It was still a little annoying to have to wait that long for this type of resolution but im happy it is resolved.
I am so annoyed as the piece is a simple bracket for a desk drawer and they are taking forever to do anything.
They seem to not care about their customers. Do not shop here.
LL
loane laframboise
Apr 10, 2026
1.0
Mon père est allé à ce magasin et il a eu la pire expérience de sa vie. Il a été mal conseillé. Il a reçu les mauvais matelas. On a fait faire l’échange. Ils ont ramené des ensembles de literies pour deux lits simples extra-longs dépareillés. On a fait avec. Mon père â 84 ans et est malade. Ils lui ont vendu un matelas mou alors qu’il avait besoin d’un extra ferme. Je ne vous conseille absolument pas cet endroit! Aucun service après vente!
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference. Some conditions apply. See the Price Guarantee page for details.
Can I cancel my order and get a refund?
Yes, orders can be canceled and refunded at any Brick location before product delivery or pickup. Refunds go to the original payment method. Deposits on special orders are non-refundable.
How can I add an extended warranty to my purchase?
You can add an extended warranty during purchase in store or online, or within 30 days after receiving your product by visiting a Brick store. More details are on the Warranties and Protection Plans page.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, delivery, and no-contact delivery services. Premium delivery is available in most areas, with third-party couriers used where needed.
What are The Brick's store hours?
The store is open Monday to Thursday and Saturday from 10 AM to 5 PM, Friday 10 AM to 5 AM, and Sunday 12 PM to 5 PM. Pickup hours vary, and curbside pickup is available daily from 11 AM to 4 PM.
Which brands does The Brick carry?
The Brick carries many brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Miele, and more for furniture, appliances, and electronics.
What nearby dining options are available around The Brick in Hawkesbury?
Nearby dining options include Déjà Vu Restaurant & Bar, Twinkle & Trinkets, Moonshine BBQ Smokehouse, and L'Escale, providing various cuisine choices when visiting the area.
Are there any nearby entertainment or shopping spots close to The Brick?
Yes, nearby places include Long & McQuade Musical Instruments for music shopping and CSURF Board Shop for sporting goods, ideal for combining errands or leisure.
What nearby parks are available for recreation near The Brick?
Cyr-de-Lasalle Park and Hawkesbury Dog Park are nearby, offering outdoor activities and spaces to enjoy before or after visiting The Brick.
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