About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
1,026 reviews
5 stars
869
4 stars
91
3 stars
19
2 stars11
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable, friendly, and accommodating staff, highlighting specific employees like Alexis, Betty-Lou, and Océane for their exceptional service.
Delivery Experience
Many reviews noted timely and professional delivery services, with customers appreciating the polite and efficient delivery personnel.
Product Satisfaction
Overall, customers expressed satisfaction with their purchases, often mentioning good deals and the quality of the furniture.
Mixed Feedback
A few customers reported issues with product returns and customer service follow-ups, indicating some areas for improvement.
- GKGill Kinglsey4 days ago5.0The delivery guys were great. If the brick would had told me they had no stacking kits i would had got one on amazon for the delivery
- MDMartine Déry5 days ago5.0Lors de l'achat après Noël. Un excellent service de la part de Mathieu et Ashley au départ. La livraison a été effectuée à la bonne date. Fait par Joey's...SUPER bon service les gars. Très courtois et ils ont bien fait attention à la marchandise et ma maison. Je recommande et j'ai déjà hâte à mes prochains achats.
- CRCaroline RenaudJan 4, 20265.0Jean pierre lauzon the best he s very professional goes in details with the product on your bill very honest he said to go talk about it at home and to come back another day no pressure to buy something so today we both a washer dryer set and also decided to buy a bedroom set aswell i recommend Jean pierre lauzon very good at his job
- MTmyriam thibaultDec 21, 20255.0Excellent customer service ! Very patient and attentive to our needs. Will definitely return and recommend to other people ! The Brick Hawkesbury Ask for Jean-Pierre Lauzon as a Sales Associate ... i highly recommend him :)
- SHSarah-Eve HébertDec 20, 20255.0We’ve had the pleasure of doing business with Betty-Lou today. We came in to look at a few things for the Boxing day sale without any expectations. Betty walked us thru all our options, colour, prices, sales, etc. She provided all the informations and gave us time to review by ourselves. With her help, we ended up choosing a better option than what we had in mind originally. Amazing first time buying new furniture. Would go back to this location if we need.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference. Some conditions apply. See the Price Guarantee page for details.
Can I cancel my order and get a refund?
Yes, orders can be canceled and refunded at any Brick location before product delivery or pickup. Refunds go to the original payment method. Deposits on special orders are non-refundable.
How can I add an extended warranty to my purchase?
You can add an extended warranty during purchase in store or online, or within 30 days after receiving your product by visiting a Brick store. More details are on the Warranties and Protection Plans page.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, delivery, and no-contact delivery services. Premium delivery is available in most areas, with third-party couriers used where needed.
What are The Brick's store hours?
The store is open Monday to Thursday and Saturday from 10 AM to 5 PM, Friday 10 AM to 5 AM, and Sunday 12 PM to 5 PM. Pickup hours vary, and curbside pickup is available daily from 11 AM to 4 PM.
Which brands does The Brick carry?
The Brick carries many brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Miele, and more for furniture, appliances, and electronics.
What nearby dining options are available around The Brick in Hawkesbury?
Nearby dining options include Déjà Vu Restaurant & Bar, Twinkle & Trinkets, Moonshine BBQ Smokehouse, and L'Escale, providing various cuisine choices when visiting the area.
Are there any nearby entertainment or shopping spots close to The Brick?
Yes, nearby places include Long & McQuade Musical Instruments for music shopping and CSURF Board Shop for sporting goods, ideal for combining errands or leisure.
What nearby parks are available for recreation near The Brick?
Cyr-de-Lasalle Park and Hawkesbury Dog Park are nearby, offering outdoor activities and spaces to enjoy before or after visiting The Brick.