The Sundance Spa & Sauna Store Hamilton

Reviews

• MD

  Matt Dodds

  Apr 21, 2026
  5.0
  Robert was excellent to deal with and really helped our transition from our 30 year old hot tub (Sundance Optima) to our 2026 Altamar, can't wait for it to be delivered in the next few weeks. Thanks to Scott as well for the advice, just finishing up the heavy duty deck to support the weight of the new tub for the next 30 years!
• RM

  Ryan McGinnity

  Apr 11, 2026
  5.0
  What a great experience. Robert was very good at explaining the pros and cons of all units and supprted us right through delivery and post. Highly recommend!
• EY

  Emily Youngblut

  Apr 7, 2026
  5.0
  We visited Sundance to shop for a replacement hot tub this winter. It was our 6th or 7th hot tub shop of the day and we were totally overwhelmed with the day of shopping and browsing. Upon arrival we met Robert who took the time to walk us through all our options, answer any questions and provided us with the information we needed to make an informed decision. After reviewing all the info from our day of shopping and doing a few days of homework after, we had made our decision and decided to go with the Optima 880. What a refreshing change our shopping experience at Sundance was compared to the other shops that day; Robert was a breath of fresh air in that otherwise chaotic day. Since then we had our hot tub delivered and have used it for a couple months now and are SO happy with our decision! It has been amazing for us and so has Robert who answered any question we had along the way. 11/10 experience and would not hesitate to choose Sundance and Robert over and over again! Thank you!
• CC

  Chris Caulderwood

  Apr 7, 2026
  5.0
  This year we purchased and Edison hot tub from Jas at Sundance. The whole experience was excellent and Jas was fantastic throughout. He had us in to the shop to wet-test the tub, walked us through everything step by step, was always quick to answer any questions we had and even showed up to our place to make sure it was setup correctly. Everything works perfectly. Highly recommend buying from Sundance.
• MI

  Maha Ismail

  Mar 23, 2026
  5.0
  Had an amazing experience purchasing a hot tub from Sundance. Jas was knowledgeable, helpful, and easy to work with throughout the entire process providing all the information I needed, answering every question & giving a thorough walkthrough of the different hot tub options. I really appreciated the honest opinion and guidance on what would be the best fit for my family. Scott runs a very professional operation & the service team handled the setup efficiently. They arrived on time and explained everything clearly. Overall, everything went smoothly. I’m very happy with the purchase & the experience, and would definitely recommend!