The Sundance Spa & Sauna Store Hamilton

Reviews

• RN

  Rowan Newstadt

  Feb 10, 2026
  5.0
  The Sundance Spa's service department is absolutely incredible. Specifically, Sarah K from the went so far above and beyond to help me. It's so refreshing to find people who go out of their way to help like she did. If anyone from Sundance's head office reads this review, Sarah is an absolute asset to your company!
• AS

  And Yet Trev Smiles

  Dec 9, 2025
  5.0
  I use the Rodeo Drive location for chemical pickup, and the Hamilton location for all communication related to my hot tub. Their service team also runs out of Hamilton. Sarah, who hosts the customer experience, is extremely knowledgeable and kind. In the six years I’ve owned my hot tub, I’ve only needed service three times, and each time the technicians have been skilled, helpful, and very informative. I always say that any company can sell hot tubs, it’s the service afterward that truly matters, and Sundance has been exceptional in that regard!
• GK

  Genady Knizhnik

  Nov 11, 2025
  5.0
  We had an excellent experience with the Sundance team, both before and after our purchase. Robert was extremely knowledgeable and welcoming, guiding us smoothly from our first conversation through the installation of our tub. The service team was also outstanding in helping us quickly resolve an issue that was entirely on our end. Overall, both the experience and the people were exceptional. I would highly recommend this location.
• LG

  Laurel Grainger

  Oct 17, 2025
  5.0
  I am doing a happy "sun dance". Hamilton location exceeds in knowledge, expert advice, friendly customer service. I have an older sundance hot tub and developed a small leak that Robert walked me thru the process and got the leak fixed without a service call. Thanks for saving me $. I was very pleased to know that their service people are trained and certified so should I need professional help in the future I won't have to worry about the workmanship. THANK YOU
• RH

  Rob Hamilton

  Oct 11, 2025
  5.0
  The Sundance hot tub techs did a great job prepping my hot tub for the busy winter season! Thanks Mark and Sarah