Brand Certified
The Brick
4.4(1536 reviews)
Certified by The Brick • Mar 01, 2026
Business Details
1267 Barton St E, Hamilton, ON
L8H 2V4, Canada
Certified by The Brick • Mar 01, 2026
(289) 391-0075
Certified by The Brick • Mar 01, 2026
http://www.thebrick.com
Certified by The Brick • Mar 01, 2026
About
Certified by The Brick • Mar 01, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 01, 2026
Hours
Certified by The Brick • Mar 01, 2026
Reviews
4.4
1,536 reviews
5 stars
1,181
4 stars
114
3 stars
41
2 stars
38
1 star
162
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness, professionalism, and knowledge of the staff, particularly highlighting individuals like Vijay, Norm, and Riddhi for their exceptional service.
Delivery Experience
Overall, customers reported positive experiences with delivery, noting promptness, politeness, and efficiency, although there were some complaints about communication and delays.
Product Quality
Customers expressed satisfaction with the quality of products purchased, often mentioning good deals and a wide selection of furniture and appliances.
Sales Process
The sales process was generally described as smooth and easy, with staff providing helpful information without being pushy, although there were isolated complaints about misleading promotions.
- APAnthony Pielich2 days ago5.0The furniture looks great. The delivery guys were extremely fast and good at putting everything together. They were in and out in twenty minutes cleaned up their whole mess you can't even tell they were here
- JSJanice SpencerFeb 17, 20265.0Once again OUTSTANDING!! The 2 fellows that delivered it was professional, very polite, courteous, they were fast, friendly and right on time!!! No wonder I buy all my appliances, furniture from the Brick!!! Great job guys, thank you so much
- AAAkshithaFeb 14, 20265.0Big thanks to Vijay for helping us furnish our home! His product knowledge is top-tier—he was able to explain the differences in mattress tech and sofa fabrics in a way that actually made sense. He made the whole transaction smooth and transparent. Professional, friendly, and highly recommended!"
- ABAmanda Bailey-PepinFeb 12, 20265.0I was looking for a particular type of chair. I was directed to a few options and found the perfect one. Delivery was arranged quickly and it was delivered on time. The gentlemen doing the delivery were very respectful with respect to a medical meeting happening in the home. The chair was brought inside, assembled without delay and they were on to the next. I’m very pleased with the experience from start to finish and mother is resting comfortably in her new chair.
- TTTree Shop (Tree)Feb 12, 20265.0Placed an order for a deep freezer and got it two days. The delivery guys phoned when they were in route and informed me that they would be there in 2 minutes and they were. Delivery guys were nice and polite plus they place the product where asked to. I am pleased with this company and will purchase again from THE BRICK.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Check the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model at a lower price from The Brick or a competitor within 30 days of purchase, The Brick will refund the difference. Conditions apply.
Can I cancel an order and get a refund at The Brick?
Yes, orders can be canceled and refunded prior to product delivery or pick up. Refunds are issued to the original payment method, with exceptions for cash payments.
How can I add an extended warranty to my purchase?
An extended warranty can be added during purchase online or in-store, or within 30 days after receiving your product by visiting a Brick store.
What delivery services does The Brick provide?
The Brick offers Premium Delivery in most areas and contracts third-party couriers where needed. Delivery is not available in the US.
What are The Brick's store hours?
Open Monday to Friday 10:00 to 21:00, Saturday 10:00 to 19:00, Sunday 11:00 to 18:00, with holiday hours like November 11th from 10:00 to 21:00.
What payment options are accepted at The Brick?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
Is curbside pickup available at The Brick?
Yes, The Brick offers curbside pickup, delivery, and no-contact delivery services.
What nearby places can I visit around The Brick in Hamilton?
Nearby you can visit Michaels Stores for arts and crafts, Starbucks for coffee, and The Centre on Barton for shopping, making it convenient to combine errands and shopping.
How can nearby stores like Staples and Dollarama benefit my visit to The Brick?
Staples offers printing and office supplies close by, and Dollarama provides discount shopping; you can efficiently shop for various needs in one trip near The Brick.
Are there nearby food options to enjoy before or after shopping at The Brick?
Yes, you can enjoy meals at nearby restaurants like Mandarin Restaurant, Boston Pizza, or try barBURRITO for Mexican cuisine nearby.
Brand Certified Facts from The Brick
The Brick partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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