Business Details
About
Self-Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRV Storage Facility
Welcome to Access Storage - Downtown Hamilton, we are conveniently located at 391 Victoria Ave,. We provide safe and convenient storage solutions in Hamilton and across Canada. In addition to moving and packing supplies, we offer safe and secure Hamilton heated storage units, drive up storage, and auto storage solutions. At Access Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities.
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Location
Hours
Reviews
4.7
661 reviews
5 stars
568
4 stars
45
3 stars6
2 stars6
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Sydney, Vince, and Sophea.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Customer Service
Many reviews highlight excellent customer service, with staff providing thorough explanations and assistance throughout the rental process.
Security Concerns
Several customers raised serious concerns about security, citing incidents of theft and inadequate response from management.
Pricing Issues
While some customers found the pricing reasonable, others felt it was high and expressed dissatisfaction with billing practices and payment options.
- JTJeff ThiessenNov 15, 20254.0This was a great local option to have some extra storage for a few months. That it is all indoor, temperature controlled gave peace of mind. Depending on when you need to access your unit, the loading bays can be busy. Also, depending where your unit is located, it can be a bit of a hike between your unit and the loading area.
- AAAMNov 13, 20255.0We rented a unit for 11 months. The process was very easy and staff were friendly and professional. The facility is well maintained and cleaned regularly. Access to parking, carts and loading bays was also never a problem. Will rent a unit here again if needed!
- DPDavid PearsonNov 11, 20255.0Held implements for us on the fly, really great folks. Highly recommended.
- GHgraeme hNov 8, 20255.0Just a well-deserved shout out to the lovely ladies that helped me the other day. Sydney, Pamela and Sophia were awesome to deal with and answered all of my questions. They showed me some super clean units and presented some options for me. I definitely recommend visiting this site because of them. First class service! Thank you.
- DMdebi messengerNov 1, 20255.0Awesome, refreshing to deal with friendly, considerate, knowledgeable and considerate staff. Hard to find qualities these days. Positive attitudes shine thru from the moment you enter the door. Great facility, feel very confident about storing our property in your facility.
Frequently Asked Questions About Access Storage - Downtown Hamilton
What types of storage units does Access Storage - Downtown Hamilton offer?
Access Storage - Downtown Hamilton offers heated storage units, drive-up storage units, climate controlled units, interior heated units, boat storage, RV storage, vehicle storage, and gated outdoor parking.
What are the operating hours of Access Storage - Downtown Hamilton?
The facility is open Monday to Friday from 9:00 AM to 11:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Access Storage - Downtown Hamilton provide any moving or packing services?
Yes, they offer moving and packing supplies, including concierge moving, free move-in van, dollies and moving carts, elevator access, and concierge moving services.
How can I contact Access Storage - Downtown Hamilton to make a reservation?
You can contact them via email at reservations@storagevaultcanada.com or call +1 289-274-7085.
What payment methods are accepted at Access Storage - Downtown Hamilton?
They accept American Express, Check, Discover, Invoice, Mastercard, and Visa.
Where is Access Storage - Downtown Hamilton located?
It is located at 391 Victoria Ave, Hamilton, ON, postal code L8L 5G7, Canada.
Does Access Storage - Downtown Hamilton offer pickup and delivery services?
Yes, they provide curbside pickup services for your convenience.
I am visiting Jackie Washington Rotary Park; is there a storage facility nearby?
Yes, Access Storage - Downtown Hamilton is nearby and offers various storage solutions to meet your needs while you enjoy Jackie Washington Rotary Park.
Are there other self-storage facilities near Access Storage - Downtown Hamilton?
Yes, Cubeit Portable Storage - Hamilton is another nearby self-storage facility that also provides moving services.
What local amenities can I find around Access Storage - Downtown Hamilton?
Nearby amenities include RecordXpress Hamilton for business records storage, Krown Hamilton Downtown for auto restoration and detailing, and Hamilton Film Studios and Shop for video and film production services.