Business Details
About
Self-Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRV Storage FacilityReal Storage
Welcome to Access Storage - Downtown Hamilton, we are conveniently located at 391 Victoria Ave,. We provide safe and convenient storage solutions in Hamilton and across Canada. In addition to moving and packing supplies, we offer safe and secure Hamilton heated storage units, drive up storage, and auto storage solutions. At Access Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities.
Shop Canadian. Store Canadian.
Location
Hours
Reviews
4.7
676 reviews
5 stars
580
4 stars
46
3 stars6
2 stars6
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and professional, contributing to a positive customer experience.
Cleanliness
The facility is frequently noted for being clean, well-maintained, and secure.
Accessibility
Customers appreciate the easy access to their units and the convenience of loading and unloading.
Security Concerns
Some reviews express serious concerns about security, including reports of theft and inadequate response from management.
Pricing Issues
A few customers feel that pricing is high and have raised concerns about billing practices.
- SPSolomon Precious1 day ago4.0Good storage storage place
- BGBrittney GoodwinJan 1, 20265.0Amazing customer service. Very thorough in explaining information.
- VMVanessa MaxaJan 1, 20261.0Would not recommend if you are looking for a place to store your vehicle. We did not have a good experience with this location. We rented an outdoor parking spot for our commercial vehicle, and even though we always kept our vehicle locked, it got broken into several times and our expensive equipment was stolen. Now I can appreciate that this is not access storages fault (the problem is the shitty downtown location). But what ultimately made us promptly leave this place was when our vehicle got broken into the last time, access storage was aware about it and instead of calling us, they left a note on our windshield. They claimed they didn’t know who the vehicle belonged to because we were “parked in the wrong spot” (our parking spot changed months ago but they failed to document it). I can understand if the documentation was missed, but if they really cared to get in touch with us it would really not be difficult to search up our vehicle in their system and find our contact info. We found out because we were on vacation and asked our friends to check on it for us. So yeah because of their negligence and location I would never recommend this place. Trust me, spend the extra money on a place that has a secured gate.
- DJDenika JosephDec 23, 20255.0It was great communicating with Pamela. She was very thorough and made this process seamless.
- JPJai PastaNov 27, 20255.0All stages of getting a unit were easy with wonderful staff following up promptly.
Frequently Asked Questions About Access Storage - Downtown Hamilton
What types of storage units does Access Storage - Downtown Hamilton offer?
Access Storage - Downtown Hamilton offers heated storage units, drive-up storage units, climate controlled units, interior heated units, boat storage, RV storage, vehicle storage, and gated outdoor parking.
What are the operating hours of Access Storage - Downtown Hamilton?
The facility is open Monday to Friday from 9:00 AM to 11:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Access Storage - Downtown Hamilton provide any moving or packing services?
Yes, they offer moving and packing supplies, including concierge moving, free move-in van, dollies and moving carts, elevator access, and concierge moving services.
How can I contact Access Storage - Downtown Hamilton to make a reservation?
You can contact them via email at reservations@storagevaultcanada.com or call +1 289-274-7085.
What payment methods are accepted at Access Storage - Downtown Hamilton?
They accept American Express, Check, Discover, Invoice, Mastercard, and Visa.
Where is Access Storage - Downtown Hamilton located?
It is located at 391 Victoria Ave, Hamilton, ON, postal code L8L 5G7, Canada.
Does Access Storage - Downtown Hamilton offer pickup and delivery services?
Yes, they provide curbside pickup services for your convenience.
I am visiting Jackie Washington Rotary Park; is there a storage facility nearby?
Yes, Access Storage - Downtown Hamilton is nearby and offers various storage solutions to meet your needs while you enjoy Jackie Washington Rotary Park.
Are there other self-storage facilities near Access Storage - Downtown Hamilton?
Yes, Cubeit Portable Storage - Hamilton is another nearby self-storage facility that also provides moving services.
What local amenities can I find around Access Storage - Downtown Hamilton?
Nearby amenities include RecordXpress Hamilton for business records storage, Krown Hamilton Downtown for auto restoration and detailing, and Hamilton Film Studios and Shop for video and film production services.