About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
135 reviews
5 stars
101
4 stars
17
3 stars
3
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Bobbi, Angela, and Brian going above and beyond.
Delivery Experience
The delivery service received positive feedback for being prompt, professional, and accommodating, with several customers noting the delivery team's efforts to assist with setup.
Product Quality
While many customers were satisfied with their purchases, there were some complaints regarding product quality and issues with returns, indicating a need for improvement in this area.
Store Environment
The store was generally described as clean and well-organized, contributing to a pleasant shopping experience, although some customers noted inconsistencies in staff availability and store hours.
Overall Satisfaction
Overall, customers expressed high satisfaction with their shopping experiences, often highlighting the ease of transactions and the quality of service.
- DMDon Maltby1 day ago5.0Friendly staff and easy purchase. Quick delivery too
- LWLeslie Wade5 days ago5.0Was in and out in 20 minutes. Sales associate was knowledgeable and friendly. Payment and delivery set up was easy.
- KVKaren VollmerSep 17, 20255.0Great service!
- APAnn PurvesAug 31, 20255.0I would like to say Bobbi went above and beyond customer service.we appreciated everything she done for us.we will highly recomend the brick in goderich to everyone looking for furniture. Thanks again.
- TETracey EllisAug 22, 20255.0We are new to the area having just moved here in August. We were looking for two specific items of which The Brick in Goderich had. Many thanks to Bobbi F. who assisted us. Bobbi was very pleasant and knowledgeable.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item purchased. Please refer to the Satisfaction Guarantee page on The Brick's website for detailed information.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model at a lower price within 30 days of purchase from The Brick or a competitor, The Brick will refund the difference. Conditions apply; see the Price Guarantee page on their website.
Can I cancel my order and get a refund?
Orders can be cancelled anytime prior to delivery or pick up at any Brick location. Refunds are issued to the original payment method. Deposits on special orders are non-refundable.
What payment methods does The Brick accept?
The Brick accepts American Express, Visa, Mastercard, cash, and offers financing options.
What are the store hours for The Brick in Goderich?
The Brick is open Monday to Thursday from 9:00 AM to 6:00 PM, Friday and Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM. It is closed on Mondays for pickup services.
Which brands are available at The Brick?
The Brick offers a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Tempur-Pedic, JBL, Amazon, Miele, and many more.
Does The Brick provide delivery and assembly services?
Yes, The Brick offers delivery, professional installation, assembly services, product removal and recycling, warranty plans, service, and repair.
What nearby car rental agencies are close to The Brick in Goderich?
Nearby car rental options include Hertz and Thrifty Car Rental agencies, which might be useful if you need transportation after shopping at The Brick.
Are there any nearby stores for additional home goods or furniture shopping?
Yes, nearby stores such as Hart Store and Hart Goderich 7 offer home goods and appliances, providing convenient options for customers looking to shop for household items alongside The Brick.
What entertainment or dining options are near The Brick in Goderich?
Wild Wing Roadhouse Goderich is a nearby restaurant and pub, great for dining or relaxing after visiting The Brick for your home needs.