The Brick

4.6
956 reviews

About

Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet. We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

The Brick
1525 Pitt St, Cornwall, ON
K6J 3T9, Canada

Hours

Reviews

4.6
947 reviews
5 stars
783
4 stars
84
3 stars
24
2 stars
14
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, polite, and professional demeanor of both sales and delivery staff.

Delivery Experience

Delivery was reported as timely, efficient, and seamless, with many customers appreciating the care taken by delivery personnel.

Product Knowledge

Sales staff demonstrated strong product knowledge and provided helpful recommendations, contributing to positive shopping experiences.

Accessibility Issues

Some customers noted concerns regarding the store's accessibility for individuals with disabilities.
  • AH
    amberise hagey
    Dec 31, 2025
    4.0
    Dryer arrived damaged, I was offered $100 off or wait 12 days for a replacement dryer(while they take this one away and I'd be left with no dryer) definitely not the best options as who can go 12 days without a dryer?? I was basically forced to take the cashback option. Otherwise the salesman and delivery guys were top notch!
  • JD
    John Drover
    Dec 30, 2025
    5.0
    The delivery team was very polite and courtesy. Explained everything and asked if we had any questions.
  • AR
    Aline Ringuete
    Dec 29, 2025
    5.0
    Sales personnel was exceptionally pleasant. Delivery was as promised, the delivery people were nice and polite.
  • KA
    Karen Awram
    Dec 20, 2025
    5.0
    Delivery was made on time as advised. Both Brick employees were very courteous and polite. Assembled the dining table quickly and took away all the packaging material. Very happy with this Brick purchase and the delivery service.
  • LG
    Lisa Granger
    Dec 19, 2025
    4.0
    Great experience, the couch set we chose is way too big for our living room easy re selection allowed. Re selection was delivered today and went quickly and the gentlemen were friendly and polite. I gave only 4 stars as the Cornwall Ontario store is not at all handicap accessible. No chair lift or elevator being store has two levels. Doors don't have disability push open/close door buttons. If I was alone with my walker it would be difficult to get in the store.

Frequently Asked Questions About The Brick

What is your return policy?

Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.

I found a lower price on an item I purchased last week. Do you have a price guarantee?

Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.