Brand Certified
The Brick
4.6(995 reviews)
Certified by The Brick • Feb 22, 2026
Business Details
1525 Pitt St, Cornwall, ON
K6J 3T9, Canada
Certified by The Brick • Feb 22, 2026
(613) 932-2751
Certified by The Brick • Feb 22, 2026
http://www.thebrick.com
Certified by The Brick • Feb 22, 2026
About
Certified by The Brick • Feb 22, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Feb 22, 2026
Hours
Certified by The Brick • Feb 22, 2026
Reviews
4.6
995 reviews
5 stars
823
4 stars
88
3 stars
25
2 stars14
1 star
45
What are people saying?
AI-generated from recent customer reviews
Delivery Service
Customers consistently praised the delivery team for being professional, friendly, and efficient, often highlighting their careful handling of items.
Sales Experience
Many reviews noted positive interactions with sales staff, who were described as helpful, knowledgeable, and not pushy.
Customer Service
Overall customer service received high marks, with many customers expressing satisfaction with the responsiveness and support from staff.
Product Quality
While most feedback was positive, there were some concerns regarding specific products, particularly refrigerators, and the information provided about their handling.
- JMJoseph MacDow4 days ago5.0The gentlemen were both very friendly, and got the job done quick! I will definitely be calling the Brick again in the future!
- JSJo Ann Da SilvaFeb 19, 20265.0The delivery drivers were courteous and professional. They measured the entranceways to make sure the appliances fit. They took care in bringing the appliances into the house.
- SLSerge LaurinFeb 15, 20265.0The APP was very useful in advising of delivery ETA, the delivery crew was very professional and where in and out. Very impressed, thanks The Brick Cornwall for great service.
- RLrick landryFeb 3, 20264.0Service is extremely poor, slow and lack of communication, I have to change my review from a 1 to a 4. After posting a 1 star and negative review, the Brick called asking why a low review, after explaining the situation, the delivery was made within the hour. Awesome comeback guys. Never seen this before.
- MBMarc BJan 29, 20261.0I would not buy a refrigerator from them. They will lie . Bought a refrigerator in December. When the guys delivered it I noticed it was laid on its back in their truck. They bring it in and plug it in. When I questioned if I should let the refrigerator sit from 4-24h before plugging it .They told me new refrigerators do not need to sit. And it could be plugged right away even when it’s been laying on its back. And that the manufacturers are telling them to do so. At first I’m thinking ah that new and didn’t have time to think about it as I was having surgery the next morning . So it took me a couple of weeks to do a search online and everything that I can find says you should not lay a refrigerator on its back. And if it happened to be laid down it should sit from 4-24h before being plugged in. As damage could Occur and lifespan could be shortened. I called the manufacturers and they tell me from 12 to 24h . Now I do not trust the refrigerator to last. I called the Brick manager. He’s telling me that they are following manufacturer’s directions and that he cannot find any information regarding a refrigerator not being able to be transported on its back and plugged in right away . THAT IS A COMPLETE LIE !!!! I contacted the manufacturers again by text. They tell me again that in no way they said that it could be plugged right in after being transported on its back. I also was talking an appliance repair man. He also Confirms what I knew all along. I would not be buying any appliances from them. Especially refrigerators. And if you have it might not last very long. And I just really hate being lied to.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
Return policies vary by item. Please visit our Satisfaction Guarantee page on the website for details.
Does The Brick offer a price guarantee?
Yes. If you find the same brand and model at a lower price within 30 days, we'll refund the difference under certain conditions. See our Price Guarantee page for full information.
Can I cancel my order and get a refund?
Yes, orders can be cancelled and refunded before delivery or pickup. Refunds are issued to the original payment method. Deposits on Special Orders are non-refundable.
How can I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in-store, or up to 30 days after receiving the product by visiting a store.
What delivery and pickup services does The Brick provide?
We offer curbside pickup, standard delivery, and no-contact delivery services.
What are The Brick's store hours in Cornwall?
The store is open Monday to Thursday from 9:00 AM to 6:00 PM, Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 11:00 AM to 7:00 PM.
Where is The Brick located in Cornwall?
Our store is located at 1525 Pitt St, Cornwall, ON, K6J 3T9, Canada.
What nearby places can I visit around The Brick in Cornwall?
Nearby you can visit Valley Counselling and Psychotherapy for mental health services, Summit Health and Fitness Club for workouts, or enjoy a meal at North End Pizzeria after shopping.
Are there convenient amenities near The Brick for customers?
Yes, near our store you'll find convenience stores like Maples Convenience Store and Mac's Convenience Store, as well as Kwik Stop Laundromat if you need laundry services.
What hospitality options are available near The Brick in Cornwall?
Several nearby restaurants like Philo's Greek Restaurant and Thai Khmer Cuisine provide great dining choices for customers visiting or after shopping with us.
Brand Certified Facts from The Brick
The Brick partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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