Business Details
About
Mattress StoreFurniture StoreHome Goods StoreBedroom Furniture Store
Elevate your sleep at The Brick Mattress Store. Embark on a journey of comfort as you explore our curated selection of top-tier brands, all conveniently available in your neighborhood. Our sleep experts are at your service, ensuring you discover the perfect mattress through our exclusive 180-night trial. Your satisfaction is guaranteed, promising rejuvenating nights and well-rested mornings. Unveil a new era of restful sleep and luxurious comfort with The Brick Mattress Store.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
520 reviews
5 stars
458
4 stars
42
3 stars3
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Delivery Efficiency
Customers consistently praised the delivery team for being fast, efficient, and professional.
Customer Service
The staff, both in-store and during delivery, received high marks for being friendly, helpful, and knowledgeable.
Communication
Many reviews highlighted excellent communication throughout the purchasing and delivery process, including tracking updates.
Sales Experience
Customers appreciated the knowledgeable and non-pushy sales staff, particularly mentioning specific salespeople who provided great service.
Product Quality
Overall satisfaction with the quality of products purchased, including mattresses and furniture.
- TFTracey Ferguson2 days ago5.0The delivery staff were professional and handled items with care! They even assisted attaching my mirror for me as it would have been very challenging for me as a single 63yr old to manage. The whole process was completed efficiently and they removed all the packaging! Excellent job on behalf of these two delivery contractors 👍🏼
- BRBibi Rahim-Hahn3 days ago5.0The delivery boys were very kind, courteous and helpful they spoke softly and I did not feel anxious once. Thank you guys.
- NVNadia VNov 16, 20255.0Excellent service from the moment I enter the store until the bed was delivered to my room. Thanks guys for your amazing service. A 5 star experience all the way.
- GHGeraldine HoldenNov 6, 20254.0Highly knowledgeable sales rep. There was no pressure to buy and I was given all the time I needed to make a decision. Delivery was almost 3 hours late but other than that it was a positive experience.
- JSJohn SNov 4, 20255.0I just wanted to share the fact that the person I dealt with at the sales at College Park was amazing. He helped me through a member of issues I was having and fixed it all up. The delivery process was reasonably simple. The one thing that could be improved is you asked me for a delivery window and then you tell me one day before that I don’t have that delivery window now I have to make changes with the Property Management with a new delivery. However, having said that the two people that came to deliver our furniture today were totally amazing. They did everything and more to help us get set up extremely impressed and I want to say thank you thank you thank you to those two guys. They were amazing.
Frequently Asked Questions About The Brick Mattress Store
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick Mattress Store's return policy?
Return policies vary by item. Visit the Satisfaction Guarantee page on our website for complete details.
Does The Brick Mattress Store offer a price guarantee?
Yes, if you find the same product at a lower advertised price within 30 days of purchase, we will refund the difference. Some conditions apply. See the Price Guarantee page for details.
Can I cancel my order and get a refund at The Brick Mattress Store?
Orders can be canceled anytime before delivery or pickup at any Brick location. Refunds are issued to the original payment method. Special order deposits are non-refundable.
How can I add an extended warranty to my product purchase?
You can add an extended warranty during online checkout or in-store. Post-purchase, visit a store within 30 days to add coverage. Consult our Warranties and Protection Plans page for full details.
What are the opening hours of The Brick Mattress Store in Cambridge?
Monday to Friday: 10:00 AM - 9:00 PM; Saturday: 10:00 AM - 6:00 PM; Sunday: 11:00 AM - 5:00 PM. Holiday hours may vary; check before visiting.
Does The Brick Mattress Store offer delivery and pickup options?
Yes, we offer curbside pickup, delivery, and no-contact delivery services for your convenience.
What payment methods are accepted at The Brick Mattress Store?
We accept American Express, MasterCard, Visa, cash, and offer financing options.
How can nearby transit and businesses assist visitors to The Brick Mattress Store?
Nearby places like Starbucks and Barburrito offer dining options before or after your visit. Local services like Dawson Dental Centre can be combined into your trip for convenience.
Are there automotive services near The Brick Mattress Store for customers' convenience?
Yes, Beverly Tire and Auto and Mister Transmission are nearby, so you can easily manage vehicle needs while shopping.
Can customers browse other retail or specialty stores near The Brick Mattress Store?
Certainly! Nearby stores include The Lighting Shoppe for lighting and home improvement needs, and Canada Computers for electronics and IT services.