Customer Service
Many customers praised the helpfulness and professionalism of staff, particularly mentioning individuals like Colin, Steven, and Johan for their exceptional service.
Product Quality
While some customers were satisfied with the quality of the blinds, others reported issues such as crooked installations and malfunctioning parts, indicating inconsistency in product quality.
Installation Issues
Several reviews highlighted problems with installation, including delays, incorrect parts, and quality control concerns, leading to customer dissatisfaction.
Pricing Concerns
Some customers felt that the prices were too high compared to competitors, with a few labeling the business as overpriced or a scam.
Overall Experience
The overall experience varied significantly among customers, with many expressing satisfaction with the shopping process, while others reported frustration with delays and service issues.