Access Storage - Burlington

Reviews

• AM

  Amaya Mocha

  Mar 12, 2026
  5.0
  Meeting Ayrianna was like meeting with an old friend I hadn't seen in a while, but in reality we'd never met before. She was so friendly, so knowledgeable, and so quick to go above and beyond to help me cope while I was dealing with an extremely difficult personal situation, which turned out to be even more serious than initially understood. She is such a pleasant person to interact with, that I can't help but recommend all ofy friends and family consider storing their goods here. Thanks Ayrianna!
• JL

  Jerry Lal

  Feb 26, 2026
  5.0
  Ayrianna was great knows what she was talking about the place is clean well lit and seems taken care of !
• SA

  Sueha Abdelaal

  Feb 17, 2026
  5.0
  Ayrianna Geerts was amazing loved her energy so helpful
• RB

  Rachelle Bernardi

  Feb 12, 2026
  5.0
  Arianna is fantastic - highly recommend!
• FK

  Faisal Khan

  Feb 6, 2026
  2.0
  Subject: Unfair fees and poor facility conditions I had to get a locker here due to a time crunch, but I am disappointed with their business practices and facility conditions. First, their access hub does not work when out of the country. I was away on a trip and tried to log in multiple times to pay, but the system blocked me. I returned to find late fees nearly as high as the rent itself—this is preposterous. When I asked for a one-time exception given their technical limitation, the staff just quoted the contract. I never anticipated being physically blocked from making a payment by their own system. Second, there is no lighting in the drive-up lockers. This should be a basic necessity for safety and utility. Moving storage is physically demanding and costly, so I am stuck here for the time being. However, they have lost my trust. As soon as it is feasible, I will be taking my business to an organization that is collaborative and values long-term customer relationships. I hope management sees this review and reaches out to rectify this unfair fee situation.