Brand Certified
The Brick
4.4(476 reviews)
Certified by The Brick • May 03, 2026
Business Details
491 Stewart Blvd, Brockville, ON
K6V 7E8, Canada
Certified by The Brick • May 03, 2026
(613) 345-6586
Certified by The Brick • May 03, 2026
http://www.thebrick.com
Certified by The Brick • May 03, 2026
About
Certified by The Brick • May 03, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 03, 2026
Hours
Certified by The Brick • May 03, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
4.4
476 reviews
5 stars
363
4 stars
47
3 stars
16
2 stars
12
1 star
38
- DWDonald WachenschwanzApr 24, 20265.0We really appreciated Ryan Walker, who sold us the product. He was professional, friendly, very helpful, and knowledgeable. We also discussed some product we expect to need in the future. I trust his expertise and integrity. It was a good experience today. Thank you.
- DDDawn DodgeApr 17, 20265.0Ryan was very knowledgeable and helpful with the purchase of our new mattress. This was the easiest purchase and decision we have ever made. This is the first big purchase we have made in a long time and we look forward to dealing with Ryan in the future for more furniture. Keep up the good salesmanship Ryan.
- DCDavid CoyleApr 15, 20265.0Th Brick Brockville location was great. Delivery was on time, the team moving items into our home were careful and respectful. Unfortunately not all the items expected arrived at the same time, however that was the Milton distribution centre’s issue. All thing considered - great experience!
- VSVicky SwerbrickApr 15, 20261.0A couple of years ago I bought a fridge freezer and Ryan charged me twice for it then I bought furniture also the same day and I had a bill saying payed in full then they turned around and said that I wouldn't get all my couch if I didn't give more money to them and the driver were rude to me also
- RFRyan FischerApr 14, 20261.0We did not have a satisfactory experience with The Brick in Brockville. The removal of our old furniture was expected to be included as part of the service; however, this was not completed, and we were required to arrange and pay for disposal independently. Additionally, due to unclear and inconsistent communication regarding the delivery date, I had to take multiple days off work to accommodate the uncertainty. In total, the delivery ended up costing approximately $1,000 when factoring in the delivery fee, external disposal costs, and lost work time. Prior to this experience, my wife and I had been considering further purchases, including two mattresses for our sons, a patio sectional, and a patio dining set. However, given the issues encountered, we have decided not to continue doing business with The Brick. Fortunately, there are many alternative retailers available, and we will be exploring those options moving forward. The two delivery personnel were excellent—professional, courteous, and genuinely apologetic regarding the situation. Unfortunately, they did not have the authority to resolve the issue at the time. Given their strong customer service skills, I would encourage consideration of empowering team members like them with greater authority or involving them more directly in customer service processes moving forward.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies based on the item purchased. Refer to the Satisfaction Guarantee page on the website for full details.
Can I cancel my order and get a refund at The Brick?
Yes, orders can be canceled prior to delivery or pick up at any Brick location. Refunds are returned to the original payment method; deposits on special orders are non-refundable.
How can I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in-store. You can also add a warranty up to 30 days after receiving your product at a Brick store. Check the Warranties and Protection Plans page for full details.
What delivery and pickup services does The Brick offer?
The Brick provides curbside pickup, home delivery, and no-contact delivery services.
What are The Brick's store hours in Brockville?
Monday to Friday: 9am-7pm, Saturday: 9am-5pm, Sunday: 11am-5pm. On Nov 11, 2025, the store is open from 9am-7pm.
What payment options are accepted at The Brick?
They accept American Express, Cash, Financing, Mastercard, and Visa for payment.
What brands are available at The Brick?
The Brick carries numerous brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more.
What automotive services are available near The Brick in Brockville?
Nearby automotive services include Brockville Nissan for brake service and repair, CARSTAR Brockville for auto body repair, Kia of Brockville Service, Jiffy Auto Service for tire and oil changes, Riverside Chevrolet Buick GMC, and Carquest Auto Parts for supplies.
What nearby amenities can I visit around The Brick in Brockville?
You can visit Alwington Park for recreation, enjoy coffee or snacks at Country Style cafe, fill up gas at Circle K or Esso Canada, or dine at Chateau Brock restaurant, all close to The Brick store.
Brand Certified Facts from The Brick
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Certified May 03, 2026Yext Knowledge Graph
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