Leon's Furniture

Reviews

• MM

  Mike Melchior

  Feb 4, 2026
  5.0
  Delivery was done professionally.
• JW

  Judy Wichers

  Jan 28, 2026
  5.0
  The 2 delivery guys were very friendly. Efficient and polite.
• MW

  Michelle Weatherdon

  Jan 27, 2026
  1.0
  My sister in law has been waiting over 14 weeks for appliances purchased in Brockville. She has been given the runaround continuously. I have contacted head office by telephone and email with no response. She was told in December it was on a truck en route from Scarborough. You can’t tell me it takes 6 weeks for a truck to get from Scarborough to Kingston. Today they had the nerve to tell her the truck was delayed because of snow. This is absolutely ridiculous and the poorest excuse for customer service I have ever seen. Can someone please put me in contact with someone who can resolve this?
• PB

  Patti Boswall

  Jan 17, 2026
  5.0
  These two gentlemen were GREAT! Very accommodating, friendly and they worked well together! 10 Stars
• PM

  Paul McAuley

  Jan 1, 2026
  1.0
  If I could give a 0 star I would, my wife and I purchased a chair in April 2024 we had the chair less then six months and the arms broke on the chair, we faught to get the manufacture warranty to fix it and finally in May 2025 we got an answer from Leon's Brockville that someone would come look at it in which they did, then no one would get back to us again. So we went into the store in June 2025 and spoke with Jordan in which he allowed us to pick a chair off the floor and we set it for delivery for the following Wednesday in which we received a call day of delivery stating that they no longer could deliver the chair as someone else sold it and gave it to another customer off the floor for pick up the previous day not realizing it was a sold chair. Jordan then said they will get it ordered and we will have it before Halloween. My wife went into Leon's in November to find out that the chair was not ordered till late September. It is now coming up on two years we've had this chair and over a year we haven't been able to use said chair. I will be notifying all community members to not purchase from Leon's Brockville as they don't stand on their warranty and when they correct the issue it takes months if not years to correct and replace said furniture. I still am here with a broken chair and my replacement not ordered! I will be reaching out to the better business bureaus and a lawyer first thing Monday morning. Donna McAuley

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