Leon's Furniture

3.9
395 reviews

About

Furniture Store
Leon’s Furniture offers great prices on furniture, major appliances and home electronics. We carry a wide variety of prominent brands including, but not limited to: Sealy, Serta, KingKoil, Kingsdown, Samsung, Whirlpool, KitchenAid, Maytag, Frigidaire, Panasonic, LG, Sharp, Hisense and Dyson. From the living room and bedroom furnishings, to washers, dryers and freezers, Leon’s has all of your furniture and appliance needs covered. Shop confidently in store or online!

Location

Leon's Furniture
2399 Parkedale Avenue, Brockville, ON
K6V 3G9, Canada

Hours

Reviews

3.9
395 reviews
5 stars
250
4 stars
36
3 stars
20
2 stars
12
1 star
77

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers reported significant delays in delivery times, often exceeding the promised timelines, leading to frustration and dissatisfaction.

Customer Service

While some customers praised the friendly and helpful staff, others experienced poor communication and unresponsive service, particularly regarding order updates and refunds.

Positive Experiences

Several reviews highlighted positive interactions with staff and delivery teams, noting their professionalism, friendliness, and efficiency.

Product Quality Concerns

There were complaints about receiving damaged items upon delivery and issues with product availability, leading to customer dissatisfaction.
  • JC
    Julie Clarke
    Nov 29, 2025
    5.0
    Great people to deal with
  • SN
    Sandy Nair
    Nov 27, 2025
    1.0
    I have not had the best experience at the Brockville location. Deliveries are outrageously delayed- Staff is keen to sell their stock and quick to charge and ask for payment. However delivery and after sales service is so bad !. I ordered a night stand with an understanding it will take 8 weeks for the stock to arrive at store. 13 weeks later I never got the delivery - then I went to ask for refund - I had to make 3 store visits and 5 calls to this wonderful Accounts receivable department at their Kingston location and no body returns your call. when I contacted Leon's customer service (chat option)... the answer I got is - we will ask the store to call you back and this location is franchise location - to be honest how does that matter to the customer? If there is a "Leon's logo in front of a store " - that's what a customer sees. The only blessing in this experience is the manager who tried her best to get me the refund given all the issues.
  • KB
    kim berley
    Nov 12, 2025
    5.0
    Efficient, friendly and quick
  • JJ
    Jane Gagne (JaneG55)
    Nov 5, 2025
    5.0
    The delivery was great...the purchase was also great...only the time between the purchase and the delivery was not so great...purchased in mid-August delivered1st week of November. too long to wait for an online order.
  • HH
    Haydn Hoelke
    Nov 5, 2025
    5.0
    Great help from folks to get what I wanted and quick and affordable. No complaints. The white lady from the store was very knowledgeable and experienced. Didn’t try anything shady either which you come to expect from similar places like The Brick. Leon is the goat! Delivery guys were quick and helpful and very polite.

Frequently Asked Questions About Leon's Furniture

What products does Leon's Furniture offer?

Leon's Furniture offers furniture, major appliances, and home electronics from prominent brands including Sealy, Serta, Samsung, Whirlpool, KitchenAid, LG, and Dyson.

Where is Leon's Furniture located in Brockville?

Leon's Furniture is located at 2399 Parkedale Avenue, Brockville, ON, K6V 3G9, Canada.