Business Details
About
Mattress StoreFurniture StoreHome Goods StoreBedroom Furniture Store
Elevate your sleep at The Brick Mattress Store. Embark on a journey of comfort as you explore our curated selection of top-tier brands, all conveniently available in your neighborhood. Our sleep experts are at your service, ensuring you discover the perfect mattress through our exclusive 180-night trial. Your satisfaction is guaranteed, promising rejuvenating nights and well-rested mornings. Unveil a new era of restful sleep and luxurious comfort with The Brick Mattress Store.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
560 reviews
5 stars
499
4 stars
39
3 stars8
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Delivery Service
Customers consistently praised the delivery team for being professional, friendly, and efficient.
Customer Service
Many reviews highlighted excellent customer service, with specific mentions of knowledgeable and helpful staff.
Product Quality Issues
Some customers reported dissatisfaction with the quality of mattresses, citing issues like sagging and damage upon delivery.
Sales Experience
While most experiences were positive, a few customers noted rushed or unprofessional interactions during the sales process.
Communication
Customers appreciated timely communication regarding delivery schedules and tracking.
- A0aman bhullar 023 days ago5.0Lalit Thapar helped us buying a mattress. He is very kind and very knowledgeable and helped us to buying best mattress for suitable for our needs. Definitely buying from him.
- SSS&MNov 16, 20255.0The Brick promised to deliver my item on the day specified even though they had showed up late.
- FHFritz HenryNov 12, 20254.0I am very satisfied with my online shopping experience. Agent Lalit Shapar was very professional and provided me with an excellent service.
- LSLucky SinghNov 9, 20253.0Thanks to Sales Manager Vik Dhaliwal who made sure I get the delivery of dryer today which was delayed and Sales Consultant Param Lamba needs strong coach back as he sold me a Dryer which was out of stock and promised me delivery within 5-10 days. He should not mislead customers to get his sales. I thank Sales Consultant Surender for being transparent and clear with me for delivery timelines.
- MMMeghavi ModiNov 5, 20255.0I recently bought a Tempur-Pedic mattress from The Brick, and I’m really happy with the experience. The service was excellent, and the entire process was smooth and hassle-free. Highly recommend!
Frequently Asked Questions About The Brick Mattress Store
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick Mattress Store's return policy?
The return policy varies by item. For full details, visit the Satisfaction Guarantee page on The Brick's website.
Does The Brick Mattress Store offer a price guarantee?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference under certain conditions. See the Price Guarantee page for details.
Can I cancel my order and get a refund at The Brick Mattress Store?
Yes, orders can be canceled prior to delivery or pickup at any Brick location. Refunds are issued to the original payment method; cash refunds are provided via debit card or cheque. Deposits on special orders are non-refundable.
How can I add an extended warranty to my product at The Brick Mattress Store?
An extended warranty can be added during purchase in-store or online. You can also add it up to 30 days after receiving your product by visiting a store. Check the Warranties and Protection Plans page for full details.
What delivery and pickup options are available at The Brick Mattress Store?
The store offers premium delivery in most areas, third-party courier service where delivery isn't available, Canada Post shipping for some products, curbside pickup, and no-contact delivery.
What are the store hours for The Brick Mattress Store?
The store is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 18:00, and Sunday 11:00 to 17:00. On November 11, 2025, it will be open from 10:00 to 21:00.
What brands of mattresses can I find at The Brick Mattress Store?
You can find top brands such as Sealy, Serta, Beautyrest (including Beautyrest Black and Hotel lines), Tempur-Pedic, Stearns and Foster, Springwall, Simmons, and more.
Is The Brick Mattress Store wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking, and offers in-store shopping as well as curbside pickup.
What nearby dining options are there around The Brick Mattress Store?
Nearby you can find Pizza Pizza for quick pizza and fast food, BarBurrito Canada for Mexican cuisine, and Booster Juice for smoothies and juice bars, perfect for grabbing a meal before or after shopping.
What nearby services could be useful to customers visiting The Brick Mattress Store?
Customers may find convenience at nearby Pulse I.D.A. Pharmacy for health needs, RBC Royal Bank and Scotiabank for banking services, and Dusk Physiotherapy for physical therapy services.
Are there nearby real estate services near The Brick Mattress Store?
Yes, multiple real estate agents and services like HomeLife Silvercity Realty Inc., Prashant Jhala Real Estate, and Bains Homes are located nearby, useful if you're considering moving to the area.