About
Mattress StoreFurniture StoreHome Goods StoreBedroom Furniture Store
Elevate your sleep at The Brick Mattress Store. Embark on a journey of comfort as you explore our curated selection of top-tier brands, all conveniently available in your neighborhood. Our sleep experts are at your service, ensuring you discover the perfect mattress through our exclusive 180-night trial. Your satisfaction is guaranteed, promising rejuvenating nights and well-rested mornings. Unveil a new era of restful sleep and luxurious comfort with The Brick Mattress Store.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
162 reviews
5 stars
143
4 stars
6
3 stars2
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff, particularly Chris and Sherry, highlighting their knowledge, patience, and genuine care.
Delivery Experience
The delivery service received positive feedback for being quick, efficient, and professional, although there were some isolated complaints about care during delivery.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers find the right mattresses and accessories based on their needs.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to delivery issues and customer service, indicating inconsistency.
- SVStewart Valentine4 days ago5.0Prompt delivery, great service, delivery guys very courteous !!
- CCCampbellJan 6, 20265.0The delivery went great. The furniture was well packaged for transport, no damage. Will buy from The Brick again. [:-)
- JMJennifer MacLarenDec 27, 20255.0Arrived on time, friendly delivery. Would highly recommend!
- KAKaren ArcherDec 18, 20255.0The customer service at the Bolton Brick mattress store was exceptional. Both Betty and Chris went above and beyond to help me in the decision making and ensuring I was getting the best items I needed. The delivery system used is seamless! Quick, efficient and with smiles, my items came in perfect condition without delay.
- CPCobina PriceJonesDec 17, 20254.0Fulfilled order and delivered it on promised date. Frame, which was supplied from store warehouse stock, lacked instructions.
Frequently Asked Questions About The Brick Mattress Store
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick Mattress Store's return policy?
Return policy varies by product. Please see the Satisfaction Guarantee page on our website for details.
Does The Brick Mattress Store offer a price guarantee?
Yes. We will refund the difference if you find the same brand and model at a lower price within 30 days of purchase, with some conditions. See our Price Guarantee page for details.
Can I cancel my order and receive a refund?
Orders can be canceled and refunded prior to delivery or pickup. Refunds are processed to the original payment method. Deposits on Special Order items are non-refundable.
What payment options are accepted at The Brick Mattress Store?
We accept American Express, Cash, Financing, Mastercard, and Visa.
What are the pickup and store hours?
Monday to Friday: 10:00–21:00, Saturday: 10:00–18:00, Sunday: 11:00–17:00, with special holiday hours as posted.
Does The Brick Mattress Store offer delivery and installation services?
Yes, we offer delivery, professional installation, assembly, product removal, recycling, warranties, and repair services.
What mattress brands are available at The Brick Mattress Store?
We carry brands such as Sealy, Serta, Beautyrest, Tempur-Pedic, Stearns and Foster, and more.
Where is The Brick Mattress Store located?
12748 Hwy 50, Bolton, ON L7E 4G1, Canada.
What nearby places can customers visit around The Brick Mattress Store?
Nearby places include Warraich Meats at Bolton (Indian restaurant), Osmow’s Shawarma (Mediterranean restaurant), Sport Clips Bolton (barber), and The Home Depot (hardware store). You can enjoy a meal or shop nearby before or after your visit.
How can nearby restaurants enhance my visit to The Brick Mattress Store?
After shopping, you might want to try local favorites like Osmow’s Mediterranean Grill or Booster Juice for refreshments and meals nearby.
Are there nearby fitness or wellness centers around The Brick Mattress Store?
Yes, Anytime Fitness gym is nearby for your fitness needs, as well as Healey Dental Care and Exclusive Eyecare for health services.