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The Brick

4.4
(1692 reviews)

Business Details

200 Bell Blvd, Belleville, ON
K8P 5L8, Canada
(613) 967-1006
http://www.thebrick.com

About

Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet. We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

The Brick
200 Bell Blvd, Belleville, ON
K8P 5L8, Canada

Hours

Reviews

4.4
1,692 reviews
5 stars
1,309
4 stars
148
3 stars
60
2 stars
28
1 star
147
  • MS
    Madeline Smolarz
    2 days ago
    1.0
    It's a nice store with lots of staff, but not a single person approached my wife and I to ask if we needed help as we walked around the entire building in search of a table. When we found what we wanted, we had to chase someone down because it wasn't clear how to complete a purchase. To their credit, they were apologetic, but then we had to walk back across the store all over again to get to an unmarked point of sale desk. Then came multiple delays with the arrival of our table. When it finally came several weeks late, I got multiple calls and emails saying it was ready for pick up even after I'd set an appointment for pick up with the first person who called, which nobody seemed to record. You'd think after all of these delays free or discounted delivery would be offered but no, we were quoted $90 delivery, which I declined. Upon arrival, I had to drive around the back of the building along an unmarked lane to an unprofessional-looking door that had the smallest sign and doorbell, barely visible from one's car, telling customers what to do to alert staff inside you'd arrived, even with an appointment time. To drive 30 mins to and from this store to my home for a table that didn't even come assembled - and shockingly has 2 components that attach to each other with velcro of all things, which is not good craftsmanship and was not made aware to us when we bought it - with all of this hassle was absolutely not worth it. I was disappointed in my experience and won't be back.
  • DH
    Devon Hawes
    2 days ago
    5.0
    Recently bought a TV. Customer service was awesome. There was a pricing error on the website, reached out and they adjusted it for me right away. They called me personally to keep me updated on a slight delay. Delivery service was very friendly and professional. Very smooth process.
  • BT
    Bonnie Thompson
    3 days ago
    5.0
    The staff at the store in Belleville were amazing. After viewing my husbands medical outcome we were given a huge upgrade and only paid for the 5 year extra warranty. I am truly thankful for the staff thinking about us in our time of distress. Thanks a Million guys. I would also like to thank the delivery guys for their patience in trying to assemble my loveseat. It works perfectly. Ron and Bonnie Thompson
  • SK
    Sharon Ketchell
    Feb 28, 2026
    5.0
    The salesgirl was very nice. The range fit in perfectly. There was a problem with the fridge as it was too tall. Thank God for the sales manager Jennifer as she helped us. I will definitely buy from her again. Mentally she reassured my husband and I that everything would work out and she made it work for us! The movers took the new one back to the store and Jennifer is sending it back to us as we requested. We will fix the problem here and reconstruct the cupboard! Thanks for being there for us! The delivery guys were great and went beyond to help us! Please let them know that we appreciate everything they did for us too!
  • JH
    justine hilderbrand
    Feb 17, 2026
    5.0
    Belleville instore sales associate Ivy is an absolute gem and really knowledgeable about all the products. Her professional insight made making the right purchase so easy and stress free. We ordered Thursday and promptly received our new washer and dryer the following Tuesday. The Brick delivery tracking app is also top notch and reliable. The delivery guys were very fast and efficient. In with the new and out with the old in under 15min. *chefs kiss* Thank you so much!!

Frequently Asked Questions About The Brick

What is your return policy?

Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.

I found a lower price on an item I purchased last week. Do you have a price guarantee?

Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.

Brand Certified Facts from The Brick

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Certified March 01, 2026Yext Knowledge Graph
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