Business Details
About
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting Tools
RONA+ Barrie provides a wide variety of home improvement products including vanities, toilets, seats & bidets, shower and accessories, kitchen & bar faucets, bathtubs and surrounds, sinks, shower accessories, laundry room, mirrors, medicine cabinets, wall lightings, all types of fans, outdoor accessories & home decor, washers and dryers, furniture and cabinet hardware, window treatments, appliances, paint products, power tools, and indoor accessories. Whether you are a beginner, or an expert, We have all home improvement essentials. Shop home improvement essentials on our website or at your local home improvement store RONA+ Barrie & start improving your home today!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
1,990 reviews
5 stars
932
4 stars
503
3 stars
178
2 stars
85
1 star
292
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being helpful and knowledgeable, others are criticized for being rude or unresponsive.
Staff Knowledge
Many customers appreciated the knowledgeable staff who provided assistance and advice, particularly in specific departments.
Store Conditions
The store is generally described as clean and well-organized, but some customers noted issues with staffing levels leading to long wait times.
Product Availability
Customers expressed frustration with product availability and discrepancies between online stock and in-store inventory.
Management Issues
Several reviews highlighted poor management practices, including inadequate staffing and unprofessional behavior from management.
- JSJazmin SantillanNov 16, 20251.0Would give 0 stars if I could. Came in to get sand and spoke with 5+ different people and no one could direct me to where it was. One employee told me they didn’t know so I should just walk around the store until I found it myself. Finally found it in the garden center and after asking for assistance, someone who I had previously spoken to told me it was already outside. Spent 20+ minutes wondering the store while the employees stood and did nothing while I walked laps around them.
- SPSean PaulNov 13, 20255.0i go rona and this the best hardware store in the barrie. employe nice they help a lot, they help me picking up the wall anchor. thank to the gerry for telling me which type of anchor i need, i consider gerry my nrother. he help me a lot i no know name of wall anchor before gerry. if i could i give 10 star, but i can only give the 5 so i will give another 5 here⭐
- EZEthan zhangNov 5, 20255.0This is the best rona store I have ever seen, with well-arranged products.The interior is well-lit, and attention is paid to the installation of shThe manager of this store is definitely a very capable person. It would be great if you could contact me.👍
- TTTanyaNov 5, 20255.0I typically dont leave reviews but I truly had to for the amazing experience i had today at Rona Bryne location. From the moment I walked i was immediately helped getting a vanity and not one person helped i had 3 people. Then I went to painting and the lovely lady there was so helpful and kind, then I had a wonderful person Lynette help me put the vanities into my car. I wish I could give 10 stars the customer service was outstanding! Thank you Rona!!!
- IBIm BonOct 19, 20255.0I'm leaving my review here as unfortunately the RONA survey function is not working on my end for some reason haha. My mother and I came to RONA to purchase custom blinds during the 50% promotion period. We had a wonderful experience with Deb! She was very meticulous and knowledgeable about the different brands of blinds and the process of installation which enabled us to make a very confident and informed decision. I'm very appreciative of how patient she was as well. We also had a great experience with Mercedes at cash out, her energy was bright and infectious. It was a nice end to our shopping experience. They are both an asset to RONA+ and the team is lucky to have them.
Frequently Asked Questions About RONA+ Barrie
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA+ store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
Can I rent a truck at this location?
Yes. We offer truck rentals at this location. To reserve a truck, please contact the store directly. Availability may be limited, especially during peak seasons, so we recommend calling ahead to confirm before visiting.
How do I know that truck/van is available for rental at RONA+ location?
If you see a truck or van parked at the store, that’s the first sign that it’s available for rent. To save yourself a trip, you can call the RONA store’s customer service desk ahead of time to confirm availability. Rentals are offered on a first-come, first-served basis.
How do I qualify for the vehicle rental?
To rent a vehicle, you must:
> Be at least 21 years old
> Hold a valid full driver’s license (not a graduated license)
> Provide proof of insurance in your name
> Present a major credit card
NOTE: For the Province of Saskatchewan, the customer must be at least 21 years old, have a valid driver’s license.
Do RONA+ charge deposit for the truck/van rental?
A deposit of $500 for all rentals will be charged before we rent the van to a valid credit card. After inspection deposit will be refunded less the rental fee when customer return the van/truck.
How do I pay for the truck/van rental?
We accept all major credit cards.
Please note that cash, checks, gift cards, money orders, or prepaid visa cards are NOT accepted as payment for vehicle rentals. Store associates do not receive discounts on truck rentals and are charged the same rental fee as the customer.
Do RONA offer insurance for the vehicle rental?
At this time, RONA+ does not provide rental insurance. You’ll need to use your own liability insurance that covers non-owned vehicle rentals. Please make sure the proof of insurance is under the renter’s name.
What is your return policy for truck / van rental?
Returns are simple! When you bring back the vehicle, we’ll do a quick walkaround inspection and check the fuel gauge. As long as the vehicle is in the same condition and fuel level as when you rented it, you’re good to go.
Are there any other conditions I should know before renting truck/van?
No additional requirements apply. However, if you’d like more details about specific rental conditions, feel free to contact the RONA+ store where you plan to rent.
What types of products does RONA+ Barrie offer?
RONA+ Barrie offers a wide variety of home improvement and hardware products including paint, flooring, electrical items, bathroom fixtures, kitchen faucets, appliances, furniture, power tools, outdoor accessories, and indoor accessories.
What are the store hours for RONA+ Barrie?
RONA+ Barrie is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.
Does RONA+ Barrie offer delivery and pickup services?
Yes, RONA+ Barrie provides in-store pickup, delivery, and no-contact delivery services for customer convenience.
How can I check the status of my order?
You can check your order status online by entering your order number and e-mail address or by logging into your RONA account. Email updates will notify you of any status changes.
What is the return policy at RONA+ Barrie?
If you are not 100% satisfied with your product (excluding appliances), you can return it within 90 days in its original condition and packaging along with your original receipt for a refund, exchange, or store credit.
Does RONA+ Barrie offer installation services?
Yes, many RONA+ stores, including Barrie, offer installation services for various products like flooring, cabinets, plumbing, and appliances. Visit https://www.rona.ca/en/install-services for more details.
Can I rent a truck or tools at RONA+ Barrie?
Yes, RONA+ Barrie offers truck and tool rentals. Availability may vary, so it is recommended to contact the store ahead to confirm rental options.
What nearby places can I visit after shopping at RONA+ Barrie?
After visiting RONA+ Barrie, you can explore nearby places like the Garden Centre at RONA+, Lowe's Home Improvement for additional home improvement needs, or relax at nearby hotels like Hampton Inn and Suites by Hilton Barrie.
Are there convenient places near RONA+ Barrie for dining or coffee breaks?
Yes, nearby you can visit Starbucks for coffee and Bento Sushi for dining, both located close to RONA+ Barrie, perfect for a break during your shopping trip.
Can the nearby Mountain Equipment Co-Op help if I need outdoor gear related to home projects?
Mountain Equipment Co-Op (MEC) near RONA+ Barrie offers outdoor gear and sportswear, which can complement your home improvement or outdoor projects, especially if you need equipment for gardening or outdoor activities.