Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
521 reviews
5 stars
445
4 stars
28
3 stars5
2 stars3
1 star
40
What are people saying?
AI-generated from recent customer reviews
Delivery Service
Customers consistently praised the delivery service for being timely, efficient, and professional.
Customer Service
Sales staff were noted for being friendly, knowledgeable, and accommodating, enhancing the overall shopping experience.
Product Quality
Customers expressed satisfaction with the quality of the products purchased, including furniture and appliances.
Professionalism
Delivery personnel were frequently described as courteous, careful, and skilled in handling items during delivery.
Store Experience
Many customers appreciated the in-store experience, highlighting the lack of pressure from sales staff and the helpfulness of the team.
- KGKevin GaskinNov 14, 20255.0Great service from the get go, excellent prices and speedy delivery - catered to my needs and saved me money. Thank you
- RNRenuga NavaNov 14, 20255.0Such a smooth and friendly delivery experience. Would definitely buy from The Brick again.
- RJR JNov 8, 20251.0Sales associates can barely speak English and sketchy knowledge. Actually insulting that story would hire such staff. I just walked out...
- EBErin BrownNov 6, 20255.0Thank you Shruti P. Great information, we ended up with a lovely bed frame. The delivery team was great. Thank you!
- PBPat BOct 26, 20255.0The store personnel ( Sara and Drew) were beyond helpful. They did everything in their power to get my KING mattress to me. The fleet men who deliver while courteous and respectful there seemed to be a problem. The first attempt they said they needed 3 men because of the design of my house. The second time again they only sent 2 but with the help of my grandson were able to bring mattress to bedroom but wouldn't take away the old mattress which they were supposed to as it wasn't on their order form. The 3rd time the men (I think) did not have a bag to put over the old mattress but didn't bother to let me know even though I was the 'next' person on the tracker. So I waited and waited for them to arrive. The 4th time they did bring a bag but it was the wrong size and did not fit so they ended up using the bag that the new mattress was delivered in., which they could have done from the beginning. So in all I wasted 4 days and a lot of frustration and I was so glad I had Sara (Ajax store) to calm me down and contact the fleet people to get me my mattress and to get the old one out of the house. Thanks SARA
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee?
Yes. If you find a lower price for the same brand and model within 30 days of purchase at The Brick or a competitor, The Brick will refund the difference. Some conditions apply.
Can I cancel my order and receive a refund?
Yes. Orders can be cancelled at any Brick location anytime before delivery or pickup, with refunds processed to the original payment method. Deposits on special orders are non-refundable.
How can I add an extended warranty to my product?
You can add an extended warranty during purchase online or in store, or by visiting a Brick store within 30 days after receiving your product. Full warranty options are available during checkout or from sales consultants.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, delivery, and no-contact delivery. Delivery is available in most areas, including via third-party couriers and Canada Post for some products.
What are The Brick's store hours at 40 Kingston Road East, Ajax?
The store is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00. It is closed on regular holidays except November 11, when it opens 10:00 to 21:00.
Which brands does The Brick offer?
The Brick carries many brands including Samsung, LG, KitchenAid, Whirlpool, Frigidaire, Bosch, Maytag, GE, Dyson, Sony, Sealy, Serta, and more.
What nearby stores can I visit along with The Brick at Kingston Road East in Ajax?
Nearby stores include Mark's for men's clothing, GAP Outlet for men's and women's clothing, DSW Canada for shoes and fashion accessories, and Party City for party supplies and costumes.
Are there any useful nearby amenities that could help plan my visit to The Brick?
Yes. Nearby is Telus, a mobile phone store for your telecommunications needs, Michaels for arts and crafts, and LCBO for liquor and wine, which may be convenient for a complete shopping trip.
What other shopping options are near The Brick in Ajax?
Near The Brick, you can also find Winners, Marshalls Canada, SoftMoc, and The Shoe Company - Durham Power Centre for diverse clothing, shoe, and fashion selections.