Welcome to Access Storage - Ajax, we are conveniently located at 475 Harwood Ave N. We provide safe and convenient storage solutions in Ajax and across Canada. In addition to moving and packing supplies, we offer safe and secure Ajax heated storage units, drive up storage, and auto storage solutions. At Access Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities.
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Staff, particularly Asad and Wayne, received high praise for their friendliness, professionalism, and helpfulness in assisting customers with their storage needs.
Cleanliness
The facility is consistently described as clean, well-maintained, and organized, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy access to storage units and the clear explanations provided by staff regarding unit options and rental processes.
Pricing
Many reviews highlighted competitive and reasonable pricing, with some customers noting special deals and discounts.
AC
Angela Crawley
3 days ago
5.0
Clean facility, many storage options and manager/staff are great.
BB
Bruce bruce
6 days ago
5.0
Very accessible
CP
chris preuss
Jan 2, 2026
3.0
The customer service is spotty. We rent 3 large units here and the cost just keeps going up. The 28 day cycle pretty much allows them to bill 13 months a year. So we roughly pay a little over 13k a year. When we call to ask why the rates keep going up and are alot more than we originally expected, we are met with alot of frustration, im sure the industry is not an easy one to be in, but sometimes helping customers and understanding us sometimes would go along way.
Otherwise the units are large.and clean. The place ks very secure unlike the previous location we used. Overall satisfied with the units.
GJ
Grzegorz Januszyk
Dec 24, 2025
5.0
amazing stuff I get all the information. I want plus the best price thank you very much. Acces storage
Ajax
AD
Anna Danko
Dec 2, 2025
5.0
I visited this location on Saturday Nov 29....at that point this was going to be a one star review. I walked in to look at units and there was an older gentleman there alone, sitting behind the desk, no uniform on. I wasn't even sure he actually worked there. I was asking about units but to be honest, I left because I really couldn't understand him. I drove back today, thinking to maybe try again. I was met with Amanda and Brandon. And what a difference. So professional. Brandon took me around showed me so many different units. Showed me where I could easily access each unit. Amanda explained the difference in the 2 locks available. Showed me what boxes would best fit my items when I start packing. Brandon even mentioned that I could do a move in for a later date and if I changed my mind they had a cancelation policy. Such a different experience. The team work displayed by Amanda and Brandon was more then exceptional. THIS is how a business should run. Not to mention clean! The office was open and bright and decorated so lovely for the Holiday season. Inside where the units are, nice, clean, no clutter anywhere, wonderful high ceilings. I am so happy that I gave this location a second chance. Amanda and Brandon made it such a positive experience and as I was leaving I was laughing and smiling... they made me feel like they knew me forever. Well done Amanda and Brandon.