As the trusted home improvement store near you, Lowe’s in Tulsa, OK offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed, with some praising helpful staff while others report poor experiences and unhelpful associates.
Staff Knowledge
Several customers noted that while some employees were knowledgeable and helpful, others lacked training and were unable to assist effectively.
Product Availability
Customers generally found that the store had a good selection of products, but there were instances of items being out of stock or misrepresented in inventory.
Store Environment
The store is often described as clean and well-organized, but there are complaints about understaffing leading to long wait times for assistance.
DG
Daniel Griffiths
5 days ago
1.0
Ordered these three items on November 27th on sale, original deliver date was Dec 11th. “Delayed” a few times, earlier this week scheduled for tomorrow delivery, and now the order is cancelled. I had other opportunities to buy these items if they’d been more transparent, but I don’t like being led on with clearance sales when it’s an inventory management decision at my expense. Historically I use Lowe’s because the app keeps great records and is easier to use than others, but dependability is the most important factor to me. I don’t like being manipulated and misled in Lowe’s desire for inventory management flexibility. I will be using Harbor Freight & Home Depot going forward. Be wary of online/app purchases. If it’s not pick-up today then avoid and buy elsewhere.
OG
Owen Geberth
Dec 31, 2025
5.0
An older gentleman named Roger stopped what he was doing in the paint aisle and helped me out in appliances. Very impressed by his desire to help others and his helpful and respectful demeanor.
NR
Naveya Rodriguez
Dec 29, 2025
5.0
Kylin needs a raise! She did so well at helping me and my family and she was really chill loved her!
JJ
James Stubler Jr
Dec 22, 2025
1.0
Unprofessional! I canceled my flooring and blinds install.
JP
James Pokert
Dec 22, 2025
1.0
Shitty customer service had an install threw them for a washer and dryer the didn’t have right cord when they got here so I had to wait over the weekend for them to just leave it at my door? Where is the hook up? Over an hour on the phone and I’m still going to have to do it myself WOW!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Tulsa offer?
Lowe's Tulsa offers a wide range of products, including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the store hours for Lowe's Home Improvement in Tulsa?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account, where you'll also receive email updates.
What is the process for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. Returns can be started online for online purchases or directly at the customer service desk for in-store purchases with proof of purchase.
What brands are available at Lowe's Home Improvement in Tulsa?
Lowe's features many trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, and many others across multiple product categories.
Are there any nearby places where I can exchange propane when visiting Lowe's?
Yes, Blue Rhino Propane Exchange is nearby and offers propane exchange services conveniently close to Lowe's for your outdoor grilling needs.
If I need locksmith services near Lowe's Tulsa, where can I go?
minuteKEY is a nearby locksmith service that can help with key copying and lock services while you visit Lowe's.
Are there nearby places to grab food or a drink after shopping at Lowe's?
Yes, nearby options include Tropical Smoothie Cafe, Iguana Island Treats, Jersey Mike's Subs, and Krispy Kreme for sandwiches, smoothies, and snacks.
What services beyond product sales does Lowe's Home Improvement in Tulsa offer?
Lowe's offers installation services for appliances, flooring, blinds, cabinets, doors, roofing, HVAC, and more, plus free delivery, easy returns, and assembly services.