Brand Certified
Lowe's Home Improvement
4.2(2569 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
10156 E 71st Street, Tulsa, OK
74133, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(918) 459-9922
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/OK-Tulsa/0243
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Tulsa, OK offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
2,569 reviews
5 stars
1,450
4 stars
613
3 stars
217
2 stars
86
1 star
203
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff, long wait times, and rude interactions.
Product Availability
Customers frequently mentioned issues with product availability and inaccurate stock information, leading to frustration.
Staff Helpfulness
While some customers praised individual employees for their helpfulness, many noted a general lack of assistance and enthusiasm from staff.
Delivery Issues
Numerous reviews highlighted problems with delivery and installation services, including wrong items delivered and lack of communication.
Store Experience
The overall shopping experience varied, with some customers appreciating the store's cleanliness and organization, while others expressed dissatisfaction with the layout and service.
- JLJason Leslie5 days ago5.0The better of the Lowe's. Way more helpful
- MPMatt Pack6 days ago1.0Ordered cabinets for an investment property with consultation from the ProDesk. After waiting weeks for delivery, they delivered the wrong cabinets. Have been trying to get Lowes Pro Desk to make it right for about a week now, and cannot get them to do anything. Will not answer phones. Just answer and put me on hold. I have been to the location in person to talk to their cabinet guy twice. He says he'll call me with an update later, and the update never comes, and he forwards my calls to voicemail. All this delay is costing me money as I obviously cannot rent out the house with no kitchen.
- RWR. W.Feb 16, 20262.0I've been going go lowes for a long time and I can't tell you about how many times they don't have their items together properly, there is nobody to help you in hardware or electrical either. Its just people who stock the shelves. I've wasted so many trips just for nuts and bolts alone. They rarely have the nut to fit even the bolts they sell there! I am never going back again. I left a 2 star just to be polite. You've lost my business for the rest of your existence. Going to the depot from now on. At least they've had their matching parts in stock most of the time and people to talk with that can help and not high school students stocking shelves that don't know anything about the products. Lowes is pathetic.
- DSDavid SchuttlerFeb 15, 20263.0Their pricing is not accurate on delivery and installation of appliances. Also one store offers a different installation than another.
- ABArian Dunehew (Berry)Jan 24, 20261.0STOP USING AI TO ANSWER THE PHONES!!! I WANT TO TALK TO A PERSON, OR NOT GET AN ANSWER AT ALL !!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website