Brand Certified
Lowe's Home Improvement
4.1(3918 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1525 South Yale Avenue, Tulsa, OK
74112, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(918) 712-8199
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/OK-Tulsa/1580
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Tulsa, OK offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
3,918 reviews
5 stars
2,219
4 stars
844
3 stars
382
2 stars
150
1 star
323
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, including long wait times, unhelpful staff, and rude interactions.
Staff Knowledge
Several reviews indicated a lack of product knowledge among employees, leading to frustration for customers seeking assistance.
Positive Experiences
Despite negative feedback, some customers highlighted positive interactions with specific employees who provided excellent service.
Delivery Issues
Numerous complaints were made regarding delivery problems, including delays and damaged items, leading to dissatisfaction with the overall service.
Store Organization
Customers noted issues with store organization and clutter, making it difficult to navigate and find products.
- TMTed Massad1 day ago1.0Very disappointed with the quality of disrespect their management showed me. After spending close to $250,000 in their store in the last 3 years, I hardly return anything. They never told me when I exchanged a hot water heater for a more expensive model that I only had 48 hrs to bring back the 1st one. I did return it within 30 days. But they would not take it. I asked them to do me a favor for how loyal of a customer I am, and they threw me out of the store and told me to haul the heavy unit out by myself. I am handicapped and pointed to my truck parked in the handicapped space right in front and still they did not want to call anyone to help me out with it. They have forever lost my business and my trust. They embarrassed me for being handicapped and made me feel completely unvalued as a loyal customer. I will not refer anyone to do business at Lowes. Their no longer 30 day but only 48 hour return policy is a scam. Not accepting returns at the same time as what your exchanging it for is a disservice to customers like me who could not get help returning for several weeks. If this is how they treat me, how do they treat other people in their 60s, 70s and 80s?!
- JSJuan Santillan4 days ago1.0Horrible unloading! 3 hrs to unload. Don’t rush for these guys.
- JLJason Leslie5 days ago2.0It's hard to get help. When I do find someone they tell me they're the wrong vest or it's not my department. Then you have to wait for someone else to come help just to find out they don't know either
- MHMitzi Hale6 days ago5.0I am a regular customer at Lowe's. My house is 90 years old so something always needs to be done. The people who work there are friendly and helpful. Bonus, I can take my well mannered dog to shop there. He gets attention and treats. I am so grateful that they allow him to visit. More stores should have this policy!!
- CCCyvsterJan 28, 20261.0Truck and delivery drivers, this place is a nightmare to get in and out of. They are using all of the truck area as storage. It is very difficult to get in and out of this place.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Tulsa, OK?
You can find a wide range of items including appliances, bathroom supplies, building materials, paint, tools, flooring, garden tools, lighting, lumber, patio furniture, plumbing supplies, and more.
What are the store hours for Lowe's Home Improvement in Tulsa?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup or delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will also notify you of any changes.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Returns started online for Lowes.com purchases or in-store with a proof of purchase or return barcode at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Tulsa?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's provide?
Lowe's offers a variety of installation services including appliances, flooring, blinds, cabinets, decks, doors, garage doors, HVAC, lighting, roofing, and more.
Are there any nearby places where I can grab food or coffee before or after shopping at Lowe's?
Yes, nearby food and drink options include Hungry Howie's Pizza for quick meals and Starbucks for coffee and snacks, perfect for a break before or after your shopping trip.
What other local services are near Lowe's that might be useful to customers?
Nearby services include Minute Key for key and locksmith needs, Take 5 Oil Change for automotive service, and Exterior Project Services for home services, making it convenient to address multiple needs in one area.
Are there nearby places for shopping or events that I can visit along with Lowe's Home Improvement?
Yes, the 1700 Yale Mall shopping center and Tulsa Fairgrounds Central Park Building, a nearby event venue, offer additional shopping and entertainment options close to Lowe's.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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