Lowe's Home Improvement

4.2
3328 reviews

About

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Lowe’s in Tulsa, OK is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
7225 S Olympia West, Tulsa, OK
74132, United States

Hours

Reviews

4.2
3,171 reviews
5 stars
1,838
4 stars
667
3 stars
290
2 stars
109
1 star
267

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are helpful while others are reported as rude or unresponsive.

Product Availability

Frequent issues with product availability and order fulfillment, leading to customer frustration.

Checkout Experience

Long wait times at checkout, particularly with self-checkout kiosks, causing dissatisfaction among customers.

Delivery Issues

Numerous complaints regarding delivery delays and damaged products, particularly with appliances.

Store Environment

Generally positive feedback on store cleanliness and organization, with some customers appreciating the helpfulness of staff.
  • AS
    Adam Schiller
    5 days ago
    5.0
    All of the employees were having a staff meeting and really getting into there jobs this morning when we arrived. Then we needed help in several different areas of the store, all ofnthe staff were knowledgeable about there areas and helped us get everything we needed.
  • RB
    Rob B
    Jan 4, 2026
    1.0
    I went in for a 10$ tub drain. Lowe's didn't have a 1.5 inch in stock so the employee recommended i get a new tub. They never have parts, the old knowledgeable staff is gone and now its grifters. i found home depot had 167 in stock and picked up my 10$ part instead of the upsell at Lowe's
  • MR
    Michael Robertson
    Dec 27, 2025
    1.0
    Self checkout is a joke. Almost 8 kiosks not working and customers just waiting on a worker to assist. Literally only one real register open. Won’t ever come back here when there’s Home Depot around.
  • DB
    Dave Bryant
    Dec 19, 2025
    3.0
    Not very service oriented unless your a hot chic in a skirt ha ha, very courteous once they finally get motivated to help customers of all genders
  • ZB
    Zachari Basinger
    Dec 17, 2025
    1.0
    I had a job in tulsa. I went to my usual store in okc the Saturday before my job and ordered the material to be delivered to the job site on Tuesday. I head to tulsa Tuesday morning. On the drive to tulsa I get a text saying my delivery had been postponed to Wednesday because they didnt have a truck driver. I went to the store that the product was being delivered out of to get a few of my items to get the job going. Kenneth from the pro department helped us and went out of his way to get us stuff to get the job started. Wednesday morning rolls around my order still said being prepared on the app. So I call the delivering store in tulsa get sent to a few departments before getting sent to an asm. I tell ask the asm if they have a delivery driver today. The asm which name was Tim puts me on hold for a long time then I finally hang up. Did the same thing again and the exact thing happened again get sent to a few departments asm tim puts me on hold for a long time then I hang up. So I rent a box truck head to that store so I can just pick up the rest of my materials. When I got to the store Kenneth went out of his way to help me again he called two asm and neither one would come to pro to talk to me. A head cashier by the name of Nausue ended up getting people get us loaded up. This stores employees seem to want to help but the management in the store does not want to do anything. This ended up costing me time and money. I also added pictures of just one aisle that I went down.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.