Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Tulsa, OK Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unresponsive.
Product Availability
Customers appreciate the wide selection of products available, often finding what they need for home improvement projects.
Store Cleanliness
The store is generally reported as clean and organized, contributing to a positive shopping experience.
Delivery Issues
Several customers reported significant problems with appliance deliveries, including damaged items and poor customer support during the resolution process.
Pricing Concerns
While many customers find prices competitive, there are complaints about discrepancies between shelf prices and checkout prices.
WA
Willis Allen
Nov 11, 2025
5.0
Lowe's is a great store with a very large selection of products. I found everything I needed for a project. I had. Another nice thing about Lowe's is they give veterans a 10% discount. They also have veteran parking close to the store
CW
cody westcott
Nov 8, 2025
1.0
I had a pleasant experience getting everything I needed thinking that lowes price matched their competitors but I was unpleasantly surprised when I asked if they price matched and was told "umm I don't know it was your choice to come here" wow thanks I'm aware I chose to come here it's much closer but I think i just won't be coming back due to one person's poor attitude by the way it was a door the same one as home depot and tractor supply but because it's a different name on the box they won't match the price so if your looking for a door I urge you to go to the home Depot or if you're not in a rush tractor supply probably has it the cheapest. Hey lowes do better!
TT
T_Rex
Nov 4, 2025
1.0
Pro desk needs management. 4-5 standing around. 2pm Then my cashier literally left me standing at the desk to help someone of their ethnicity. I was shocked. I have "their" name. But, I'll spare them this time. Do better. 🫡 #customersmatter
RM
richey mills
Nov 4, 2025
5.0
We get help very easy there the staff is always friendley
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Tulsa, OK?
You can find appliances, bathroom supplies, building materials, electrical items, flooring, garden and lawn equipment, hardware, tools, home décor, paint, plumbing supplies, outdoor furniture, and more at Lowe's.
What are the store hours for Lowe's Home Improvement in Tulsa?
Lowe's is open Monday to Saturday from 6 AM to 9 PM, and on Sunday from 8 AM to 8 PM. Holiday hours may vary, including closures on November 27, 2025, and December 25, 2025.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there installation services available at Lowe's?
Yes, Lowe's provides a variety of installation services including appliances, decking, flooring, lighting, plumbing fixtures, roofing, and more.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You'll receive email updates if your order status changes.
What should I do if I want to return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, start the return process in the Order History online. For in-store returns, provide proof of purchase at the customer service desk.
What nearby places can I visit before or after shopping at Lowe's Tulsa store?
Near Lowe's Tulsa, you can visit Blue Rhino Propane Exchange for propane needs, minuteKEY for locksmith services, or Chick-fil-A for a quick meal. Tulsa Hills Shopping Center nearby provides additional shopping options.
Where can I get propane near the Lowe's Home Improvement in Tulsa?
You can get propane at Blue Rhino Propane Exchange, located near the Lowe's Home Improvement store in Tulsa.
Are there any nearby services for key making or locksmith near Lowe's Tulsa?
Yes, minuteKEY and Minute Key, both key and locksmith service providers, are located near Lowe's in Tulsa for your key duplication and lock needs.