As the trusted home improvement store near you, Lowe’s in Stillwater, OK offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed reviews on customer service; some employees are praised for being helpful and friendly, while others are criticized for being unresponsive or rude.
Product Availability
Customers frequently mention issues with stock availability and difficulty finding items, leading to frustration.
Store Experience
The store is generally described as clean and well-organized, but there are complaints about long wait times and the predominance of self-checkout.
Management Issues
Several reviews indicate dissatisfaction with management and employee training, suggesting a need for improvement in customer service practices.
KG
KayDee Grimes
5 days ago
5.0
Ran in yesterday looking for tubs for Christmas stuff. Had a young man Ty help me find just what I was needing. He took me to 2 different places to find the right sizes. He even loaded them in my cart and was polite. He also tried to help me find a curtain rod, unfortunately they didn't have what I was want.
MR
Matt Rogers
Dec 26, 2025
1.0
I came to pick up a few tote bins after Christmas and they had none stocked on the floor so had to wait for them to get a second worker to come watch the guy get them down. I stood waiting and listened to the guy request a second worker come help for 30 minutes before someone finally decided to show up. The pallet was also right in front of the desk, so it was clearly visible they weren’t stocked on the floor.
TR
Thea Reust
Dec 26, 2025
5.0
Jessica, Neil and Grace helped us today. They were attentive, friendly and super helpful! GOD bless all the dear people at the Stillwater, OK Lowes.
RA
Rod Alvord
Dec 14, 2025
5.0
it has everything for home improvement or anything for any projects
JW
Jason K. White
Dec 4, 2025
1.0
Don’t buy the extended warranty: crap service, poor communication, late to arrive for service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Stillwater, OK?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more for both DIY enthusiasts and professionals.
What are the operating hours for Lowe's Home Improvement in Stillwater, OK?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours available.
Does Lowe's offer online shopping and delivery services?
Yes, you can shop online at lowes.com and choose either in-store pickup or delivery services.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if the order status changes.
What should I do if I want to return or exchange an item bought at Lowe's?
Most items can be returned within 90 days. Returns bought online can be initiated in your Order History, and in-store returns require proof of purchase at the customer service desk.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinetry, lighting, HVAC, and more.
Is Lowe's Home Improvement in Stillwater, OK accessible for wheelchair users?
Yes, the store offers wheelchair accessible parking and onsite services to accommodate accessibility needs.
What nearby places can customers visit before or after shopping at Lowe's Home Improvement?
Customers can visit nearby places such as Aspen Coffee Company for a coffee break, Buffalo Wild Wings for dining, and AMC Entertainment for movies, all conveniently located close to Lowe's.
How can nearby services like KeyMe Locksmiths and Blue Rhino Propane Exchange complement a visit to Lowe's?
Customers can conveniently handle locksmith needs at KeyMe Locksmiths or exchange propane tanks at Blue Rhino Propane Exchange near Lowe's, streamlining home improvement and related errands in one trip.
Are there car wash options near Lowe's Home Improvement in Stillwater, OK?
Yes, several car wash options such as Speedy Splash Carwash, American Auto Wash & Detail, Stillwater Detailing, and Club Car Wash are nearby for customers who want to clean their vehicles during or after their visit.