Brand Certified
Lowe's Home Improvement
3.9(1774 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1616 North Perkins Road, Stillwater, OK
74075, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(405) 377-3000
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/OK-Stillwater/0241
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Stillwater, OK offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.9
1,774 reviews
5 stars
852
4 stars
408
3 stars
189
2 stars
94
1 star
231
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being helpful and friendly, while others are reported as rude or unhelpful.
Product Availability
Customers frequently noted issues with stock levels and availability of items, leading to frustration.
Store Cleanliness
Many reviews praised the store for being clean and well-organized, contributing positively to the shopping experience.
Checkout Experience
There are complaints about the reliance on self-checkout and long wait times at registers, impacting customer satisfaction.
Employee Knowledge
While some employees were recognized for their knowledge and helpfulness, others were criticized for lacking product knowledge and assistance.
- JJJdrFeb 19, 20265.0Nice store. Great location. More locations would be nice.
- JWJulie WehrFeb 13, 20265.0I was in Lowe’s in Stillwater this morning for a A/C. Russell helped find our unit. He was very professional and very knowledgeable and told us everything we needed to know. Lucas checked us out and again very professional and very kind. This is why I only use Lowe’s for all my home needs!!
- BPBilly PINIONJan 28, 20261.0Do not waste your time or money with the Lowe’s in Stillwater. I purchased a Dewalt tool set from them before Christmas. One of the tools in the set did not work it was the skillsaw. I took it back to Lowe’s and they said I would have to bring in the receipt. I went back with the receipt and they told me that they don’t replace tools without a extended warranty purchase. I told them that I never have purchased the warranty in the past and if I purchased it broken that they have always just replaced it. They tried telling me that they have never replaced tools in the past. I know that’s a lie as I probably spend no less than $10K with Lowe’s every year and have never had this problem with them. I told the younger girl at the service desk that I guess I would have to start spending my money with Home Depot and she said “good luck the closest one is an hour away” Who talks to their customers like that? The skinny guy manager was pretty rude as well. I don’t understand how they can even work in retail with that kind of attitude. I think the employees feel entitled and are just lazy! Do your jobs or find another line of work. I won’t be using Lowe’s after this and I want to make everyone aware that they will no longer back up what they sell. Phillip
- PDPhillip DeisherJan 27, 20261.0I purchased a Dewalt 5 tool set for Christmas. The skillsaw don’t work and Lowe’s in Stillwater refuses to replace it. They are trying to tell me that they have never taken returns like that but I have used Lowe’s for 30 years and never had them not guarantee what they sold before. The people working the help desk were rude to me and I will never use Lowe’s again until this is made right! The first time I took it in to be replaced they said I would need the receipt. I went back with the receipt and they told me that they can’t replace it since I didn’t buy the warranty. I thought Lowe’s was in the business of selling products not insurance. I told the girl at the service desk that I will have to start buying from Home Depot instead of Lowe’s and she smarted off and said good luck the closest one is an hour away. What is wrong with people these days? I would never talk to a customer like that when I ran my business. The guy I was dealing with was rude and obviously lazy as well. Do better Lowe’s. You’re not the only place in town I can spend my money with.
- JAJamie AveyJan 23, 20261.0I went to Lowe’s yesterday to find a cord and a plug for a generator. All the employees acted like it was a crime that I was asking for help. I asked two different employees about where these items were instead of calling someone over to help they were like aisle 6 or aisle 7. Two employees were standing around talking not even acknowledging me. I had a customer ask me if I needed help. Still didn’t get the right thing that I needed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Stillwater, OK?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more for both DIY enthusiasts and professionals.
What are the operating hours for Lowe's Home Improvement in Stillwater, OK?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours available.
Does Lowe's offer online shopping and delivery services?
Yes, you can shop online at lowes.com and choose either in-store pickup or delivery services.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if the order status changes.
What should I do if I want to return or exchange an item bought at Lowe's?
Most items can be returned within 90 days. Returns bought online can be initiated in your Order History, and in-store returns require proof of purchase at the customer service desk.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinetry, lighting, HVAC, and more.
Is Lowe's Home Improvement in Stillwater, OK accessible for wheelchair users?
Yes, the store offers wheelchair accessible parking and onsite services to accommodate accessibility needs.
What nearby places can customers visit before or after shopping at Lowe's Home Improvement?
Customers can visit nearby places such as Aspen Coffee Company for a coffee break, Buffalo Wild Wings for dining, and AMC Entertainment for movies, all conveniently located close to Lowe's.
How can nearby services like KeyMe Locksmiths and Blue Rhino Propane Exchange complement a visit to Lowe's?
Customers can conveniently handle locksmith needs at KeyMe Locksmiths or exchange propane tanks at Blue Rhino Propane Exchange near Lowe's, streamlining home improvement and related errands in one trip.
Are there car wash options near Lowe's Home Improvement in Stillwater, OK?
Yes, several car wash options such as Speedy Splash Carwash, American Auto Wash & Detail, Stillwater Detailing, and Club Car Wash are nearby for customers who want to clean their vehicles during or after their visit.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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