Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Shawnee, OK offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,672 reviews
5 stars
1,435
4 stars
640
3 stars
293
2 stars
101
1 star
203
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unresponsive or rude.
Product Availability
Customers frequently mention that the store usually has a good selection of products, but there are complaints about items being out of stock despite being labeled as available.
Store Experience
The store is generally described as clean and well-stocked, but many customers report difficulties in finding staff for assistance.
Delivery Issues
Several reviews highlight problems with delivery services, including missed appointments and poor communication from delivery personnel.
- JCJanet Carrera3 days ago5.0Always very helpful
- BOBulldog OTRDec 24, 20255.0Very knowledgeable and helpful. Very friendly.
- WHWes HanebergDec 16, 20255.0Really good customer service my family has a business and they buy a lot from here
- JJJoshua JohnsonDec 13, 20254.0Friendly people that are ready to help in any possible way necessary to help you get, obtain, and fulfill your needs to get a job done with quality and affordable accessories, tools, and knowledge.
- TTTonyNov 30, 20255.0While I already knew most of what I needed to get and where to find it, I did have some special requests like sand, a wall panel, and single piece of insulation instead of a whole roll. Within 3 minutes of walking through the door I met an employee who asked if I needed any assistance and he immediately provided me with directions to the special items I needed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Shawnee, OK?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are Lowe's Home Improvement's store hours in Shawnee, OK?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours may vary, for example, it is closed on November 27, 2025, and December 25, 2025.
Does Lowe's Home Improvement in Shawnee offer delivery and in-store pickup options?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. You can start returns online for items purchased on Lowes.com, or return in-store with proof of purchase. Some exceptions may apply.
What brands are available at Lowe's Home Improvement in Shawnee, OK?
Lowe's carries trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, Weber, and many more.
What are the main payment options accepted at Lowe's Home Improvement?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation and onsite services does Lowe's offer?
Services include installation for appliances, flooring, blinds, cabinets, countertops, decks, doors, garage doors, generators, gutters, HVAC, lighting, shower doors, siding, smart home systems, toilets, windows, and more.
Are there nearby dining options if I visit Lowe's Home Improvement in Shawnee?
Yes, nearby dining options include IHOP, McDonald's, Taco Bell, Bricktown Brewery, Braum's Ice Cream & Burger Restaurant, Cracker Barrel, Starbucks, Popeyes, Whataburger, Burger King, and Wingstop, offering a variety of meals before or after your shopping trip.
What other services or stores are located near Lowe's Home Improvement in Shawnee?
Nearby you can find key and locksmith services like minuteKEY, office supplies at Staples, shipping services via UPS Alliance and UPS Access Point, gas stations such as Circle K and Phillips 66, and clothing stores like Burlington and Maurices.
Are there convenient lodging options near Lowe's Home Improvement in Shawnee?
Yes, the Hampton Inn Shawnee and Hampton by Hilton hotels are nearby, providing convenient accommodation options if you're visiting Lowe's from out of town.