Brand Certified
Lowe's Home Improvement
4.2(1781 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
12001 E. 96th Street North, Owasso, OK
74055, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(918) 274-0881
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/OK-Owasso/1500
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Owasso, OK, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,781 reviews
5 stars
1,014
4 stars
430
3 stars
135
2 stars
65
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff and unhelpful responses.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration.
Checkout Experience
Long wait times and issues with the self-checkout system were commonly mentioned, causing dissatisfaction.
Positive Staff Interactions
Despite negative experiences, some customers praised specific employees for their helpfulness and friendliness.
Return Policy Issues
Several reviews highlighted dissatisfaction with the return policy and experiences related to returning items.
- GYGeng Yang3 days ago1.0Saw a price online went to go buy the item, when I got there i asked the lady at the self checkout, which was nice, if the price online was right, she asked for a manager. The manager comes acting like his so busy and was acting like I was trying start some issue. I asked him the same thing, online says this but the price here is this. Mind you it is 25% off. And thats what drove me to go out to the store. He clicks and says off see its still listed at the original price, and told me Google sets their own price for them? Im like what so why does it do that if they wont honor that price. He says thats jsut how it google does it. I left and went to home depot where it was 20 dollars cheaper. What a terrible experience, i didnt like how he handled it. Didnt say sorry or anything, just blamed it on Google. We been buying paint and stuff from them too but after this I aint never going to another lowes if thats how they run things.
- BCBilly CarterFeb 24, 20261.0You would think if u have something like a dishwasher for sale on display you’d have one to sell . Four different ones showing for sale none to sell so I try to buy the display they say they can’t sell it ?? You need to sell it or take it off display you don’t have any to sell!!!!!! Btw they told me to check another appliance store with my 900 $ bye customer trying to spend 900 we don’t care about customers here is what I see.id fire those two employees .do I’ll go to Home Depot now or somewhere
- LSLevi StillsFeb 17, 20261.0I would give ZERO stars if I could. I’ve called 3 times now and every single time I’ve been hung up on before ever speaking to someone! Absolutely ridiculous customer service!
- DDDallas DillonFeb 15, 20261.0I guess Lowes offers a bogus survey with a chance to win $500.So don't waist your time with survey
- TDTami DuncanJan 30, 20261.0Went there to buy my dad an oil heater for his bedroom. He is 90 years old and just needed some extra heat because of the winter storm. I asked the associate and he directed me down the aisle. I waved at him and said this is not what I'm looking for and he said well, whatever it is we don't have. We're sold out. You need to go somewhere else. He was very rude and very condescending and did not appreciate that at all. We had gotten out in the cold to go there and shop but at the end of the day we will never return. He was very rude and hateful. I just wish I could have got his name and reported him. Because I am in guest services that was unacceptable.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Owasso, OK?
Lowe's offers products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, outdoor equipment, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Owasso?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with holiday hours varying on specific dates.
Does Lowe's in Owasso offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if the status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
What brands are available at Lowe's Home Improvement?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, Kobalt, Weber, and many more.
Are there any nearby places where I can exchange propane while shopping at Lowe's?
Yes, Blue Rhino Propane Exchange is nearby, making it convenient for customers to exchange propane tanks before or after shopping at Lowe's.
If I need locksmith services near Lowe's in Owasso, where can I go?
Nearby locksmith options include Minute Key, KeyMe Locksmiths, and minuteKEY, providing quick key and lock services close to Lowe's.
Are there dining options near Lowe's Home Improvement for customers to visit?
Yes, there are several nearby restaurants such as Bricktown Brewery, Ruby Tuesday, Chick-fil-A, and McDonald's where customers can dine before or after their visit.
What customer support options are available if I have questions or issues with my Lowe's purchase?
You can contact Lowe's customer care via email at customercare@lowes.com or call the main phone number at +1 918-274-0881 for assistance.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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