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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Owasso, OK, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,656 reviews
5 stars
941
4 stars
423
3 stars
119
2 stars
57
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others reported rudeness and unhelpfulness.
Installation Issues
Numerous complaints about unreliable installation and delivery services, leading to customer frustration.
Stock Availability
Frequent issues with stock availability and inventory discrepancies, causing inconvenience for customers.
Positive Experiences
Several customers highlighted positive interactions with specific employees and overall satisfaction with their shopping experience.
- ZZZozoDec 30, 20255.0Good things and nice people! I would 100% use Lowe's instead of Home Depot.
- GPGerard PapalardoDec 30, 20251.0I was given a gift this holiday season (Craftsman Tool Drawers) that was purchased at Lowes.. I went back and purchased the same item hoping it will it would fill my needs.. unfortunately it did not. I decided to purchase the larger drawers that would work better for me.. I brought the two smaller drawers back and I was told because I didn’t have a gift receipt for one of them Lowes wouldn’t let me return it or give me a store credit.. It was a new policy.. I’m not in the habit of asking a person who was nice enough to give me a present for the holidays for a gift receipt. I’ve been buying at Lowes for more then 30 years in three different state.. I called the store and spoke to a manager but no exception was made.. Customer service is everything to me.. So I returned the two items that I had a receipt for. They could have made a long time customer very happy.. Lesson Learned
- DMDan mDec 22, 20251.0Repeated issues with Lowe’s installation services—buyer beware. I’ve had multiple serious problems with Lowe’s installation and delivery services, and at this point it’s a clear pattern. Most recently, I purchased an electric fireplace that was scheduled for delivery Saturday between 1–5 PM. Five o’clock came and went… No delivery, no call, no notice. When I finally called the installation/delivery line myself, I was told the order had been canceled indefinitely with no updates provided to me at all. If I hadn’t called, I would still be waiting. I ended up canceling the order This is not an isolated incident. Last October, I purchased a refrigerator from Lowe’s. The day after installation, my entire kitchen flooded. They came out five separate times, and the kitchen continued to flood after each visit. I eventually had to return the refrigerator and go elsewhere just to get a proper installation. The refrigerator itself was not defective, the issue was the installation work. Between missed deliveries, canceled orders without notification, and repeated installation failures that caused property damage, Lowe’s installation services have been extremely unreliable. If you’re considering any delivery or installation, especially anything involving water or electrical, proceed with caution. I strongly recommend hiring a qualified professional directly rather than trusting Lowe’s third-party installers. I tried giving them a second chance and got burned again… Will never be using this location again.
- SMSarah McCallDec 8, 20255.0We had a great experience! Ebony in Owasso was our sales representative, and she was so helpful and informative with product selection. Cory and Jules delivered and installed our washer and dryer. They were a great delivery team! They were very careful with our appliances and our home. They were punctual, polite, clean, and efficient! Couldn’t have asked for better service. Great job, Lowe’s team! Highly recommend!
- JJJakeDec 3, 20251.0So frustrating. I purchased a fridge from Lowe’s on 11/25 and original delivery was 11/28. Fridge came with broken shelves, and glass everywhere. Refused delivery. Second fridge came 11/30 with a broken arm and I accepted delivery as I was told I’d be given a replacement arm and I don’t mind screwing it in myself - two screws is simple enough. The post of this is 12/3 and no correspondence. I’ve called the Lowe’s line in the order and everyone I have spoken with has told me it isn’t their problem and I have to contact the manufacturer even though I’m Lowe’s customer. Halfway tempted to go swap handles with a demo fridge with how frustrating this has been. This will be the last item my family purchases from them, and Home Depot, Ace’s or anywhere else will have my next purchase. Attached photos show improper machining for the handle and the broken glass.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Owasso, OK?
Lowe's offers products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, outdoor equipment, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Owasso?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with holiday hours varying on specific dates.
Does Lowe's in Owasso offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if the status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
What brands are available at Lowe's Home Improvement?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, Kobalt, Weber, and many more.
Are there any nearby places where I can exchange propane while shopping at Lowe's?
Yes, Blue Rhino Propane Exchange is nearby, making it convenient for customers to exchange propane tanks before or after shopping at Lowe's.
If I need locksmith services near Lowe's in Owasso, where can I go?
Nearby locksmith options include Minute Key, KeyMe Locksmiths, and minuteKEY, providing quick key and lock services close to Lowe's.
Are there dining options near Lowe's Home Improvement for customers to visit?
Yes, there are several nearby restaurants such as Bricktown Brewery, Ruby Tuesday, Chick-fil-A, and McDonald's where customers can dine before or after their visit.
What customer support options are available if I have questions or issues with my Lowe's purchase?
You can contact Lowe's customer care via email at customercare@lowes.com or call the main phone number at +1 918-274-0881 for assistance.