Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Owasso, OK Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,637 reviews
5 stars
929
4 stars
421
3 stars
119
2 stars
57
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service experiences, with some employees being helpful while others are reported as rude or unhelpful.
Inventory Issues
Customers frequently encountered problems with inventory accuracy, often finding items listed as in stock but unavailable in-store.
Checkout Experience
Many reviews mention frustrations with the self-checkout system, including long wait times and malfunctioning machines.
Product Availability
Despite some complaints, several customers noted that Lowe's generally has a good selection of products for home improvement needs.
Store Cleanliness
The store is often described as clean and organized, contributing positively to the shopping experience.
- TMTammy MonroyNov 10, 20255.0Ren was very friendly and was extremely helpful,thank you Ren!!!
- LMLuis MontesNov 8, 20255.0They have wherever you need
- NCNathan ClarkOct 23, 20251.0if I wanted to check myself out I’d use Amazon…..
- DMDave MartinezOct 11, 20253.0Did have what we went for, and the payment app continuously fails. Frustrating visit...
- GSGary StonebargerOct 2, 20251.0I had previously went to the store in Claremore, OK after looking at their website. I was shopping for a Dewalt DWE6423 Orbital Sander, which there inventory said they had but they didn't I asked one of the associates if they had them and he told me his inventory said they had two! They did not or at least non of the employees could find them. I went to the Owasso store because their website said they had two. When I got there I asked an associate where it might be and he took me to where they should have been. He said the inventory said they had 3, they were not able to find any! I went to HomeDepot in Owasso and ask an associate if they had the Dewalt DWE6423 and he said his inventory said they had 4. It took to to the area where the sander should have been and sure enough I got one.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Owasso, OK?
Lowe's offers products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, outdoor equipment, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Owasso?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with holiday hours varying on specific dates.
Does Lowe's in Owasso offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if the status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
What brands are available at Lowe's Home Improvement?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, Kobalt, Weber, and many more.
Are there any nearby places where I can exchange propane while shopping at Lowe's?
Yes, Blue Rhino Propane Exchange is nearby, making it convenient for customers to exchange propane tanks before or after shopping at Lowe's.
If I need locksmith services near Lowe's in Owasso, where can I go?
Nearby locksmith options include Minute Key, KeyMe Locksmiths, and minuteKEY, providing quick key and lock services close to Lowe's.
Are there dining options near Lowe's Home Improvement for customers to visit?
Yes, there are several nearby restaurants such as Bricktown Brewery, Ruby Tuesday, Chick-fil-A, and McDonald's where customers can dine before or after their visit.
What customer support options are available if I have questions or issues with my Lowe's purchase?
You can contact Lowe's customer care via email at customercare@lowes.com or call the main phone number at +1 918-274-0881 for assistance.