Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Oklahoma City, OK Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,079 reviews
5 stars
1,050
4 stars
515
3 stars
191
2 stars
88
1 star
235
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others were reported as rude or unprofessional.
Product Availability
Customers frequently expressed frustration with product availability and the difficulty in accessing items, particularly those stored high on shelves.
Online Ordering Issues
Many reviews highlighted problems with online orders, including delays, incorrect stock information, and poor communication regarding order status.
Store Cleanliness
While some customers appreciated the cleanliness of the store, others reported it as dirty and poorly managed.
Staff Assistance
There were mixed reviews regarding staff assistance, with some customers noting helpful employees while others struggled to find anyone to assist them.
- JCJere ClaunchNov 15, 20255.0Staff are exceptional and actually act like they want to be there.
- ELEd LasterNov 14, 20255.0Was looking for a water filter for my refrigerator. They didn't have it but they told me who did have it. Ace hardware. Great staff. Even though they didn't have what I was looking for they told me who did.
- BBBob BergerNov 10, 20254.0Great service...
- THTim HughesNov 3, 20251.0Bought a new washer and dryer a week ago. The washer will not run full cycle without getting off balance. I called the appliance department and asked if I could exchange for a different washer and dryer and was informed by the manager that since I paid cash I should have returned it within 48 hours. If on the other hand I had used a lowes card I could have exchanged it even up to 30 days. I was not informed of this penalty when I bought it. He did say that there are signs. I would think something like that would be verbalized. Now im stuck with a brand new washer that doesn't work. I will need to contact the manufacturer. To be fair they will send someone out to rebalance. I just don't have much faith in that. Nor do I have much faith and trust in lowes anymore. They wouldn't take a message for the general manager or provide a time for me to call them back. I was told the general manager doesn't respond to customer service questions or concerns. Ugh. Disgusted
- KIKeith IngramOct 31, 20251.0Black pipe organization terrible. Multiple wrong items in multiple bins. I finally just gave up. Appears no one is managing that area
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Oklahoma City?
You can find products like paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Oklahoma City.
What are the store hours for Lowe's Home Improvement in Oklahoma City?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with closures on Thanksgiving and Christmas Day.
Does Lowe’s Oklahoma City offer pickup and delivery services?
Yes, Lowe’s offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Does Lowe’s provide installation services for products?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, cabinets, HVAC, windows, doors, and more.
Are there any nearby places where I can exchange propane near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is a nearby place where you can exchange propane, which can be convenient when buying grills or outdoor equipment at Lowe's.
Where can I find dining options close to Lowe's Home Improvement in Oklahoma City?
Nearby dining options include Outback Steakhouse for American cuisine and Blaze Pizza for quick pizza and sandwiches, perfect for a meal before or after your visit to Lowe’s.
Are there other home improvement or related stores near Lowe's in Oklahoma City?
Yes, nearby stores include Countertops OKC, a home improvement store and contractor, and Metro Appliance Service for appliance repairs, which can complement your projects started at Lowe's.
How can nearby services like minuteKEY help me when shopping at Lowe's Home Improvement?
minuteKEY is a nearby locksmith service that can assist with key and lock needs, which you might require when working on home improvement projects involving doors and security at Lowe's.