Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Oklahoma City, OK Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Many customers reported poor experiences with customer service, citing unhelpful staff and difficulty finding assistance.
Product Availability
Customers expressed frustration with inventory discrepancies between online listings and in-store availability.
Store Organization
Numerous reviews highlighted issues with store organization, including cluttered aisles and difficulty navigating the layout.
Positive Staff Interactions
Despite negative feedback, some customers praised specific employees for their helpfulness and knowledge.
Pricing Concerns
Several customers noted that prices were higher compared to competitors, leading them to shop elsewhere.
RR
Robyn
4 days ago
5.0
Was able to get our Christmas tree cut & wrapped up in a reasonable time The cashier was very apologetic & apologized several times for the wait.
So I would like to Thank you to the cashier working outside Thursday night and also the 3 associates that came to help us get cut .
ME
Mia Etris
Nov 5, 2025
5.0
I went in over my lunch break to check the mistint paints and received help from Dustin, who was absolutely wonderful, and went above and beyond to help me get checked out and correct the prices after I mistakenly went thru self-checkout. The paint was very pretty and VERY VERY cheap. Overall I had a lovely experience at this particular location, and will be back for my next projects!
VM
victoria maderazo
Oct 27, 2025
1.0
I don’t know what dimension of chaos Lowe’s operates in, but their customer service must have been designed as a social experiment to test human patience. I called to ask about a simple appliance delivery, and by the time I hung up, I was questioning every decision that led me to this moment. The delivery? A masterpiece of disaster. They promised it would arrive between 4 pm to 8 pm. A vicious lie. I tried calling customer service for help — big mistake. After navigating an automated phone maze that could rival a Greek myth, I finally reached a human, only to be put on hold long enough to reconsider my life choices. If you enjoy frustration, broken promises, and a thrilling sense of despair, I highly recommend Lowe’s. I canceled my order, also with much difficulty, and went with Hahn’s…
PM
Patricia Marquez
Oct 27, 2025
5.0
Personal muy eficiente, no encontré lo que buscaba pero mu ayudaron con otras opciones
TD
The Red dirt Devil
Oct 24, 2025
3.0
Meh yall dont carry milwaukee for some reason. Yall really should and then it be 5 stars .had to drive across okc to home depot for a razor knife .there are things you just can't compromise on and the fastback is one of them .
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Oklahoma City?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom supplies, and more.
What brands does Lowe's Home Improvement in Oklahoma City carry?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, and many more.
What are the store hours for Lowe's Home Improvement in Oklahoma City?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if the order status changes.
How do I return or exchange an item at Lowe's?
Most items can be returned within 90 days. Returns can be started online for orders from Lowes.com or in-store with proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Oklahoma City?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby places of interest to Lowe’s in Oklahoma City?
Yes, nearby places include Blue Rhino Propane Exchange for propane supplies, Minute Key for locksmith services, and Bistro 38 Thai Cuisine if you want to grab a meal before or after shopping.
Can I visit nearby landmarks after shopping at Lowe's in Oklahoma City?
Yes, The Hartford Apartments nearby is a historical building worth visiting while in the area.
Are there convenient nearby facilities I can use when visiting Lowe's Home Improvement?
Yes, the US Post Office and United States Postal Service are close by, which could be useful for mailing tasks during your visit.