Lowe's Home Improvement

4.1
3272 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Oklahoma City, OK Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3801 North May Road, Oklahoma City, OK
73112, United States

Hours

Reviews

4.1
3,139 reviews
5 stars
1,724
4 stars
721
3 stars
309
2 stars
128
1 star
257

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with customer service, citing unhelpful staff and difficulty finding assistance.

Product Availability

Customers expressed frustration with inventory discrepancies between online listings and in-store availability.

Store Organization

Numerous reviews highlighted issues with store organization, including cluttered aisles and difficulty navigating the layout.

Positive Staff Interactions

Despite negative feedback, some customers praised specific employees for their helpfulness and knowledge.

Pricing Concerns

Several customers noted that prices were higher compared to competitors, leading them to shop elsewhere.
  • RR
    Robyn
    4 days ago
    5.0
    Was able to get our Christmas tree cut & wrapped up in a reasonable time The cashier was very apologetic & apologized several times for the wait. So I would like to Thank you to the cashier working outside Thursday night and also the 3 associates that came to help us get cut .
  • ME
    Mia Etris
    Nov 5, 2025
    5.0
    I went in over my lunch break to check the mistint paints and received help from Dustin, who was absolutely wonderful, and went above and beyond to help me get checked out and correct the prices after I mistakenly went thru self-checkout. The paint was very pretty and VERY VERY cheap. Overall I had a lovely experience at this particular location, and will be back for my next projects!
  • VM
    victoria maderazo
    Oct 27, 2025
    1.0
    I don’t know what dimension of chaos Lowe’s operates in, but their customer service must have been designed as a social experiment to test human patience. I called to ask about a simple appliance delivery, and by the time I hung up, I was questioning every decision that led me to this moment. The delivery? A masterpiece of disaster. They promised it would arrive between 4 pm to 8 pm. A vicious lie. I tried calling customer service for help — big mistake. After navigating an automated phone maze that could rival a Greek myth, I finally reached a human, only to be put on hold long enough to reconsider my life choices. If you enjoy frustration, broken promises, and a thrilling sense of despair, I highly recommend Lowe’s. I canceled my order, also with much difficulty, and went with Hahn’s…
  • PM
    Patricia Marquez
    Oct 27, 2025
    5.0
    Personal muy eficiente, no encontré lo que buscaba pero mu ayudaron con otras opciones
  • TD
    The Red dirt Devil
    Oct 24, 2025
    3.0
    Meh yall dont carry milwaukee for some reason. Yall really should and then it be 5 stars .had to drive across okc to home depot for a razor knife .there are things you just can't compromise on and the fastback is one of them .

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.