Lowe's Home Improvement

4.1
3279 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Oklahoma City, OK is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3801 North May Road, Oklahoma City, OK
73112, United States

Hours

Reviews

4.1
3,146 reviews
5 stars
1,729
4 stars
722
3 stars
308
2 stars
129
1 star
258

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rudeness and lack of assistance from staff.

Inventory Issues

Frequent complaints about items being out of stock or misrepresented in inventory systems.

Store Organization

Customers noted that the store was often disorganized and difficult to navigate.

Mixed Staff Experiences

While some employees received praise for their helpfulness, others were criticized for being unresponsive or unhelpful.

Product Quality Concerns

Several reviews mentioned issues with product quality and dissatisfaction with appliances purchased.
  • FA
    Frank Andress-Brenneman
    Jan 4, 2026
    5.0
    Had what we needed that we couldn't find in Arizona
  • TR
    Thomas Royce
    Jan 4, 2026
    1.0
    Found product I was looking for on the app for $79.00 and it was in store for pickup, I went to the store and it was priced $139, store wouldn't honor the price unless I purchased it through the app even though nowhere on the app did it say online purchase price, so I purchased it through the app for pickup 24 hour ago and still waiting
  • TF
    Theresa Fitzpatrick
    Dec 23, 2025
    5.0
    I came in for a bracket change my curtain rod on and they were out I checked the other Lowe's they were all out
  • AP
    Alexis Perry
    Dec 23, 2025
    1.0
    Don't order appliances without confirmation that they have them in stock. I paid for a fridge to be delivered next day and I get a call the day of saying it wouldn’t be delivered. When you don’t have a fridge it can be pretty inconvenient. Spent an hour on the phone being passed around just to get sent back to the original number I called, then to have them tell me it either needs to be canceled or redone. Everyone actually at the store was pretty rude too besides they guy telling me there was nothing else to be done. Funny how they do that when they already have your money. I bet they could have called another store to see if they have it. That’s what I did at least. The gist, bad customer service and borderline incompetence.
  • KB
    Kristi Brown
    Dec 11, 2025
    1.0
    As expected, Lowe’s proved once again how much they SUCK! Ordered a gas cooktop on Black Friday. Waited 2 weeks to go pick it up in the store and NO…. Not there. Not only is the stovetop not there, but they have no idea when it will come in. The fulfillment lady told me to contact a vendor. I said who is the vendor? She said I have no clue, maybe call General Electric because they made it??? Absolutely stupid people!!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.