Aaron's

3.3
169 reviews
Living Room Set

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer Rental
Visit our Aaron's store located at 4520 NW Expressway, , Oklahoma City, OK, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. It's Black Friday all month long at Aaron's! From October 31 to November 30, 2025, check out our deals—including 7 products under $70 a month, plus up to 20% off some of our most popular items. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you.

Location

Aaron's
4520 NW Expressway, Oklahoma City, OK
73132, United States

Hours

Reviews

3.3
169 reviews
5 stars
81
4 stars
13
3 stars
7
2 stars
8
1 star
60

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and lack of communication regarding furniture and appliance deliveries.

Customer Service

Many reviews highlighted poor customer service experiences, including rudeness and unhelpfulness from staff.

Product Quality

Some customers expressed dissatisfaction with the quality of the furniture and appliances, citing issues with assembly and missing parts.

Communication Problems

Customers frequently mentioned a lack of follow-up and poor communication from the store regarding orders and payments.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, others reported negative interactions, indicating inconsistency in service.
  • RM
    Ricky MORT
    Oct 7, 2025
    1.0
    I order a couch and love seat. I took off of work and there still not here. Called the store and was told it is a all day deliver it cost me $200 for lost wages because of delivery. This Aaron's has been polite to me but the deliver time is not business like. Called the store find ETA and they could not tell me. If I was a manager I could give you estimate ETA keep in mind I live right behind the store its no brainer I should be the first delivery.
  • LJ
    Latasha JONES
    Aug 4, 2025
    1.0
    Still waiting for information on my express delivery. Same story was told I'd receive a call got nothing. Already sent email, contacted store and customer service so don't even go there. The laziness and inconsiseration for customers is outrageous, do you even want business at this point?
  • ML
    Monique Love
    Jul 11, 2025
    1.0
    Called them a week and a half ago to schedule someone to come look at and fix the washer and dryer I am getting through them. I was told someone would be at my home either the 9th or 10th so naturally I had to take off work to be home for them. No one ever showed nor did I get a phone call. The girl who I spoke too to schedule this wasn't paying attention and I had to state the issue multiple times. I just contacted customer service and they were no help either. I'm sure if I stop making the payments I'll get a phone call as well as pop up visits to my home. I don't understand how as a company they don't understand customer service is key and that's how you keep making money.
  • TT
    T.N
    Jun 30, 2025
    5.0
    Didnt have any issues was always friendly.....now I did joke with them about picking up the boxspring I didnt use for a 50% discount off my mattress but it was only a joke and they always joked back with me on it.....never had an issues with them not once and I have been late a time or two heck maybe a few but never was they rude nor disrespectful its a business at the end of the day so whats understood doesnt and shouldn't have to be explained
  • IM
    Izzy Mejorado
    May 28, 2025
    1.0
    I placed a order for a couch that i was expecting to show within 3-7 days had not heard anything until I CALLED the 7th day to locate this furniture to find out there was a delay in the order was frustrating but what was more frustrating was a individual stating they would reach out to schedule my deliver when it was delivered i gave them the benefit of the doubt tracking it myself with a email received it never updated when delivered turns out that furniture was delivered 2 days prior to me calling ON MY OWN TERMS ... AGAIN ... too schedule delivery. I had the day set to receive this furniture today and was told i WOULD BE first delivery on the list I EVEN went as far as calling this morning to confirm i was getting it while they stated they were loading the furniture 5 hours pass its outside my delivery window and here i am playing phone tag to locate whats going on to be told they have to reschedule that they had other deliveries to get too and wont get to mine .. HOW IS THAT EVEN SO if i was told i was TOP OF THE LIST ? Why do you state you call me and there is no trace of call or even a voicemail left to inform me of this ... there goes a day of PAY for me and NO FURNITURE .. i requested to cancel this order and take my business elsewhere ... disappointing .. after waiting all this time .. now im sure i will have to personally call back up there to ensure its been cancelled because i know they wont call me ! I hate to be a KAREN but seriously the COMMUNICATION is terrible here

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.