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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Mustang, OK is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,644 reviews
5 stars
930
4 stars
364
3 stars
157
2 stars
54
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including difficulty finding help and unresponsive staff.
Stock Availability
Customers frequently noted issues with stock levels, stating that the store was often understocked or lacked specific items.
Return Policy
The 48-hour return policy for appliances was criticized, with customers expressing frustration over its strictness and lack of flexibility.
Employee Attitude
Several reviews highlighted negative interactions with employees, including reports of rudeness and a lack of willingness to assist customers.
Store Cleanliness
While some customers appreciated the cleanliness and organization of the store, others pointed out issues with the condition of the bathrooms.
- DRDavid Roberts2 days ago4.0Great selection, app is helpful to quickly find products.
- BRBlaine Ryals4 days ago5.0Lowes generally has good helpful employees that can help you find exactly what you need or help provide an alternative.
- LMLemmy McGeiseyJan 4, 20265.0Always a good experience. Associates are always eager to help and very friendly.
- BSBA SDec 28, 20253.0After spending 100's of thousands of dollars in Lowes over the years this one seems deficientely stocked. Also, it's so annoying that you lie to customers faced saying your saw is broken. It's not. There are not enough employees working here, but the ones that do are extremely high value. If I need wood and need it cut, I simply go to Yukon instead.
- ARAshli RyanNov 30, 20251.0Lowe's now has a 48 hour return window for all appliances, so if you are doing a home remodel like myself and do not realize you bought the wrong appliance until a week later, Lowe's will deny your return and tell you tough lick! "Their system won't allow it " Lowe's also no longer does any type of return or store credit to try and get the right product if you buy the wrong one. I had my receipt as well as my Lowe's account app showing proof of purchase, theh did not care. They said I had to wait for a refund that takes 7 - 10 business days. Why has Lowe's went downhill so badly for their valued customers?? I understand no exchanges or store credit without a receipt but with one and still no? That's ludacris!! I spent around 39,000 dollars with Lowe's on this kitchen remodel and I will never buy anything from them again after the experiences I've had trying to get correct sizes and correct product. The appliance return window being 48 hours, but they take 10 days to deliver the product just ensures they have zero risk for them and zero customer service for valued customers. They tell you that you will have to contact the manufacturer and try to get a refund from them. Then you would need to ship the product back to the manufacturer, has anyone ever loaded up a refrigerator in the back of their Hyundai and took it to the post office to ship back ??? SMFH
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Mustang, OK?
You can find products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement offer?
Services include appliances installation, blinds and shutters installation, carpet installation, decking, doors, flooring, garbage disposal, gutter, HVAC, lighting, roofing, sinks and faucets, smart home installation, windows, and more.
What are the store hours for Lowe's Home Improvement in Mustang, OK?
Monday to Wednesday, the store is open from 6 AM to 9 PM; Thursday and Friday from 6 AM to 10 PM; Saturday from 6 AM to 9 PM; and Sunday from 8 AM to 8 PM.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe’s account, with email updates provided for any changes.
Does Lowe's Home Improvement in Mustang offer in-store pickup and delivery?
Yes, they offer both in-store pickup and delivery services.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby places to visit around Lowe's Home Improvement in Mustang?
Nearby places include Blue Rhino Propane Exchange, Minute Key locksmith services, Life.Church Mustang, Mustang Christian Academy, and several restaurants like The Lokal Mustang and A and R Kitchen.
How can nearby Minute Key services help a Lowe's customer?
Minute Key offers key and locksmith services nearby, which can be convenient if you need new keys or lock services while shopping at Lowe's Home Improvement.
What dining options are available near Lowe's Home Improvement in Mustang?
Nearby dining options include The Lokal Mustang (American restaurant and pub), A and R Kitchen (Vietnamese and Asian cuisine), Tropical Smoothie Cafe, Taco Bell, and Applebee's.
Are there any fitness or wellness facilities close to Lowe's Home Improvement?
Yes, nearby fitness and wellness venues include Reign Athletics gymnastics center and HOTWORX yoga studio.