Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Mustang, OK Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,637 reviews
5 stars
925
4 stars
364
3 stars
156
2 stars
54
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with difficulty finding help and unhelpful staff being common complaints.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration when items were not found.
Store Cleanliness
Some customers praised the cleanliness and organization of the store, while others pointed out issues with the bathrooms.
Delivery Issues
Numerous reviews highlighted problems with delivery services, including missed appointments and poor communication.
Self-Checkout Frustrations
A significant number of customers expressed dissatisfaction with the self-checkout system, finding it slow and inefficient.
- JBJoe BobNov 11, 20252.0Tell your “water testing people” no means no bill cosby. Truly dread having to go into your story because of them.
- JOJesse OlsonNov 9, 20254.0It's what you expect
- MCMary ChelfOct 13, 20251.0Theres and employee named Micheal St and he is the most sexist man ive ever had the displeasure of speaking to. He didnt treat any man like the way I watched him not only treat me but other women. Hes rude and disrespectful to women. Lowes seems to like to hire men that treat women like less than what their worth. He doesnt have any issue treating men with dignity and respect but once a woman walks up to him he cant help but act like they are annoying him by trying to talk to him. He kept telling me to get what I needed somewhere else and treated me like I was stupid for having questions about their services. The saw at this location I guess broke so they couldnt cut wood and when I told him that he didnt care just started laughing at me. Why would you let someone like that work there? I went to ask another person if I could report him and she said he treats women that work there like that too not just the customers that are women but his coworkers!! Why is he still employed there? This isnt the only place ill be telling everyone how sexist this man is. He really is an ugly person on the inside. Its not okay to target one gender because you have little man syndrome. Okay? He needs to be fired.
- SFSara FielderOct 12, 20253.0I am posting this opinion based on my husband's feedback who frequents this location about once a month. He says, 'The lumber is junk. They rarely have what I am looking for in materials. When I go, I seek out 2 employees who seem to care about helping me. The rest of the employees are either ignorant of what I am asking for or come off as apathetic'.
- DDDoug DouglasOct 11, 20251.0I really love just how clean and organized this store is. Also how everything is exactly where it says it is online. I love the fact that you feel like you have stolen something every time you leave the store because they can’t repair their door scanners. Just stay away from this location it is obvious that the manager and employees don’t care about this location.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Mustang, OK?
You can find products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement offer?
Services include appliances installation, blinds and shutters installation, carpet installation, decking, doors, flooring, garbage disposal, gutter, HVAC, lighting, roofing, sinks and faucets, smart home installation, windows, and more.
What are the store hours for Lowe's Home Improvement in Mustang, OK?
Monday to Wednesday, the store is open from 6 AM to 9 PM; Thursday and Friday from 6 AM to 10 PM; Saturday from 6 AM to 9 PM; and Sunday from 8 AM to 8 PM.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe’s account, with email updates provided for any changes.
Does Lowe's Home Improvement in Mustang offer in-store pickup and delivery?
Yes, they offer both in-store pickup and delivery services.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby places to visit around Lowe's Home Improvement in Mustang?
Nearby places include Blue Rhino Propane Exchange, Minute Key locksmith services, Life.Church Mustang, Mustang Christian Academy, and several restaurants like The Lokal Mustang and A and R Kitchen.
How can nearby Minute Key services help a Lowe's customer?
Minute Key offers key and locksmith services nearby, which can be convenient if you need new keys or lock services while shopping at Lowe's Home Improvement.
What dining options are available near Lowe's Home Improvement in Mustang?
Nearby dining options include The Lokal Mustang (American restaurant and pub), A and R Kitchen (Vietnamese and Asian cuisine), Tropical Smoothie Cafe, Taco Bell, and Applebee's.
Are there any fitness or wellness facilities close to Lowe's Home Improvement?
Yes, nearby fitness and wellness venues include Reign Athletics gymnastics center and HOTWORX yoga studio.