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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Muskogee, OK, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,280 reviews
5 stars
1,201
4 stars
546
3 stars
223
2 stars
100
1 star
210
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long hold times, unresponsive staff, and lack of assistance in-store.
Staff Helpfulness
While some reviews praised individual staff members for their helpfulness, others noted a general lack of available assistance and understaffing issues.
Product Availability
Customers expressed frustration with product availability and delivery issues, particularly for large orders and appliances.
Store Cleanliness
The store was generally described as clean, with a good selection of products, although some customers noted issues with specific departments.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive interactions while others reported significant dissatisfaction.
- KEKathryn Ellis-Carter6 days ago5.0Great hel0 and custumer service what an imporvement. Love that women are working a Lowes. I dont feel lost on mans world. I feelt like I can do projects. Thanks.
- CBCC Brooks6 days ago1.0ABSOLUTELY APPALLED!!! Ordered barn doors and got the confirmation they were in. Showed up and they couldn't find them!! Waited 45 minutes and still nothing. We left and about 20 minutes later they called saying they found them. I called the store to speak to Heather, the nice lady I finally got to try to help while we were there, and left my phone on for 52 minutes and nobody answered the phone!! They were not busy when we had left, but the phone hasn't stopped ringing while we were there and nobody answered it then!! It's freaking ridiculous!!! The managers should be ashamed on themselves for allowing their employees to be so negligent!! Customer service there is a joke!! I attached the screenshot from my phone that shows the number and the length of time for proof!!! Absolutely ridiculous!!
- ADAshlee DanielDec 4, 20251.0Absolutely unacceptable experience. We placed a $20,000 order with Lowe’s for our new build, and it has been a disaster from day one. We were told our order would be delivered today—nothing showed up, no updates, no communication. We’ve now called the Muskogee store five separate times, as the order is shipping from that location, and each time we were left on hold for 50+ minutes with zero answer. Not one single person has picked up. We don’t live near Muskogee, so going in person isn’t even an option. We tried calling our local Lowe’s for help, and they told us only Muskogee could access the order status. So we’re stuck in a loop with no answers, no support, and no idea where our $20,000 order is. To make matters worse, this order was submitted through a contractor account, meaning we’ve spent thousands with Lowe’s and expected at least baseline professionalism. Instead, we’ve received the opposite. At this point, Lowe’s has lost our business permanently. If this is how they handle high-value orders, I can’t imagine how they treat anything else. Unreliable, unresponsive, and genuinely one of the worst customer service experiences we’ve ever dealt with
- SSSarBearNov 30, 20254.0Lowes is normally very busy these holidays. This Lowes however very well put together. The workers are nice and helpful and they will always ask you if you need help. I do wish that there was a better sign system for the location of the bathrooms but other than that solid 4 stars 🌟
- PJPaul JackNov 29, 20255.0I have always had great experiences at Lowe’s and the Black Friday buckets did not let me down. I didn’t win the appliance but the buckets had some great stuff in it, great job Muskogee Lowe’s
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Muskogee, OK?
You can find appliances, bathroom supplies, building supplies, electrical, plumbing, flooring, garden tools, grills, hardware, lawn equipment and many more home improvement products.
What are the store hours for Lowe's Home Improvement in Muskogee, OK?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM with some holiday hour variations.
Does Lowe's offer installation services?
Yes, Lowe's offers various installation services including appliances, blinds, cabinets, carpet, countertops, decking, flooring, lighting, roofing, windows, and more.
Can I place an order for in-store pickup or delivery at Lowe's?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa as payment methods.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account, and you will receive email updates about your order.
What nearby places can I visit after shopping at Lowe's Home Improvement?
Nearby, you can visit Braum's Ice Cream & Dairy Store or JJ's Burgers & Dawgs for food, or the Muskogee Performing Arts Center for entertainment.
Is there a propane exchange service near Lowe's Home Improvement in Muskogee?
Yes, Blue Rhino Propane Exchange is located nearby, offering convenient propane refills after your visit to Lowe's.
Can I find locksmith services close to Lowe's Home Improvement?
Yes, Minute Key and minuteKEY locksmith services are available near Lowe's for your key and lock needs.
How can nearby educational institutions benefit those shopping at Lowe's in Muskogee?
Schools like Muskogee High School and Muskogee Head Start-Shawnee are nearby, making Lowe's a convenient spot for parents and educators needing home or school improvement supplies.