Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Moore, OK Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,950 reviews
5 stars
1,092
4 stars
466
3 stars
179
2 stars
70
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about rude employees and poor customer service experiences, particularly from management.
Product Availability
Customers generally found that the store had a good selection of items and were able to find what they needed, although some reported issues with stock organization and availability.
Checkout Experience
There were numerous complaints about the reliance on self-checkout, with customers expressing frustration over long wait times and a lack of traditional cashier services.
Staff Knowledge
Feedback indicated that while some employees were knowledgeable and helpful, others lacked product knowledge and were unable to assist customers effectively.
Store Cleanliness
Several reviews mentioned cleanliness issues within the store, including disorganization and clutter in aisles.
- ABAshley Hill (BoomerRN)Nov 16, 20255.0This review is specifically regarding Cameron in appliances. He was absolutely fantastic. Kind, knowledgeable, not pushy, and went out of his way to get us great pricing.
- JFJudy FoxNov 13, 20255.0The young man who assisted me was very kind and patient, took the time to address any questions I had. Wish I knew his name, great staff member at the Moore, OK location.
- AJA JolleyNov 12, 20255.0easy to get around and find whatever you need, staff is super helpful and friendly regarding any items you can't find. will be back!
- ABAbigail BelcourtNov 5, 20255.0I needed help with facilitating a return/repurchase of a new washer and dryer. I spoke with Cameron in appliances and he was EXCEEDINGLY helpful. I was told to come to the store to do the return as it was easier this way and he had everything ready to go and the process could not have gone easier. I highly recommend going in person for your appliance needs and work with Cameron he is great!
- JFJennifer Musial (FIRE)Oct 17, 20255.0Kind, friendly and knowledgeable staff. Excellent atmosphere and ample stock! Greeted with a friendly face and genuine eagerness to be of assistance! This Lowes exceeds customer service requirements. Above and beyond applies to every aspect of your shopping experience here, from greet to complete!!! I would travel the extra mile to shop here as this location goes the extra mile for me....
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Moore, OK?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing essentials, outdoor and gardening equipment, and more.
Does Lowe's Home Improvement in Moore offer installation services?
Yes, Lowe's provides various installation services such as appliance installation, flooring installation, cabinet and countertop installation, HVAC installation, and more.
What are the store hours for Lowe's Home Improvement in Moore?
Lowe's is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours may vary.
Can I pick up my online order in store at Lowe's Moore location?
Yes, Lowe's offers in-store pickup for online orders. You will receive an email with pickup instructions once your order is ready.
What payment methods are accepted at Lowe's Home Improvement in Moore?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What should I do if I want to return or exchange an item at Lowe's?
Most items can be returned within 90 days with proof of purchase. You can start returns online for items bought on Lowes.com or bring your receipt to the customer service desk in-store.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's?
Yes, nearby restaurants include Freddy's Frozen Custard & Steakburgers, Panda Express, Panang 7 Thai Restaurant, Louie's Grill & Bar, GoGo Sushi Express and Grill, and Oliveto Italian Bistro, offering a variety of dining options.
Is there a nearby credit union I can visit while shopping at Lowe's?
Yes, WEOKIE Federal Credit Union is nearby, providing convenient financial services for customers during their visit.
Are there any locksmith services near the Lowe's Moore store?
Yes, Minute Key and minuteKEY locksmith services are located nearby, which can be helpful if you need key duplication or lock services while shopping at Lowe's.
What are some nearby places for beauty or personal care near Lowe's Home Improvement?
Nearby options include Tangles Hair Studio, perfect nails and day spa, Kandy Tanz tanning salon, Snip-Its hair salon, Perfect Nails & Day Spa, and Waxing The City beauty and waxing salons.