Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Mcalester, OK Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or unhelpful.
Product Availability
Customers frequently report issues with product availability and discrepancies between online listings and in-store stock.
Store Cleanliness
The store is generally clean and organized, but some customers noted that the bathrooms, particularly the male restroom, need attention.
Pricing Concerns
Customers find prices to be high, and there are complaints about the quality of some products, particularly appliances.
Staff Assistance
Many customers express frustration over the difficulty in finding staff for assistance, despite the presence of employees in the store.
JL
Jane Luna
3 days ago
5.0
Clean,find what you need helpful people they help me with all my lumber needs prices were good a lot of options to choose from.
KK
Kyle
Nov 10, 2025
2.0
Decent location. Self checkout is almost mandatory. Seems like I can not shop without having an employee linger. Today I was browsing tools to see if anything was on sale. Employee came over to where I was looking and proceeded to step in front of me and made a comment about how he was going to take inventory right in front of me. I was extremely offput and let him know that they usually at least have the courtesy to send the secret shopper.
DK
Debbie Kippen
Nov 1, 2025
5.0
We live in a motor home and travel constantly. And our refrigerator died. We went to Lowe’s in Macalester, OK. The refrigerator we wanted had to be shipped and wouldn’t be available until after we left our current location.
Amanda in the appliance dept truly understood our concerns but felt her hands were tied with few options. She called in her manager, who made a couple of suggestions.
Amanda ended up going the extra mile to get next day delivery on a new refrigerator. Kudos to her for going the extra mile to show compassion and coming up with options!
DB
David Bahre
Oct 25, 2025
5.0
It’s a Lowe’s
NK
Norma Kinsey
Oct 5, 2025
4.0
Bout new washer, would not agitate. They refunded. Bout another. Just opened and it's got a dent. Not first appliance I've bout that had dents when I opened. Wish these stores woukd remove box and replace dented stuff before customers saw it. And no Inot taking back to store unless this one decides it doesn't need to work either. Need a washer
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in McAlester, OK?
Lowe's Home Improvement offers appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, decks, grills, garden equipment, home décor, and more.
What are the operating hours of Lowe's Home Improvement in McAlester?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with specific holiday hour adjustments.
Does Lowe's offer delivery and pickup services?
Yes, Lowe's provides in-store pickup and delivery services for your convenience.
Which payment methods are accepted at Lowe's Home Improvement in McAlester?
They accept American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
How can I find a product online from Lowe's?
You can search using a keyword, Lowe's item number, brand or manufacturer's model number, or browse by department on their website.
Where is Lowe's Home Improvement located in McAlester?
It is located at 530 South George Nigh Expressway, McAlester, OK 74501, USA.
What nearby places can help me when visiting Lowe's Home Improvement?
Minute Key and minuteKEY are nearby locksmith services if you need key assistance; Blue Rhino Propane Exchange supplies propane for grills you might buy at Lowe's; and Dollar Tree is close by for affordable party and craft supplies.
Are there any nearby accommodations if I am visiting from out of town?
Yes, nearby hotels include Oak Tree Inn and Travelodge by Wyndham McAlester, providing convenient lodging options when visiting Lowe's Home Improvement.
What nearby recreational facilities or shops can I visit around Lowe's Home Improvement?
You can visit Snap Fitness for a workout, Hibbett Sports for sporting goods, Billy Sims BBQ for dining, or Buddy's Home Furnishings for furniture shopping, all located near Lowe's in McAlester.