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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Lawton, OK is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,226 reviews
5 stars
1,230
4 stars
540
3 stars
198
2 stars
73
1 star
185
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were helpful and friendly, while others were reported as unhelpful or rude.
Staff Availability
Frequent complaints about understaffing and difficulty finding employees to assist customers.
Product Availability
Customers noted a good selection of products, but there were also reports of items being out of stock or difficult to locate.
Store Cleanliness
Some reviews highlighted cleanliness issues, particularly in bathrooms and overall store organization.
Delivery Issues
Numerous complaints regarding delivery and installation services, including delays and poor communication.
- MHManuel HernandezJan 4, 20261.0An order was canceled and not information is available with the customer service. They got a system that doesn't work
- RSRachell SaldivarDec 27, 20255.0Me and my husband came across some of the nicest most helpful employees at this Lawton location. One big strong guy picked our shower base up with one arm and put it on our cart and pointed us to the direction of everything else we would need and another guy came along to help us with drains and plumbing but when it came time to check out we were lost and confused with the self checkout but the nicest lady named Roberta came and helped us get our stuff situated and had some much patience with us, I didn't even want to remodel that day so it was nice to be greeted by great people that day.
- AJAndrew JonesDec 18, 20255.0Almost always have what I need. + all the extra tools and cool building material I enjoy!!
- CDCharlie DobsonDec 11, 20251.0Everytime I go here I have an issue with terrible customer service! I’m a local contractor and spend a lot of money here but tend to avoid going here because of how I’m treated. I had a customer buy a door online and I had to pick it up. Turned into a hour and a half ordeal from incovincing the employees to help me. After the lady restarted her phone for 20 minutes she said my order wasn’t ready. I asked her when it would be ready and she said I could pull it from the store if I really needed it. I asked if she could send someone to help me she scoffed and walked away. An exterior door is pretty heavy btw. After I pulled it myself from the isle and brought it to pick up. I struggled to find an employee to help. (There were plenty socializing or standing around.). Finally found one that was willing and the store manager Elena pulls her away from me to find her some pencils. After getting checked out I asked if someone could help me load. But I had to load myself because I was clearly asking too much. Everytime I go here it’s a similar experience and I leave angry.
- MDMcKenzie DotyNov 29, 20251.0My husband and I had an interaction with Michael in the pick up area Lawton Lowe’s and unfortunately, it did not meet expectations. There were several instances where he demonstrated a lack of understanding of the task at hand. For example, him saying our order was not there and there’s nothing he can do about it when in reality it was there just took quite some time and another employee to actually help us and no apology for his misunderstanding. While I understand that everyone has areas for improvement, the level of incompetence displayed was concerning. I hope that he receives the necessary training and support to improve his skills and performance in the future.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lawton, OK?
You can find a wide range of products at Lowe's including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of the Lowe's Home Improvement store in Lawton?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe’s in Lawton offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my online order from Lowe’s?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are provided if the status changes.
What are the payment options accepted at the Lawton Lowe's store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's provide installation services for products purchased in-store?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, cabinetry, lighting, HVAC, roofing, fencing, and more.
Are there any nearby stores where I can rent tools if they aren't available at Lowe's?
Yes, the Tool Rental Center at The Home Depot is nearby and offers machine and tool rentals, which could be useful if you need additional equipment for your projects.
Where can I exchange propane tanks near Lowe’s Home Improvement in Lawton?
Blue Rhino Propane Exchange is located nearby and provides propane exchange services convenient for customers shopping at Lowe's.
Are there dining options near Lowe's Home Improvement for a meal before or after shopping?
Yes, several nearby dining options include Billy Sims Barbecue, Fusion Buffet, and KFC, where you can enjoy a meal during your visit.
What languages are supported at the Lowe's store in Lawton, OK?
The store supports English and Spanish, and in-store translation services are available for other languages.