Lowe’s in Grove, OK is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Many customers reported poor customer service, including long wait times for assistance and unhelpful staff.
Product Availability
Customers frequently experienced issues with product availability and incorrect orders, leading to frustration.
Staff Knowledge
While some staff members were praised for their helpfulness and knowledge, others were criticized for being unhelpful or unaware of product locations.
Delivery Issues
Numerous complaints were made regarding delivery services, including no-shows and poor communication.
Store Cleanliness
The store was generally noted as clean, but some customers mentioned disorganization and clutter.
RR
Rodney Roberts
1 day ago
5.0
This lowes is packed with an excellent selection of tools and materials for buildings. I went in for some pulleys and found a great selection of them.
BB
Baldasaro
Dec 18, 2025
1.0
For the 2nd time the carpet that the installer brought was the wrong carpet. We havve no choice but to have them install it. It is 6pm Thursday night, we have to pick up company that is landing at the airport at 10:30pm tonight. Our house is a mess. We bought the top of the li e and you sent the low grade carpet. For now on we are using Home Depot in Rodgers Arkansas, they will diver to Eucha ok. Screw you Lowrs get your dhit together. You are bringing the company down. Now i guess we have to go through your abbatration, see u in small claims if dont make the money right. Good bye for ever Lowes. GET YOUR ACT TOGETHER.
NP
Nelsene Phillips
Dec 12, 2025
5.0
Love the employee Peter every knowledgeable and pleasant very efficient
AM
Aaron Martineau
Nov 26, 2025
1.0
This might be the worse run store. Cannot get anyone to answer ever!!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Grove, OK offer?
Lowe's offers a wide range of products including appliances, tools, paint, patio furniture, home décor, flooring, plumbing, decking, grills, lumber, and gardening equipment.
What are the store hours for Lowe's Home Improvement in Grove, OK?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours.
Does Lowe's Home Improvement in Grove, OK provide installation services?
Yes, Lowe's provides various installation services including appliances, flooring, blinds, doors, cabinetry, decking, and more.
Can I return or exchange items purchased at Lowe's Home Improvement?
Most items can be returned within 90 days with proof of purchase. Online purchases can be returned by starting a return in your order history.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's Grove store offers both in-store pickup and delivery services.
How is Lowe's Home Improvement in Grove, OK connected to nearby places like Minute Key?
Minute Key, a key and locksmith service, is nearby and complements Lowe's by offering quick key duplication services, handy for home improvement customers who may need new keys for doors or security systems.
What nearby places can I visit for dining after shopping at Lowe's in Grove, OK?
Mazzio's, an Italian and pizza restaurant, is close to Lowe's and offers a convenient spot to enjoy a meal after your shopping trip.
Are there furniture stores near Lowe's Home Improvement in Grove, OK?
Yes, both Nuance Decor and Westco Home Furnishings are nearby furniture stores where customers can browse additional home décor and appliance options.
What payment options does Lowe's Home Improvement in Grove, OK accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
How can customers track their order status at Lowe's?
Customers can track their order status online by entering their order number or logging into their MyLowe's account and will receive email updates about their order.