Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Enid, OK Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,523 reviews
5 stars
774
4 stars
366
3 stars
166
2 stars
78
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being rude or unresponsive.
Product Availability
Customers frequently report issues with product availability and stock levels, leading to frustration.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that items are expensive or that sales do not reflect at checkout.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding orders, leading to significant customer dissatisfaction.
Store Experience
The store layout and organization received mixed feedback, with some customers appreciating the selection while others found it difficult to navigate.
- BKBonnie KeelsNov 7, 20251.0I have never written a bad review in my life but people need to know that the Enid Lowe’s is the WORST Lowes in the history of Lowe’s! They mess up every delivery order we have ordered from them. Messed up a flooring order so badly in the Spring that we had to return the damaged product. We had so many delays and days of waiting with no show deliveries, then after days on the phone, they delivered the wrong product and it had to be returned. Then they delivered the right product severely damaged! Like every single box had damage! Could not believe they would actually deliver broken open boxes with damaged product, but they did. Haven’t been shopping there but today I needed plywood, nails, and a plastic canvas to make a cat enclosure. No one else in Enid had these so I decided to give them one more try. Nope! Order was supposed to be delivered by 2:00. Never came. Called and finally got a supervisor that assured me it was late but would be here by 8:30 pm. Again, never came! I’m seriously done with this Lowe’s! I’ve never had a problem with any Lowe’s in all the cities/states I’ve lived in but the Enid Lowe’s is no go for me!!
- JJJohnathon JacksonOct 26, 20255.0More like 4.5 Stars if they could just improve the pricing more that would be great but yeah we rounded up
- ASAndrew StarzmannOct 22, 20255.0It's always a great experience at Lowe's they have amazing people working there and they are always ready to help when you need it. I've been shopping there for 20 years now and as someone who is self employed and in the construction industry I would know. Over the years anytime I've had an issue with a purchase they are ready to help and always make it right with outstanding customer service and I'd like to give a big thanks to Currin who helped me with the deep freezer last week and a big thanks to the flooring department and the guys in the lumbar yard on the purchase order of materials and loading my truck up thanks a bunch and keep up the good work 👍
- KHKelly Jackson - HamiltonOct 14, 20255.0A ten for Kyle and the new lady at Costumer Service very nice and on top of things, thank you for all your help!!!!!
- EAEvelyn AllenOct 9, 20255.0Great, have beautiful flowers
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Enid, OK?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Enid?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some closures and reduced hours.
Does Lowe's in Enid offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I track my order or check its status at Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe’s account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Enid?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
What installation services does Lowe's offer?
Lowe's provides installation services for appliances, blinds, cabinets, carpet, countertops, decking, doors, garage doors, heating and cooling systems, lighting, flooring, roofing, fencing, and more.
Are there recycling options available at Lowe's in Enid?
Yes, Lowe's offers recycling for electronics and light bulbs, along with onsite services and repair options.
What nearby places can I visit along with Lowe's Home Improvement in Enid, OK?
Nearby places include Blue Rhino Propane Exchange for propane supplies, Minute Key for key and locksmith services, and Home Away Kitchen Suites for accommodations.
Can I grab a meal or a snack near Lowe's Home Improvement in Enid?
Yes, nearby dining options include Schlotzsky's sandwich shop, Sam's Southern Eatery for southern cuisine, Wendy’s fast food, Sonic Drive-In for burgers, and Old School Bagel Cafe for coffee and bagels.
How do nearby retail stores complement shopping at Lowe's in Enid?
Nearby retail stores such as Walmart and ALDI USA provide opportunities for grocery and general shopping, while Discount Tire and KeyMe Locksmiths offer automotive and locksmith services that complement your visits to Lowe's.