Lowe's Home Improvement

4.0
1637 reviews

About

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As the trusted home improvement store near you, Lowe’s in Enid, OK offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
5201 W Garriott Road, Enid, OK
73703, United States

Hours

Reviews

4.0
1,527 reviews
5 stars
777
4 stars
364
3 stars
167
2 stars
78
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unhelpfulness.

Delivery Issues

Numerous complaints about delivery delays and incorrect orders, leading to significant customer dissatisfaction.

Product Availability

Customers frequently mention difficulties in finding products in stock or having to order items that are not available in-store.

Store Experience

The store layout and organization receive mixed reviews, with some customers appreciating the selection while others find it frustrating to navigate.
  • JJ
    Janelle
    4 days ago
    1.0
    Purchased Christmas lights that didn’t work and they refused to take them back had a receipt within 30 days of purchase. Won’t shop there again, and yes I know they won’t miss us. Thanks for reminding me why we like Atwood’s and Home Depot! Now that I have read the rest of the reviews I can clearly see a 1 star is common for this store, as they don’t care about the people who spend money at the store!
  • KS
    Kayla Snowden
    Nov 25, 2025
    1.0
    Bad customer service I hate shopping at the store
  • BK
    Bonnie Keels
    Nov 7, 2025
    1.0
    I have never written a bad review in my life but people need to know that the Enid Lowe’s is the WORST Lowes in the history of Lowe’s! They mess up every delivery order we have ordered from them. Messed up a flooring order so badly in the Spring that we had to return the damaged product. We had so many delays and days of waiting with no show deliveries, then after days on the phone, they delivered the wrong product and it had to be returned. Then they delivered the right product severely damaged! Like every single box had damage! Could not believe they would actually deliver broken open boxes with damaged product, but they did. Haven’t been shopping there but today I needed plywood, nails, and a plastic canvas to make a cat enclosure. No one else in Enid had these so I decided to give them one more try. Nope! Order was supposed to be delivered by 2:00. Never came. Called and finally got a supervisor that assured me it was late but would be here by 8:30 pm. Again, never came! I’m seriously done with this Lowe’s! I’ve never had a problem with any Lowe’s in all the cities/states I’ve lived in but the Enid Lowe’s is no go for me!!
  • JJ
    Johnathon Jackson
    Oct 26, 2025
    5.0
    More like 4.5 Stars if they could just improve the pricing more that would be great but yeah we rounded up
  • AS
    Andrew Starzmann
    Oct 22, 2025
    5.0
    It's always a great experience at Lowe's they have amazing people working there and they are always ready to help when you need it. I've been shopping there for 20 years now and as someone who is self employed and in the construction industry I would know. Over the years anytime I've had an issue with a purchase they are ready to help and always make it right with outstanding customer service and I'd like to give a big thanks to Currin who helped me with the deep freezer last week and a big thanks to the flooring department and the guys in the lumbar yard on the purchase order of materials and loading my truck up thanks a bunch and keep up the good work 👍

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.