Lowe's Home Improvement

4.3
1518 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Edmond, OK, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2401 North Kelly Avenue, Edmond, OK
73003, United States

Hours

Reviews

4.3
1,375 reviews
5 stars
823
4 stars
330
3 stars
98
2 stars
34
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many employees are praised for being helpful and friendly, there are numerous reports of rude or unhelpful staff, particularly at the Pro Desk and during delivery services.

Store Cleanliness

Customers consistently noted that the store is clean, organized, and well-stocked, contributing to a positive shopping experience.

Product Availability

While many customers found what they needed, there are complaints about stock issues and discrepancies between online inventory and in-store availability.

Delivery Issues

Several reviews highlighted significant problems with delivery services, including delays and poor communication, leading to customer dissatisfaction.

Checkout Experience

There is a notable frustration with the self-checkout system, with many customers preferring traditional cashier service and expressing dissatisfaction with the lack of available cashiers.
  • RB
    R Bloom
    2 days ago
    5.0
    The store was clean and has much more stock than the one near my house in Shawnee. But the reason I'm reviewing is Stacey T! I was in a different department than hers when she seen me and came to ask if she could help, which she did. I had my puppy and Stacey had treats! Long story short I ended up buying a dishwasher from her. She went above and beyond helping us and her professionalism and kindness is unmatched. She needs a raise!!
  • DT
    danny terry
    3 days ago
    5.0
    Probably the best Lowe’s in the area! Super helpful. Debra was awesome and Mike was very helpful. I forget the guys name that helped with the lumber but overall a great experience!
  • KS
    Kraig Sheffield
    6 days ago
    5.0
    Just what I needed when I was working on the light upgrade project.
  • CY
    Chelsea yeager
    Dec 24, 2025
    5.0
    Came in last minute on Xmas eve because my outside faucet was leaking. I went in with 8 mins till closing. The young man there helped me get the item I needed and the cashier was nice enough to keep the register open 1 min after closing. Thank you guys so much.
  • MR
    Max Rohrbach
    Dec 13, 2025
    1.0
    Apparently Lowes does not honor app or online pricing inside their store anymore. I was told to make the purchase online to get the discount. I did as instructed. Then waited 45 minutes for nothing because it will not populate in their system. Mind you my credit card company has already received the 250 dollar bill while I'm waiting. I have spent close to 30,000 dollars at this location alone. No more. People wonder why everything is ordered on Amazon now. This is why. You could have simply honored a 22% discount of 40 dollars but no.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.