Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Edmond, OK Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Mixed experiences with customer service; some employees received praise for being helpful and friendly, while others were reported as rude or unhelpful.
Product Availability
Customers frequently noted issues with inventory control, including items being out of stock despite online listings indicating availability.
Store Environment
The store is generally described as clean and organized, with a good selection of products, although some customers experienced long wait times for assistance.
Delivery Issues
Several reviews highlighted problems with delivery services, including delays and poor handling of appliances.
Employee Knowledge
While some employees were praised for their knowledge and assistance, others were criticized for lack of helpfulness or expertise.
DM
Dustin M.
Nov 11, 2025
5.0
The best Lowe's in the OKC metro area hands down. Always clean, well stocked and associates willing to help.
KG
K & D Event Designs Gmail
Nov 2, 2025
5.0
Tony's customer service was excellent!
RD
Rob Davis
Oct 29, 2025
4.0
Very comfortable
KM
Kyle Mills
Oct 21, 2025
5.0
Stacey provided us with excellent customer service, and even went above and beyond to follow up with us to make sure that everything we had purchased and been promised in store lived up to the expectations that were set while we were at this location!
RI
Rene Rosas III
Oct 5, 2025
5.0
Jacob at the paint desk was awesome. I always have a good experience at this store. Im an owner of a Handyman company, so im in there quite often. This is my favorite store by far. Thanks guys
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Edmond, OK offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement in Edmond, OK?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. It has specific holiday hours and closures noted on its schedule.
Can I order products online and pick them up at the Edmond Lowe's store?
Yes, Lowe's offers in-store pickup for online orders. You'll receive an email when your order is ready for pickup with instructions and pickup location.
What services are available at Lowe's Home Improvement in Edmond?
Lowe's provides installation services including appliances, flooring, cabinets, doors, windows, HVAC, and more, along with delivery and service repair options.
How can I return or exchange an item purchased at Lowe's Edmond?
Most items can be returned within 90 days. You can start online returns for website purchases or provide proof of purchase at the customer service desk for in-store returns.
Which payment methods are accepted at Lowe's Home Improvement in Edmond?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's offer any recycling services?
Yes, Lowe's recycles electronics, light bulbs, and batteries at the Edmond location.
What nearby dining options are available near Lowe's Home Improvement in Edmond?
Nearby dining options include Taco Bell, Burger King, Salad and Go, and Pepperoni Grill, where you can enjoy fast food, salads, and Italian cuisine before or after shopping.
Are there any nearby services for key and locksmith needs around Lowe's in Edmond?
Yes, there are several Minute Key locations nearby offering key and locksmith services for your convenience.
What financial services are available near Lowe's Home Improvement in Edmond?
TTCU Federal Credit Union and Western Union are close by, providing banking, credit union services, and money transfer facilities to customers.