Find everything you need for home upgrades at Lowe’s in Edmond, OK, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while many employees are praised for being helpful and friendly, there are numerous reports of rude or unhelpful staff, particularly at the Pro Desk and during delivery services.
Store Cleanliness
Customers consistently noted that the store is clean, organized, and well-stocked, contributing to a positive shopping experience.
Product Availability
While many customers found what they needed, there are complaints about stock issues and discrepancies between online inventory and in-store availability.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including delays and poor communication, leading to customer dissatisfaction.
Checkout Experience
There is a notable frustration with the self-checkout system, with many customers preferring traditional cashier service and expressing dissatisfaction with the lack of available cashiers.
RB
R Bloom
2 days ago
5.0
The store was clean and has much more stock than the one near my house in Shawnee. But the reason I'm reviewing is Stacey T! I was in a different department than hers when she seen me and came to ask if she could help, which she did. I had my puppy and Stacey had treats! Long story short I ended up buying a dishwasher from her. She went above and beyond helping us and her professionalism and kindness is unmatched. She needs a raise!!
DT
danny terry
3 days ago
5.0
Probably the best Lowe’s in the area! Super helpful. Debra was awesome and Mike was very helpful. I forget the guys name that helped with the lumber but overall a great experience!
KS
Kraig Sheffield
6 days ago
5.0
Just what I needed when I was working on the light upgrade project.
CY
Chelsea yeager
Dec 24, 2025
5.0
Came in last minute on Xmas eve because my outside faucet was leaking. I went in with 8 mins till closing. The young man there helped me get the item I needed and the cashier was nice enough to keep the register open 1 min after closing. Thank you guys so much.
MR
Max Rohrbach
Dec 13, 2025
1.0
Apparently Lowes does not honor app or online pricing inside their store anymore. I was told to make the purchase online to get the discount. I did as instructed. Then waited 45 minutes for nothing because it will not populate in their system. Mind you my credit card company has already received the 250 dollar bill while I'm waiting. I have spent close to 30,000 dollars at this location alone. No more. People wonder why everything is ordered on Amazon now. This is why. You could have simply honored a 22% discount of 40 dollars but no.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Edmond, OK offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement in Edmond, OK?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. It has specific holiday hours and closures noted on its schedule.
Can I order products online and pick them up at the Edmond Lowe's store?
Yes, Lowe's offers in-store pickup for online orders. You'll receive an email when your order is ready for pickup with instructions and pickup location.
What services are available at Lowe's Home Improvement in Edmond?
Lowe's provides installation services including appliances, flooring, cabinets, doors, windows, HVAC, and more, along with delivery and service repair options.
How can I return or exchange an item purchased at Lowe's Edmond?
Most items can be returned within 90 days. You can start online returns for website purchases or provide proof of purchase at the customer service desk for in-store returns.
Which payment methods are accepted at Lowe's Home Improvement in Edmond?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's offer any recycling services?
Yes, Lowe's recycles electronics, light bulbs, and batteries at the Edmond location.
What nearby dining options are available near Lowe's Home Improvement in Edmond?
Nearby dining options include Taco Bell, Burger King, Salad and Go, and Pepperoni Grill, where you can enjoy fast food, salads, and Italian cuisine before or after shopping.
Are there any nearby services for key and locksmith needs around Lowe's in Edmond?
Yes, there are several Minute Key locations nearby offering key and locksmith services for your convenience.
What financial services are available near Lowe's Home Improvement in Edmond?
TTCU Federal Credit Union and Western Union are close by, providing banking, credit union services, and money transfer facilities to customers.